when I create a new email, "Select Names" dialogue doesn't show co

[Guest]

I have lots of Contacts, and that portion of Outlook works great. I also
have lots of email, and that portion works great. Unfortunately, they DO NOT
work great TOGETHER.

When I create a new email and click the "To..." button, the "Select Names"
dialogue box comes up. I have the option to "Show names from the" Address
book or Contacts. Contacts is selected, but the left field, the one that
should show all my contacts, is blank.

Any suggestions?

Thanks

 

[Brian Tillman]

I have lots of Contacts, and that portion of Outlook works great. I
also have lots of email, and that portion works great.
Unfortunately, they DO NOT work great TOGETHER.

When I create a new email and click the "To..." button, the "Select
Names" dialogue box comes up. I have the option to "Show names from
the" Address book or Contacts. Contacts is selected, but the left
field, the one that should show all my contacts, is blank.

Assuming Outlook 2002/2003 because you don't state your version of Outlook,
click Tools>E-mail Accounts>View or change existing directories or address
books>Next. Select Outlook ADdress Book, click Change, and remove the
incorrect folder.

 

[Russ Valentine [MVP-Outlook]]

The "Left field?"
Post is unclear.
Explain more clearly what isn't working as you think it should. Post your
Outlook version and state how you configured your Outlook Address Book to
display your Contacts.

 

[Guest]

Brian,

Sorry about the oversight--it's Outlook 2002, sp3.

Your suggestion worked -- I deleted "Outlook Address Book" and restarted
Outlook.

Then I had to go through the process again to ADD the "Outlook Address
Book." After restarting Outlook, it worked as expected.


Thanks.