Where did the meeting request go?

[Guest]

Hello all,
I work in a school system. Our network is running on Windows server 2003 and
our Outlook users use Outlook (Office Pro) 2003. We have an up to date MS
Exchange Server. The clients are on Win XP SP2.
There is one user who has issues with meeting requests showing up in the
Inbox. If someone sends her a meeting request and she clicks on the "new mail
alert popup", right away and accepts the meeting it works fine. The meeting
gets accepted and the request goes into her Deleted Items. But, if she does
not catch the popup in time, the request does not show up in her inbox,
outbox, deleted items, drafts, etc. How can I find out where they are going
and to change it so they go into the Inbox?
This procedure works fine for all of the other users. Also the rest of her
email, send and receive is fine.

Ideas?
Thanks
GP

 

[Judy Gleeson \(MVP Outlook\)]

Does this user have any rules?

Do they have any delegates set to receive them instead of them?

I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

Joseph Joubert
To teach is to learn twice.

 

[Guest]

Thanks! I will check that out tomorrow.
GP

Does this user have any rules?

Do they have any delegates set to receive them instead of them?

I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook

read my articles here: www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia

Joseph Joubert
To teach is to learn twice.