Why am I unable to open task requests?

[Guest]

Receiving a task request is no problem, but I am unable to open or accept
them, and the sender and I are both using Outlook 2003, only I am using the
Pro edition, and the sender is using Small Business edition. Any ideas why
this is such a problem?

 

[Milly Staples [MVP - Outlook]]

Why can't you?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, LMCMillion asked:

| Receiving a task request is no problem, but I am unable to open or
| accept them, and the sender and I are both using Outlook 2003, only I
| am using the Pro edition, and the sender is using Small Business
| edition. Any ideas why this is such a problem?

 

[Guest]

When I receive a task request, it does not open, not by double-clicking or by
right-clicking and selecting "Open." I'm also not able to "accept" the
task and thereby add it to my personal task list. It simply sits in my Inbox.

 

[Milly Staples [MVP - Outlook]]

Do you get any error messages? Have you tried closing and restarting Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, LMCMillion asked:

| When I receive a task request, it does not open, not by
| double-clicking or by right-clicking and selecting "Open." I'm
| also not able to "accept" the task and thereby add it to my personal
| task list. It simply sits in my Inbox.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Why can't you?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, LMCMillion asked:
||
||| Receiving a task request is no problem, but I am unable to open or
||| accept them, and the sender and I are both using Outlook 2003, only
||| I am using the Pro edition, and the sender is using Small Business
||| edition. Any ideas why this is such a problem?

 

[Guest]

I am having the same problem, I get no error messages, I have tried
restarting outlook. It is exactly as descibed:
Clicking Accept or Decline has no effect, neither does a double click or a
right click open.

Thanks
Chris

 

[Guest]

2/28/07: I get the exact same problem that ChrisD describes. The only time I
get any error message is when I try to drag and drop the Task Request from my
Inbox into my Task List. I get the following error message:
++++++++++++++++++++++++++++++++++++++++
Can't copy the items. The property does not exist. The field you want to
modify is not valid for this type of item.
++++++++++++++++++++++++++++++++++++++++
I can assign a task on computer #1 (XP Pro with Office 2k3) and accept or
decline on computer #2 (same config). However, I CANNOT assign a task on
computer #2 and accept or decline on computer #1. The Accept and Decline
buttons do nothing and I cannot open the Task Request. HELP!

I am having the same problem, I get no error messages, I have tried
restarting outlook. It is exactly as descibed:
Clicking Accept or Decline has no effect, neither does a double click or a
right click open.

Thanks
Chris

Do you get any error messages? Have you tried closing and restarting Outlook?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, LMCMillion asked:

| When I receive a task request, it does not open, not by
| double-clicking or by right-clicking and selecting "Open." I'm
| also not able to "accept" the task and thereby add it to my personal
| task list. It simply sits in my Inbox.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Why can't you?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, LMCMillion asked:
||
||| Receiving a task request is no problem, but I am unable to open or
||| accept them, and the sender and I are both using Outlook 2003, only
||| I am using the Pro edition, and the sender is using Small Business
||| edition. Any ideas why this is such a problem?

 

[Guest]

This a known problem with recent updates to Outlook. See other discussions in
this forum for details. Microsoft has not fixed yet.

 

[Guest]

I'm having the same problem as the others. I can receive assigned tasks in
my Inbox, but I can't open them. I can, however, assign a task to someone
else (who has no problem opening the assigned task), and I can see the "Task
Accepted" come into my Inbox, but I can't open that either. I can open the
"Task Completed" but not the "Task Update". The only common thread I can see
is that the "Task Completed" has the regular open envelope icon next to it
and the others all have a variation on an icon that looks like a hand with a
check mark and a closed envelope.

I have tried the following (with no success):
* Inbox Repair Tool
* Compact Folders
* Uninstall & Reinstall Outlook

Is everyone having this problem using Outlook 2003? I'm wondering if
Outlook 2007 would work better?