Where can I download IE 6.0?

[Dr.Art]

I am running Windows XP with IE 6.0. I suspect a problem with IE, so I need
to uninstall and reinstall....the problem is that Best Buy did not provide
Windows XP disks with this system, only some goofy restore CDs. Is there a
site where I can download IE?

Thanks.

+++++++++++++++++++

 

[Jason Brown [MSFT]]

http://www.microsoft.com/windows/ie/

enjoy ;-)

 

[PA Bear]

What? For WinXP, Jason?

 

[PA Bear]

IE6 is part and parcel of WinXP, Art. See
http://support.microsoft.com/?kbid=318378.

Note that if your problem is caused by hijackware, reinstalling IE won't
help: Hijackware infects Windows. What you experience using IE is merely a
symptom of the disease.

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

--
~Robear Dyer (PA Bear)
MS MVP-Windows (Shell, IE/OE) & Security

In Memoriam, MVP Alex Nichol (1935-2005)
http://www.microsoft.com/windo­wsxp/expertzone/meetexperts/ni­chol.mspx

 

[Dr.Art]

I have been to the www.microsoft.com/windows/ie site and don't see where I
can download IE. All I see is SP2 download for XP, which I already have.

I'm told by Tech Guy Support Forum that a solution to my Microsoft Visual
C++ Runtime Library error problem might be to uninstall and reinstall
IE.....but I don't know how to 1) uninstall it, or 2) where to find it to
download and reinstall it. Because of the restore CDs I have and Best Buy's
inability to provide online or telephone support for their VPR Matrix
computers, I am at a loss.

 

[Dr.Art]

Thanks. I have been in communication with Tech Guy Forum and have run Hijack
This. The logfile was scrutinized and a couple of entries were
repaired/deleted. I am told that the Hijack This logfile is clean now, but
the problem persists of Microsoft Visual C++ Runtime Library error appearing
whenever I bring up IE or Outlook Express. What I am trying to do now is
clean IE out of the system and reinstall it.....but I am unsure of what to
do.

Thanks for your help.

 

[jopa66]

To check for corrupted or missing files - click Start>Run and type in "sfc
/scannow" (no quotes) and be sure
to have your Windows XP disk handy. This will repair and re-register any
existing problems.

Also, be sure to run Ad-Aware and Spybot scans in SafeMode

or try this link

Repair or Reinstall Internet Explorer6 and Outlook Express 6
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm

 

[Frank Saunders, MS-MVP IE/OE]

Thanks. I have been in communication with Tech Guy Forum and have run
Hijack
This. The logfile was scrutinized and a couple of entries were
repaired/deleted. I am told that the Hijack This logfile is clean now, but
the problem persists of Microsoft Visual C++ Runtime Library error
appearing
whenever I bring up IE or Outlook Express. What I am trying to do now is
clean IE out of the system and reinstall it.....but I am unsure of what to
do.

Thanks for your help.

Make sure you don't have both the Microsoft VM and Sun Java enabled.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Jason Brown [MSFT]]

Good point. Think I was on autopilot there. Thanks

 

[PA Bear]

Post the complete error message, Art. From the info you've posted so far, I
don't think reinstalling IE or OE will solve the problem.

Can you post a link to your thread in Tech Guy Forum, please?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (Shell, IE/OE) & Security

In Memoriam, MVP Alex Nichol (1935-2005)
http://www.microsoft.com/windowsxp/expertzone/meetexperts/nichol.mspx

 

[Dr.Art]

I think you are right about it not being an IE or Outlook Express problem.
The "error" occurred this afternoon when neither of those programs were
running.
The error is not a true error message, but here is what appears in the
toolbar, beside the Start key, at the bottom of the screen (where, e.g., an
open program would be listed)....."Microsoft Visual C++ Runtime Library"
(without quotation marks).

I ran the "sfc /scannow" (no quotes) and was instructed to insert the
Windows XP CD -- of course, I do not have this since Best Buy only provided
Restore CDs with this system. I am trying to borrow the necessary CD now,
but no luck yet.

