What's this?

[B & A]

When I close Internet Explorer I get a pop-up window
that's (blank) white, but in the blue border on top the
title is "-Microsoft Internet Explorer and at the bottom
left it says "Done"

How do I rid myself of this nuisance?
Thanks,
BA

 

[Michael Solomon \(MS-MVP\)]

First, make sure your antivirus software is up to date and run a scan on
your system.

Second, download, install and run Ad Aware, www.lavasoftusa.com and make
sure your system is clear of an malware.

--
In memory of our dear friend, MVP Alex Nichol.

Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

 

[B & A]

Antivirus is current.

Have Ad Aware, Microsoft's Anti Spyware, XoftSpy, and Spybot.
No spyware or malware is picked up from any of them.

Next?

 

[Michael Solomon \(MS-MVP\)]

Did you scan your system for viruses as well or have you had a recent virus?

If you have scanned for viruses as well and are clear, please see the
following Knowledge Base Article which may help with this issue:

http://support.microsoft.com/default.aspx?scid=kb;en-us;555027



--
In memory of our dear friend, MVP Alex Nichol.

Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/