Where is tech support? Favorites problem!!

H

haldo206

Microsoft wants $59 to answer this question. I guess this forum is to keep
them from having to pay tech support.

My question, if anyone would be kind enough to answer, is how to fix the
favorites button. When I hit that button in IE it points to a file that
doesn't exist, which is in my iTunes folder for some reason.

I can save favorites, but I can't use them.

HELP PLEASE!
 
K

Keith Miller \(MVP\)

In the Start Search box, type 'regedit<Enter>' to launch the registry
editor.

navigate to the key named:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders]

In the right-hand pane, verify that the value named 'Favorites' points to
your Favorites folder. The default value is:

%USERPROFILE%\Favorites
 
H

haldo206

Thank you Keith. Somehow I wiped out everything that was in there, but I can
reload my favorites now one at a time.

I appreciate the help.

-------------------------------

Keith Miller (MVP) said:
In the Start Search box, type 'regedit<Enter>' to launch the registry
editor.

navigate to the key named:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders]

In the right-hand pane, verify that the value named 'Favorites' points to
your Favorites folder. The default value is:

%USERPROFILE%\Favorites


--
Good Luck,

Keith
Microsoft MVP [Windows Shell/User]



haldo206 said:
Microsoft wants $59 to answer this question. I guess this forum is to keep
them from having to pay tech support.

My question, if anyone would be kind enough to answer, is how to fix the
favorites button. When I hit that button in IE it points to a file that
doesn't exist, which is in my iTunes folder for some reason.

I can save favorites, but I can't use them.

HELP PLEASE!
 
K

Keith Miller \(MVP\)

You're welcome.


--
Good Luck,

Keith
Microsoft MVP [Windows Shell/User]



haldo206 said:
Thank you Keith. Somehow I wiped out everything that was in there, but I
can
reload my favorites now one at a time.

I appreciate the help.

-------------------------------

Keith Miller (MVP) said:
In the Start Search box, type 'regedit<Enter>' to launch the registry
editor.

navigate to the key named:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders]

In the right-hand pane, verify that the value named 'Favorites' points to
your Favorites folder. The default value is:

%USERPROFILE%\Favorites


--
Good Luck,

Keith
Microsoft MVP [Windows Shell/User]



haldo206 said:
Microsoft wants $59 to answer this question. I guess this forum is to
keep
them from having to pay tech support.

My question, if anyone would be kind enough to answer, is how to fix
the
favorites button. When I hit that button in IE it points to a file that
doesn't exist, which is in my iTunes folder for some reason.

I can save favorites, but I can't use them.

HELP PLEASE!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top