WD schedules and my regular tasks

[Guest]

I Have installed this program and have been using it daily for over a week.
I received a critical error message that this program hasn't ran a scan in 14
days. I keep checking the scheduling and it says it is set up to run
automatically, but when the scheduled time come it will not start. Then I get
into a loop where window pops up telling me of this critical error I press OK
then scan window pops up telling me to do a scan. I initiate the scan
manually only to have the critical error message appear again, as well as it
seems to want to check my A drive and the insessent buzzing can only be
relieved by putting a floppy disk in like a pacifier.

I thought if I uninstalled this Windows Defender program and reinstalled it
would correct this dilemma, but in doing so I get a critical error message
about the installation procedure. (It's darned if you do and darned if you
don't) All the while my computer is visibily slowing down to a snail's pace
and seizing up on a moments notice.

 

[Bill Sanderson]

Is this a Windows 2000 machine?

Do you have other scheduled tasks on this system--is the scheduled tasks
functionality working fine?

 

[Guest]

Jan the Bewildered here, Thank you for your response I'm new to this so you
must excuse me. When I wrote my last inquiry, then couldn't remember how to
get back into this group to put in my favourites.

I am running Windows XP Home Edition and have Norton Systemworks Premier
2005 which are suppose to run an Norton Antivirus scan; Systemwork One Button
checkup; a clean sweep; and Symantec Drmc daily but since installing WD
nothing but the Symantec NetDetect is running.

The loop I was saying before was driving me crazy so I finially just
uninstalled WD and still haven't gotten the scheduled tasks back on track, so
for the time being I've been doing them manually.

Should I uninstall Systemworks then reinstall it to see if they will come
back to normal daily functions on their own

~

 

[Bill Sanderson]

Norton products can be quite touchy about how you uninstall them, so you'd
be better off consuting Norton support resources about whether that action
is the right way to handle the issue.

I do agree that a reinstallation sounds reasonable under the circumstances.
If the Norton apps have a repair option under Start, control panel, add or
remove programs, I'd go with that repair option.

--

 

[Guest]

Thank-you Bill for your reply.

Okay I've uninstalled Norton SystemWorks 2005, and it said that there were
no problems with this procedure. So I reinstalled Norton back onto my
computer and set up all the schedules. So now it is a waiting period to see
if everything is going to be back to normal.

Thank-you again, and I'll let you know

 

[Bill Sanderson]

Good luck! I've never investigated how Norton schedules these days--I don't
believe I have any clients using that suite version. I ran it myself as a
beta to see how it went with Microsoft Antispyware, and had no trouble with
it, but it got very little exercise on the Virtual PC I had it installed on.