What keyword should I used to search for this problem

[hon123456]

Dear all,

I got Symantec Antivirus, when I chose Scan the Computer
function in it,
it should prompt up a Drive list box that let me to check/select which
drive to scan, but now it does not show the drive list box. I want to
search the old
articles in newsgroup, please suggest the suitable KEYWORD that I
should used to search to this problem quickly.

Thanks.

 

[Kelly]

http://www.google.com/search?hl=en&q=Symantec+Antivirus+Scan+the+Computer&btnG=Google+Search

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Don MI]

Dear all,

I got Symantec Antivirus, when I chose Scan the Computer
function in it,
it should prompt up a Drive list box that let me to check/select which
drive to scan, but now it does not show the drive list box. I want to
search the old
articles in newsgroup, please suggest the suitable KEYWORD that I
should used to search to this problem quickly.

Thanks.

You assumption is not correct. When you select Scan for Virus you get a
window with an number of options. To get the list of drives you want,
choose Scan Drives from the list of options.

Don

 

[Ramesh, MS-MVP]

Is the problem seen only with NAV? To verify if this is a system-wide issue, try this:

1. Open a folder, select a file and then click "Copy this file" in the Common Dialog pane.
2. Is the "Copy items" dialog appearing empty?

OTOH, if it's a problem with NAV, contact Symantec support: www.symantec.com/search

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


Dear all,

I got Symantec Antivirus, when I chose Scan the Computer
function in it,
it should prompt up a Drive list box that let me to check/select which
drive to scan, but now it does not show the drive list box. I want to
search the old
articles in newsgroup, please suggest the suitable KEYWORD that I
should used to search to this problem quickly.

Thanks.