W32.ExpDwnldr (need urgent help plz)

[Guest]

hi, i was wondering if anyone could help me plz,i have been trying asll day
to fix my nephews laptop, i have been getting windows pop up all the time
telling me that he has a virus trojan whatever, and keeps going to web
browsers saying have to download this spyware etc, i have been downlaoding
different things all day trying to remove this trojan, with no sucess i was
hopeing maybe someone out there could help me with this problem, i keep
getting this message all the time saying i have this W32.ExpDwnldr trojan and
when i go to different sites its has no imformation on this trojan. i have
downloaded new anti virus programs and everything, getting to the end of the
line with this thing ,
i would appreciate any help anyone can gve me thanks hepas bestcar53

 

[Malke]

hi, i was wondering if anyone could help me plz,i have been trying asll day
to fix my nephews laptop, i have been getting windows pop up all the time
telling me that he has a virus trojan whatever, and keeps going to web
browsers saying have to download this spyware etc, i have been downlaoding
different things all day trying to remove this trojan, with no sucess i was
hopeing maybe someone out there could help me with this problem, i keep
getting this message all the time saying i have this W32.ExpDwnldr trojan and
when i go to different sites its has no imformation on this trojan. i have
downloaded new anti virus programs and everything, getting to the end of the
line with this thing ,
i would appreciate any help anyone can gve me thanks hepas bestcar53

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://pcdid.com/Multi_AV.htm - download

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.


Malke

 

[Peter Foldes]

You have a variation of a malware what is called Smithfraud. Go to the link below and scroll down a bit until you get to Smithfraud (Smitfraud/Spyaxe/Spyfalcon/SpywareQuake) and follow the instructions.


http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

[Ken Blake, MVP]

You have a variation of a malware what is called Smithfraud.

I hate to correct spelling, but when it's the name of something, you
may have trouble getting info about it if you don't spell it
correctly. That's "Smitfraud."

 

[Peter Foldes]

thank you Ken. I do it occasionally at times.

 

[Ken Blake, MVP]

thank you Ken. I do it occasionally at times.

As do we all.