Which Modem?

[Guest]

Help please, i've just got broadband and i've got an external modem. Which
appears on my pc as : ISDN channel-speedtouch-USB ADSL PPP. But there is also
an internal one aswell :Modem-standard 300 bps Modem (com 1). i'm using the
external one, is this the right one? if not how do i set up the internal one?
p.s. i'm still a newbie to all this.

 

[Shenan Stanley]

Help please, i've just got broadband and i've got an external
modem. Which appears on my pc as : ISDN channel-speedtouch-USB ADSL
PPP. But there is also an internal one aswell :Modem-standard 300
bps Modem (com 1). i'm using the external one, is this the right
one? if not how do i set up the internal one? p.s. i'm still a
newbie to all this.

Which one is faster and which one do you pay a monthly subscripsion fee for?

 

[Guest]

I've only tried the external one, which is the the one i got from my
broadband provider. I presume this is the one i pay the monthly subscripsion
fee for. Should i try the internal one to see if that works and works faster?

 

[Ken Blake, MVP]

Help please, i've just got broadband and i've got an external modem.
Which appears on my pc as : ISDN channel-speedtouch-USB ADSL PPP. But
there is also an internal one aswell :Modem-standard 300 bps Modem
(com 1). i'm using the external one, is this the right one? if not
how do i set up the internal one? p.s. i'm still a newbie to all this.

Your external device is a DSL "modem," and that's the one that you *have* to
use for your broadband DSL connection. Note that although most of us call
these deveices by the name "modem," technically it's not a modem. A a modem
converts the analog signal of a regular telephone to the digital signal of a
computer and vice versa; since your DSL signal is already digital, there's
no conversion necessary and that's not what it really is.

Your internal device *is* a modem,but if it's a 300bps modem, it's very slow
and *extremely* old. I haven't seen such a slow modem in many years. But you
basically shouldn't need to use it for anythough, except possibly faxing (if
it has fax capabilities-- with a modem that old, it probably doesn't).

 

[Ted Zieglar]

I believe a 300 baud modem would be from the early 80's. Which raises
questions.

A modem that old was made before the advent of the PCI bus. It may use
an ISA slot. I can't remember when PCs stopped using ISA cards, but I
would think it's about 10 years ago.

Which leads me to ask: How old is this computer? Or perhaps the OP is
misreading something?

 

[Shenan Stanley]

Help please, i've just got broadband and i've got an external
modem. Which appears on my pc as : ISDN channel-speedtouch-USB
ADSL PPP. But there is also an internal one aswell
:Modem-standard 300 bps Modem (com 1). i'm using the external
one, is this the right one? if not how do i set up the internal
one? p.s. i'm still a newbie to all this.

Which one is faster and which one do you pay a monthly
subscripsion fee for?

I've only tried the external one, which is the the one i got from my
broadband provider. I presume this is the one i pay the monthly
subscripsion fee for. Should i try the internal one to see if that
works and works faster?

No. the question was to make you realize what you were using.

More than likely your internal one connects to your phone line - dial-up
Internet Service.
Your External one either connects via USB or Ethernet (fat-ended phone
looking cable) - high-speed internet.

 

[Ken Blake, MVP]

I believe a 300 baud modem would be from the early 80's.

Yes.


Which raises
questions.

Yes.


A modem that old was made before the advent of the PCI bus. It may use
an ISA slot. I can't remember when PCs stopped using ISA cards, but I
would think it's about 10 years ago.

Excellent point!

Which leads me to ask: How old is this computer? Or perhaps the OP is
misreading something?

You're right. It can't possibly be a 300bps modem. My guess is that he's not
misreading it, but that Windows is. It's probably not recognizing the
specific modem, so is just calling it by a generic name.

 

[Guest]

Sorry for sounding a little simple but what's the OP and how do i check if
it's misreading something? thank you all for your help.

 

[Ted Zieglar]

OP = Original poster. The person who started the thread.

What is the make and model of this computer?

 

[Mike Hall - MS MVP Windows Shell/User]

The OP (original poster) is you, and you should leave everything just the
way it is if all is working as it should.. if it ain't broke, don't fix it..

 

[Alec S.]

Sorry for sounding a little simple but what's the OP and how do i check if
it's misreading something? thank you all for your help.

You're the OP (original poster). Like Ken said, it's not you, the problem is that Windows does not have a driver for your modem so
it is using a generic one which is either mislabeled, or just the lowest common denominator (it's also likely not installed
correctly without the right driver.) Either way, it's not the one for your broadband, the USB one is.

I take it that you got a home-kit right? If a technician had installed it for you, they would probably have taken the old one out
(especially if you don't specifically ask to keep it.)

 

[Ken Blake, MVP]

Sorry for sounding a little simple but what's the OP

You are. "OP" stand for "original poster."

and how do i
check if it's misreading something?

No need. You don't need this device and you can just ignore. You're
apparently connected to the external modem and that's the way it should be.

thank you all for your help.

You're welcome. Glad to help.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

 

[Guest]

In reply to Ted Zieglar, i've looked on my system and it read :
System: microsoft Windows XP Professional,
Version 2002, Service Pack 2
Computer: Unknown CPU Type
1.80 GHz, 736 MB of RAM.

 

[Ted Zieglar]

The make (Dell, HP, Gateway, etc.) and model number of a computer are
typically shown on the case or in the literature that comes with the
computer.