What are the odds of SP2 messing up?

M

Morituri-|-Max

My mother asked me last night if SP2 for WinXP Home would mess up her computer
if she installs it. She has heard quite a few disturbing tales on the internet
and she has it sitting in her Updates are Ready Notice for a while now.

What would be the odds of her having serious problems that she couldn't remedy
by uninstalling SP2 from the Add/Remove Software or using a Restore Point?

It's not that old a system, having been upgraded over time to stay reasonably
current and she has no problems with XP Home itself at this time. It's been
much more stable than 98 was for her.

Are the odds good, bad, 1 in 10, etc?

Thanks
 
C

Carey Frisch [MVP]

Odds are 100% that SP2 will install successfully if you follow
these guidelines:

Windows XP Service Pack 2 Checklist
http://www3.telus.net/dandemar/spackins.htm

[Courtesy of MS-MVP Jupiter Jones]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-------------------------------------------------------------------------------------------

:

| My mother asked me last night if SP2 for WinXP Home would mess up her computer
| if she installs it. She has heard quite a few disturbing tales on the internet
| and she has it sitting in her Updates are Ready Notice for a while now.
|
| What would be the odds of her having serious problems that she couldn't remedy
| by uninstalling SP2 from the Add/Remove Software or using a Restore Point?
|
| It's not that old a system, having been upgraded over time to stay reasonably
| current and she has no problems with XP Home itself at this time. It's been
| much more stable than 98 was for her.
|
| Are the odds good, bad, 1 in 10, etc?
|
| Thanks
 
G

Guest

Morituri-|-Max said:
My mother asked me last night if SP2 for WinXP Home would mess up her computer
if she installs it. She has heard quite a few disturbing tales on the internet
and she has it sitting in her Updates are Ready Notice for a while now.

What would be the odds of her having serious problems that she couldn't remedy
by uninstalling SP2 from the Add/Remove Software or using a Restore Point?

It's not that old a system, having been upgraded over time to stay reasonably
current and she has no problems with XP Home itself at this time. It's been
much more stable than 98 was for her.

Are the odds good, bad, 1 in 10, etc?

Thanks
If the system is cleaned of all viruses and spyware before installation, the
odds of a good bad install is more like 1 in 10,000.000. You only hear of
the problems.

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Download Ad-Aware SE Personal Edition and scan your PC for the presence of
spyware:
http://www.lavasoftusa.com

Windows XP Upgrade Advisor
http://support.microsoft.com/default.aspx?scid=kb;en-us;307726

HOW TO: Prepare to Upgrade Windows 98 or
Windows Millennium Edition to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;316639

HOW TO: Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;316941&Product=winxp
 
G

Guest

It really depends on the hardware, and/or software configuration. Your mother
might have a program, that may no longer run, post SP2, unless updated. Same
with hardware. Hardware configuration, and hardware driver conflicts could
take place, causing the hardware to not perform as desired, or not work at
all. My recommendation: Make sure ALL hardware drivers are up-to-date, as
well as the software that you use with the hardware. Usually you can check
for updates at either the website of the company which you purchased the
hardware/software, or at your computer manufacturers website. If everything
is up-to-date, then everything should work fine. Hope this helps some. Aslo,
try this link:

What to know before downloading and installing Windows XP Service Pack 2:
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

-Tony
 
M

Morituri-|-Max

Carey said:
Odds are 100% that SP2 will install successfully if you follow
these guidelines:

Thanks to you and Chuck Davis for the info. I'll print that checklist out when
i get ready to do it for her.
 
G

Guest

Hi,

Speaking from personal experience with installing SP2 on two separate
systems, I have not encountered any ill effects from it. Make sure your
mothers system is free of virus's and spyware before installing. Also, check
the manufacturers website for any updates and any other information they
might have for your mothers system before installing SP2. Good Luck.
 
L

Leythos

My mother asked me last night if SP2 for WinXP Home would mess up her computer
if she installs it. She has heard quite a few disturbing tales on the internet
and she has it sitting in her Updates are Ready Notice for a while now.

What would be the odds of her having serious problems that she couldn't remedy
by uninstalling SP2 from the Add/Remove Software or using a Restore Point?

It's not that old a system, having been upgraded over time to stay reasonably
current and she has no problems with XP Home itself at this time. It's been
much more stable than 98 was for her.

Are the odds good, bad, 1 in 10, etc?

About two months ago I upgraded about 35 computers that were trashed
with spyware, viruses, trojans, and had few if any service packs. I
started by installing AVG 6 Free version, running a full scan, deleting
any viruses, then editing the registry to clean anything out of the RUN
area that I didn't feel needed to be there, then did a AdAware SE scan,
then rebooted. Once I was sure that the computers were running, seemed
to have no spyware, trojans, and were not having any problems with IE, I
installed SP2. These systems were old P2, P3, and P4 systems, Dell's,
Gateways, HP's, IBM Laptops, Toshiba's and even home builds. Only one
machine would not take SP2, and it was a Dell with an older P4 BIOS that
needed updating to make SP2 work - I booted in safe mode, uninstalled
SP2, installed SP1, and it worked.

