web site does not recognize the 128 bit encryption support on my browser

[rlee]

I bought my Dell PC in March, 2003 with Windows XP/Home.
The verion of my IE is: 6.0.2800.1106.xpsp2.030422-
1633IS. Recently, my access attempt
to 'workcenter.secure.probusiness.com' was rejected by
that site saying my browser either doesn't support 128
bit encryption or it was not configured properly.
The 'Help' panel of my IE said the cipher strength is
128. Is there someplace that I need to do other
configuring? I've successfully access other
bank/financial sites but this is the first time trying to
access the site that gave me the error. Any help will be
appreciated. Thanks.
Richard

 

[PA Bear]

Troubleshooting Secure Sites
http://support.microsoft.com/?kbid=813444

<paste>
Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.

3) Any "ad blocking" software that blocks "http_referer"
or contains entries that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0
[- MVP Mike Burgess]
</paste>
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp