waking up from sleep

G

Guest

I just upgraded from XP to Vista Home Premium and I am having issues
recovering the system after sleep mode. After upgrading I put the pc in
sleep mode (the power light indicator flashes when sleeping just as in
XP)...when trying to wake it up the power light indicator turns solid and the
keyboard lights up...and it would appear that everything is operating
properly...except I get nothing but a plain black screen! So I had to shut
down the pc manually by holding the power button. So when I got it back up
and running I went to the HP website and updated all of my drivers. Now when
I put it in sleep mode and try to wake it up it restarts completely, and says
that "windows was not shut down properly. would you like to run in safe mode"
i select to run normally and it starts up up ok...but it does this each and
every time...i can never get the thing to wake up from sleep mode without it
restarting completely and showing the error. PLEASE HELP AS I AM READY TO GO
BACK TO XP!
 
G

Guest

now windows update just downloaded and installed a bunch of Vista
updates....and now after sleep I am back to getting the plain black screen!
 
G

Guest

It's not going to help you, but I have a new HP media center PC which does
the same thing, basically. HP Tech support from India saved the day, but it
was a brief fix. They got it working fine again, and then the next day, back
to square one. "Sleep" will only shut the monitor down, and the power light
on the tower remains green (on) and the fan is still running...alas, it isn't
sleeping at all, just closing its eyes (monitor). To awaken it, I have to
hard power off (hold tower power button in for about 10 sec), and then
re-boot. Called tech support again, they reloaded all my drivers, tweaked
every imaginable setting, then had me do a system restore, wiping out hours
of file transfers and setting tweaks. The end result was NO result. Same
problem persists. Tech Supv says this is a known bug that Microsoft will be
fixing within 2-3 weeks. I swear he pulled that time estimate right out of
his arse. My complaint was...why make me wipe out my hard drive (restore to
factory settings) if this is a known bug and you couldn't have fixed it in
the first place. Extremely frustrating and equally costly in terms of hours
it will take to get my system back to where I had finally gotten it. Argh.
I'm almost ready to send it back but now that I see how many others are
experiencing similar problems, I may have to wait for a fix or just ignore
sleep mode altogether. Sucks.
 

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