I've done about 1000 machines since this started, only 1 (that Dell) was
a problem. The only notable problem I've seen is that the firewall is
enabled by default, even in a Domain environment, which means that our
remote control app is blocked until we remotely stop the Firewall
Service.

If you've updated the BIOS, cleaned the machine, updated all drivers
(video, sound), then you should be safe when installing SP2.
 
J

John

Morituri-|-Max said:
Thanks to you and Chuck Davis for the info. I'll print that checklist
out when i get ready to do it for her.
Remember, it would be foolish to do anything major without a backup -
ideally a backup image. It went smooth on 4 of my 5 computers but
trashed one of them midway for reasons I am still not sure of until the
3rd try.
My backups saved me big time.
 
J

John

Morituri-|-Max said:
Thanks to you and Chuck Davis for the info. I'll print that checklist
out when i get ready to do it for her.
Remember, it would be foolish to do anything major without a backup -
ideally a backup image. It went smooth on 4 of my 5 computers but
trashed one of them midway for reasons I am still not sure of until the
3rd try.
My backups saved me big time.
 
K

Ken Blake

In
Carey Frisch said:
Odds are 100% that SP2 will install successfully if you follow
these guidelines:


I certainly agree that the odds are excellent, but I'm never
willing to say that they are 100%. However unlikely, it is always
possible that something can go wrong. For that reason it's
prudent to be sure you have a backup of anything you can't afford
to lose before beginning.


--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup


Windows XP Service Pack 2 Checklist
http://www3.telus.net/dandemar/spackins.htm

[Courtesy of MS-MVP Jupiter Jones]


| My mother asked me last night if SP2 for WinXP Home would mess
up
| her computer if she installs it. She has heard quite a few
| disturbing tales on the internet and she has it sitting in her
| Updates are Ready Notice for a while now.
|
| What would be the odds of her having serious problems that she
| couldn't remedy by uninstalling SP2 from the Add/Remove
Software or
| using a Restore Point?
|
| It's not that old a system, having been upgraded over time to
stay
| reasonably current and she has no problems with XP Home itself
at
| this time. It's been much more stable than 98 was for her.
|
| Are the odds good, bad, 1 in 10, etc?
|
| Thanks
 
D

Don Taylor

Ken Blake said:
In Carey Frisch [MVP] <[email protected]> typed:
I certainly agree that the odds are excellent, but I'm never
willing to say that they are 100%. However unlikely, it is always
possible that something can go wrong. For that reason it's
prudent to be sure you have a backup of anything you can't afford
to lose before beginning.

There are far too many people with agenda's here who will swear
one way or the other what the odds are but I don't think that
ANYBODY who has a statistically valid sample is telling what the
real odds are. Microsoft knows and they certainly aren't telling.

There have been fruitloops, even with credentials, who have sworn
that there are ZERO bugs in the five million lines of code that were
supposedly changed for SP2, you can search for the several such
postings here claiming this and find them in google. If that were
true then this would be the first time in the history of computing
that this had ever been accomplished. I offered to bet a couple of
these individuals $100,000 and a loaded pistol on whether this was
true or not. They wouldn't take the bet.

To be fair, Sp2 likely fixed a few thousand small and massive
f&&kups in XP, they spent years and maybe a billion dollars on this,
you would certainly hope so. But the history of software almost
guarantees that it introduced probably a few hundred small and
massive f&&kups. That is just what people have found in fifty years
of experience patching software.

The majority of folks with configurations similar to what were
tested before the release of this will likely not have problems.
There are ZERO guarantees in this, anyone rational will agree with
that. Preparation is always a good idea, who could disagree with
that. But that does not guarantee it will work. I and 200 other
people have reported here being hit with the "Windows Explorer Bug"
and thus far less than a dozen have ever reported getting a fix for
this, even though almost every one of these people had no viruses,
etc, etc... I spend an hour or two with Microsoft support every few
days still trying to get them to actually diagnose the source of
this. They keep randomly asking me to try something, I do, it
doesn't find the problem, and we repeat this game. They keep saying
that there is no way to actually diagnose this, that they just keep
checking things to see if they can trip over something and the
problem goes away. We've done virus scans, we've done malware scans,
we've done process scans, we've done dll scans, we've done shell
extension scans, we've done hijack scans, we've renamed things,
we've put them back, we've repeatedly gone around in circles and
tried things that have already been repeatedly tried...
--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup

Windows XP Service Pack 2 Checklist
http://www3.telus.net/dandemar/spackins.htm

[Courtesy of MS-MVP Jupiter Jones]


| My mother asked me last night if SP2 for WinXP Home would mess
up
| her computer if she installs it. She has heard quite a few
| disturbing tales on the internet and she has it sitting in her
| Updates are Ready Notice for a while now.
|
| What would be the odds of her having serious problems that she
| couldn't remedy by uninstalling SP2 from the Add/Remove
Software or
| using a Restore Point?
|
| It's not that old a system, having been upgraded over time to
stay
| reasonably current and she has no problems with XP Home itself
at
| this time. It's been much more stable than 98 was for her.
|
| Are the odds good, bad, 1 in 10, etc?
|
| Thanks
 

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