Where is tracking tab?

[Frou-Frou]

I recently upgraded from Windows ME to Windows XP Pro. I had to set up my
Outlook again, which may contribute to my problem:

I have "Request Read Receipt" for all my messages. I do receive the
receipts in my Inbox, but when I look in Sent Mail at my original document,
I should see a tab called Tracking which shows a summary of the read
receipts. I don't even have the tab anymore (since upgrading).

Can anyone tell me what I'm doing wrong? Thanks!

 

[Milly Staples [MVP - Outlook]]

Version please? Exchange server involved? Version?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Frou-Frou asked:

| I recently upgraded from Windows ME to Windows XP Pro. I had to set
| up my Outlook again, which may contribute to my problem:
|
| I have "Request Read Receipt" for all my messages. I do receive the
| receipts in my Inbox, but when I look in Sent Mail at my original
| document, I should see a tab called Tracking which shows a summary of
| the read receipts. I don't even have the tab anymore (since
| upgrading).
|
| Can anyone tell me what I'm doing wrong? Thanks!

 

[Frou-Frou]

Hi, Milly!

This is my office's mail service. My operating system is Windows XP.
Outlook is Outlook 2002, version 10 (10.2627.2625, to be exact). We're
using MS Exchange Server, but I don't know how to find the version of that.

How did you know about my furious head scratching???

"Milly Staples [MVP - Outlook]"

 

[Milly Staples [MVP - Outlook]]

LOL - by the time most folks come here, something follical has happened -
hair has been pulled out or the head has been scratched repeatedly.

If you open the receipt, does the tracking tab then show up in your sent
item?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Frou-Frou asked:

| Hi, Milly!
|
| This is my office's mail service. My operating system is Windows XP.
| Outlook is Outlook 2002, version 10 (10.2627.2625, to be exact).
| We're using MS Exchange Server, but I don't know how to find the
| version of that.
|
| How did you know about my furious head scratching???
|
| "Milly Staples [MVP - Outlook]"
| || Version please? Exchange server involved? Version?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Frou-Frou asked:
||
||| I recently upgraded from Windows ME to Windows XP Pro. I had to set
||| up my Outlook again, which may contribute to my problem:
|||
||| I have "Request Read Receipt" for all my messages. I do receive the
||| receipts in my Inbox, but when I look in Sent Mail at my original
||| document, I should see a tab called Tracking which shows a summary
||| of the read receipts. I don't even have the tab anymore (since
||| upgrading).
|||
||| Can anyone tell me what I'm doing wrong? Thanks!

 

[Frou-Frou]

"...something follicle has happened..." You crack me up!

No, that's the problem. If I go to my "Sent Items" folder and open the
message, there is NO Tracking tab. Well, I lie. Now that I've been looking
into this I see there is SOMETIMES a Tracking tab, and sometimes not. It
doesn't seem to depend on if anyone has bothered to open my mail yet, or if
there's an attachment or anything that I can see; some magically have the
Tracking tab and some don't.

Oh dear, this is probably bad news. If something sometimes works, I guess
it's less likely to be something easy, isn't it?



"Milly Staples [MVP - Outlook]"

 

[Frou-Frou]

Ooops. Oh dear. If I'd bother to READ your question, I would have found
the answer. No, it seems that if I don't actually open the Read Receipt,
the Tracking doesn't work.

NOW I KNOW! Wonderful! Thank you so much!!!!!


"Milly Staples [MVP - Outlook]"

 

[Milly Staples [MVP - Outlook]]

You are welcome.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Frou-Frou asked:

| Ooops. Oh dear. If I'd bother to READ your question, I would have
| found the answer. No, it seems that if I don't actually open the
| Read Receipt, the Tracking doesn't work.
|
| NOW I KNOW! Wonderful! Thank you so much!!!!!
|
|
| "Milly Staples [MVP - Outlook]"
| || LOL - by the time most folks come here, something follical has
|| happened - hair has been pulled out or the head has been scratched
|| repeatedly.
||
|| If you open the receipt, does the tracking tab then show up in your
|| sent item?