What did I do wrong? (SP2)

[Wildepad]

Prior to installing SP2, I followed a checklist:

1) installed all updates from the manufacturer
2) installed all updates from microsoft
3) checked that the bios was current
4) ran both spyware and virus programs (three of each)
5) defragmented hard drive
6) created a restore point.

(There were several other steps, but I threw the checklist away and
don't remember them.)

The only thing I didn't do, and which I didn't consider too important
since it was only recommended on one site, was to disconnect the
printer (that would have required moving furniture to get to the
cables).

SP2 trashed my system.

I had to uninstall and reinstall it several times in order to track
down some of the problems (under SP2, my dial-up didn't work at all,
so I had to uninstall it each time in order to search the Internet for
info), but in the end, I just don't have the expertise and/or
information necessary to make SP2 work on this computer. (HP only
occasionally responds to my e-mails, and microsoft never does, so I'm
all alone with this problem.)

But some of the problems under SP2 remain although I did an uninstall
and ran the restore point (and several earlier restore points).


Before I do a complete system restore from the original disks, I'd
like to know what I did wrong and how to keep from doing it again,
should I succumb to the folly of trying to install SP2 again.

 

[Unknown]

You didn't say whether or not you shut down all virus and background programs
when installing SP2. That should be priority number one.

 

[Guest]

SP2 installation really is no big deal,updates running virus scans etc,play
no part in the installation,actually doing mfg updates,drivers etc are
better off
installing after since DIRECT X is updated so is installer.Printers should
have
no effect,however SP2 usually requires an update.One area,defrag is good to
run,as is in cmd:CHKDSK C: /F Run immediatly after the update,then disk
clean-up,then defrag,forget the restore,you can uninstall SP2 thru add
remove.
Last,after the other utilitys ran,open cmd,install xp cd,exit the info
page,then
type in cmd:Sfc /Scannow Then type:CHKDSK C: /F After Sfc runs.

 

[Wildepad]

You didn't say whether or not you shut down all virus and background programs
when installing SP2. That should be priority number one.

Oh, yes. That's really quite standard -- I never have anything running
except what the computer absolutely demands. (When I first set up the
computer, I went into msconfig and unchecked everything possible.)

 

[Wildepad]

you can uninstall SP2 thru add
remove.

Um, no. I uninstalled using the Add/Remove, and many of the problems
persisted. I ran the restore point which I created prior to installing
SP2, which removed some of the problems, but the rest of the troubles
which SP2 created remain.

Last,after the other utilitys ran,open cmd,install xp cd,exit the info
page,then
type in cmd:Sfc /Scannow Then type:CHKDSK C: /F After Sfc runs.

I don't have an XP cd -- XP came installed on the computer and there
are only the complete system restore cds.

But I've run every hard drive check/diagnostic that I can find, and
everything says that all my drives are good.