Here are the links to the Tech Guy issues and responses. The first is for
Hijack This. The second is for the Microsoft Visual C++ Runtime Library
post.

http://forums.techguy.org/t339713.html
http://forums.techguy.org/t340182.html

Thanks for your interest and help.
Art

 

[Frank Saunders, MS-MVP IE/OE]

I think you are right about it not being an IE or Outlook Express problem.
The "error" occurred this afternoon when neither of those programs were
running.
The error is not a true error message, but here is what appears in the
toolbar, beside the Start key, at the bottom of the screen (where, e.g.,
an
open program would be listed)....."Microsoft Visual C++ Runtime Library"
(without quotation marks).

I ran the "sfc /scannow" (no quotes) and was instructed to insert the
Windows XP CD -- of course, I do not have this since Best Buy only
provided
Restore CDs with this system. I am trying to borrow the necessary CD now,
but no luck yet.

Here are the links to the Tech Guy issues and responses. The first is for
Hijack This. The second is for the Microsoft Visual C++ Runtime Library
post.

http://forums.techguy.org/t339713.html
http://forums.techguy.org/t340182.html

Thanks for your interest and help.
Art

When it asks for the CD point to the i386 subfolder to the Windows folder.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Dr.Art]

sfc /scannow, the only option I have is to insert the Windows XP Home CD.
There is not option to browse to I386 or any other folder. Choices are:
Retry, More Information (tell me to insert CD), or Cancel.

 

[PA Bear]

What preceded this problem, Art? Were IE browser and Search 'hijacked'?
Sure looks like it from your HT log in
http://forums.techguy.org/t339713.html.

Can you connect to the internet at all?

Your posts in the later thread http://forums.techguy.org/t340182.html
indicate that you found 'CommonName' and deleted it. See
http://www3.ca.com/securityadvisor/pest/pest.aspx? and
http://www.doxdesk.com/parasite/CommonName.htmlid=453072513, though at this
point we don't know what variant you have/had. Where did you find it and
what did you delete? Is CommonName (still) found in Add/Remove Programs?

I take except with Cybertech's "all clear" report on your last posted log in
http://forums.techguy.org/t339713.html, especially given the 'CommonName'
issue in your later thread. He missed several entries.

1. Close all browser and messenger windows/applications and have HT fix:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = localhost
O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.msn.com
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup
Player 2K2) - http://www.ipswitch.com/_installs/wsftp_le/setup.exe
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) -
http://cs7b.instantservice.com/jars...erxsigned35.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
International Setup Player) - https://www.broderbund.com/IFW/Cabs/isetup.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) -
http://www.live365.com/players/play365.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) -
http://livesc02.rightnowtech.com/bi...l/java/RntX.cab

2. Now "flush" (disable and then re-enable) System Restore
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039).

3. If the problem persists, enable Show Hidden Files
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339),
reboot into Safe Mode
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
and scan with HT. Save the new log, reboot into Windows and post the new
log to your thread at http://forums.techguy.org/t339713.html, asking for it
to be reviewed further. In your post, you may reference our thread here in
this newsgroup by citing this link: http://snipurl.com/dg8d.

Again, reinstalling IE or OE won't help: Windows is what was and is still
infected.

Good luck.

 

[Dr.Art]

OK. I'll try to answer all your questions.

1)A year or so ago, I would occasionally get the entry in the toolbar
(beside the Start menu) saying "Microsoft Visual C++ Runtime Library". That
is the same message I get now, except that in the past it would only show up
once in a while, like a couple of time a month. I would also occasionally
get a "Hotkey" entry, but they would not come at the same time and the
Hotkey message would be much more infrequent.
I am not aware of IE browser or Search being hijacked. I used to run Spybot
every now and then, but don't remember anything critical about IE or Search.
I have started using Spy Sweeper in the past 2 months.

2) Yes. I can connect to the internet with no problem. In fact, I would be
willing to let the Microsoft Visual C++ Runtime Library message stay on the
page except for one problem.....when it appears, it blocks Norton Antivirus
LiveUpdate from running and I cannot get the automatic virus definition
updates. I have to close the Microsoft Visual, etc. "program", then run
liveupdate quickly before the Microsoft Visual, etc. culprit reappears.

