G
Granpa
I'm not very knowledgeable about computers in general so I
hope that I am asking this question in the right forum. My
Norton anti virus tells me that it quarantined a virus from
the e-mail but cannot repair the file. Apparently the only
way to get rid of the virus is to delete the file. My
question is, what should I do? If I have to delete the
file, how can I reinstall a clean version? Can I just
leave the virus quarantined and forget about it? Is there
some where else I should be asking these questions? Sorry
if these are stupid questions but I'm a rookie and really
don't know how to proceed.
The infected file is Fixklex.com.pif
The virus is Bugbear.B@mm
This info is from my Nortons
Thanks in advance Granpa
hope that I am asking this question in the right forum. My
Norton anti virus tells me that it quarantined a virus from
the e-mail but cannot repair the file. Apparently the only
way to get rid of the virus is to delete the file. My
question is, what should I do? If I have to delete the
file, how can I reinstall a clean version? Can I just
leave the virus quarantined and forget about it? Is there
some where else I should be asking these questions? Sorry
if these are stupid questions but I'm a rookie and really
don't know how to proceed.
The infected file is Fixklex.com.pif
The virus is Bugbear.B@mm
This info is from my Nortons
Thanks in advance Granpa