what have i done

[Guest]

switched on my computer (not this one) and it starts up as normal, boots up,
systems check etc my screen wallpaper comes up but no start up menu or short
cut icons, the mouse pointer moves around but nothing on a right or left
click. i can get up the task manager and that says all systems are up and
running ??? but i can see or open nothing, the last thing we were doing on
the computer was down loading files and my son had downloaded the wallpaper a
week before ? any connection.
its running on xp pro is there any way of getting into the system other than
reformatting
with thanks
Rob

 

[alan]

switched on my computer (not this one) and it starts up as normal, boots up,
systems check etc my screen wallpaper comes up but no start up menu or short
cut icons, the mouse pointer moves around but nothing on a right or left
click. i can get up the task manager and that says all systems are up and
running ??? but i can see or open nothing, the last thing we were doing on
the computer was down loading files and my son had downloaded the wallpaper a
week before ? any connection.
its running on xp pro is there any way of getting into the system other than
reformatting
with thanks
Rob

Try restoring the system to an earlier date prior to the problem and
see how that does.
Go to Start--> Help and Support-->system restore.

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Alan
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"Felix qui potuit rerum cognoscere causas" (Vergil)
Happy is he who has been able to learn the causes of things.

 

[Guest]

can,t Alan no tool bar no start for the menu, nothing

 

[John A]

Can you start it OK in safe mode? If so then try Alan's advice of
doing a System Restore

John A

 

[Guest]

John i can get on to the bios screen from start up is it possible to start up
in safe mode from there if i can HOW
thanks for the reply
Rob

 

[John A]

Press F8 a few times at Bios screen until you see a screen asking
what mode you want Windows to start in select Safe mode without
networking

John