3) Re: the CommonName deal, I was following the instructions from one of the
responders in the Tech Guy forum.(http://forums.techguy.org/t340182.html)

"Look in windows explorer for files called CommonName and/or a VBS
named HipCommon. if you find it, delete it and it should be better. if not
you may need to reinstall explorer
rrlr420
Senior Member"

As I recall, the Search found a CommonName file as well as several zip
files. I did delete it, but did not delete the CommonName files associated
with Norton Protected or the C:\Recyclers\... files. These files remain in
Explorer. I did not see nor do I now see CommonName in Add/Remove Programs.

4) I did all you suggested re: re-running HT and telling it to fix the
entries you indicated. I then did the "flush" for System Restore. The
problem did not go away. I then did the reboot into Safe MOde and scanned
with HT, saving and sending the log to the Tech Guy forum thread
http://forums.techguy.org/t339713.html
I have received a reply, but don't quite understand it. Perhaps you
could help me on this. I appreciate your expertise and willingness.

Also, since I was not provided with the Windows XP Home Edition CD when I
purchased
this computer, I have ordered the software. When I receive it, I will try
the sfc /scannow
and see if I can repair the affected Windows files.

Thanks.

Art

 

[PA Bear]

As I recall, the Search found a CommonName file as well as several

zip files. I did delete it, but did not delete the CommonName files
associated with Norton Protected or the C:\Recyclers\... files. These
files remain in Explorer. I did not see nor do I now see CommonName in
Add/Remove Programs.

For the same reasons you 'flushed' System Restores, also delete the
CommonName files in Norton Protected and C:\Recyclers (and any in Windows
Recycle Bin).

In Re: Hotkey errors:

'C:\WINDOWS\mHotkey.exe' points to a Chicony Multimedia (keyboard) Driver or
Chicony Multimedia USB Driver. Do/did you have a Chicony Multimedia
keyboard installed on the machine?

If not, see if there's anything Chicony keyboard-related in Add/Remove
Programs and uninstall it. There are several workaround do delete
mHotkey.exe but try Add/Remove Programs first.

If you still use the Chicony keyboard but don't use any of its special keys
(http://castlecops.com/startuplist-568.html), we can disable mHotkey.exe to
see if it has anything to do with the "MS Visual C++ Runtime Library" error
(I doubt it).

The above notwithstanding, something else is causing those deleted HT
entries (including the 'R0...about:blank' entry) to reappear, and it's not
revealed in your Safe Mode HT log unfortunately.

By a Gentlemen's Agreement, as a rule we avoid working with HT logs and such
involved hijackings in the public newsgroups and this should be further
discussed/analyzed in a private forum. Unless Cybertech (who's very
experienced in these matters) or someone else wants to pursue it further in
http://forums.techguy.org/t339713.html, I suggest you begin a new thread
here: http://forum.aumha.org/viewforum.php?f=30. Make sure you've taken
care of all preliminaries here before you post:
http://aumha.net/viewtopic.php?t=4075 (Yes, update your tools and scan
again).

In that thread, reference your two threads at Tech Guy Forums and our thread
here (http://snipurl.com/dg8d).

Before you post to Aumha Forums, please run Sysclean per all of the
instructions here: http://forum.aumha.org/viewtopic.php?t=10610. Post the
appropriate sections of the Sysclean log to your Aumha thread, including a
new, post-Sysclean HT log generated in Safe Mode/ShowHiddenFiles
environment.

 

[PA Bear]

Cybertech is suggesting the creation of a new User Account (AKA Windows
Profile or Log-on) to see if the problems persist in it. (My guess is that
they would not, but I don't think ignoring the problem in the original User
Account and just using the new one is a good idea.)

If your comfortable doing so, formatting and reinstalling Windows is one way
to fix all problems. Though it's a heavy-handed fix, it may be the most
efficient for you, Art.
--
~PA Bear


Dr.Art wrote:

4) I did all you suggested re: re-running HT and telling it to fix
the entries you indicated. I then did the "flush" for System Restore. The
problem did not go away. I then did the reboot into Safe MOde and scanned
with HT, saving and sending the log to the Tech Guy forum thread
http://forums.techguy.org/t339713.html
I have received a reply, but don't quite understand it. Perhaps you
could help me on this. I appreciate your expertise and willingness.

<snip>

 

[Dr.Art]

Thanks for all your help. I will follow your suggestions and work through
Cybertech or aumha.

Art