Not everyone using a computer is a pro, you know.
I ask you a question, how many people read the instruction first of any
household device they buy?
So maybe amateur is not the right word, but doesn't change the fact that
people think computers will do just anything for them.
This counts for everything, either Windows, Linux, Mac even applications
like Office, Photoshop, WinZip , etc
It's funny that nobody complains when the car has a problem they can't solve
on their own, they just take the car to a garage and pay the bill. If an
operating system doesn't work or is not easy to use they call it a crappy
operating system, yeah right! People have to leave that computer dreamworld
they live in thinking that computers are intelligent, because they're not.
People come with all kind of stupid arguments, for example Linux users say
that Linux applications is free and so are most Linux applications. So what
I say, you might have to pay some money for a Windows OS, but trust me, I
know what I'm talking about when I say that there are more free applications
for Windows than Linux, just have a look at
www.snapfiles.com and I can give
you thousands of sites like that. And why would anyone need support? You
must be really blind if you can't find anyone in your social life who
doesn't know a bit about computers. My God, we have a Windows computer in
almost every house nowadays and there are lots and lots of amateur users
everywhere who can help people with the most common problems.
So it's nice to come of with some arguments that are not based on reality.
Anyone who is paying for support or is contacting Microsoft for it is a bit
nuts in my opinion. Companies, that's a different story, but I've contacted
Microsoft 2 or 3 times in all those years as a network administrator and all
my problems were solved very professionally.
And about Windows not being easy, that's an argument of a Microsoft basher.
There is always something that can be improved in any operating system,
there are no perfect operating systems. Microsoft for example has always
greatly supported right mouse clicks, scroll buttons and every new hardware
you can think of, already that fact makes life with a windows computer
incredible easy. I have 4 kids ranging from ages 2-14 and if I see what they
can do with a Windows computer, well then nobody is going to convince me
that a Windows computer is not easy to use, it's just utter bull. It's not
perfect, I totally agree, but it sure isn't too difficult to use especially
when you compare that with any other operating system. The thing is, credit
for those who deserve it and in some areas Microsoft deserves it. Yes, there
are still areas in which they can improve, but that's life, everything and
everybody can improve. I still think that their security can be improved,
but they're working on it. Research (read it this week) has proven that 80%
of Microsoft's security problems are user related. There has never been real
proof that for example Linux is more secure than Windows, there are even
people who say Windows is more secure. You can't just add up all the
security leaks in Windows and compare them with Linux and then come to the
conclusion that Windows is less secure, that's just an example of people not
using their brains. Microsoft is a company that people like to bash, to
hack, to bring negative publicity, they are always a great target for
security attacks and will be for a long time.
