W2000 won't shut down

[Seth]

Frequently when I click to shut down my w2k system I wind
up getting a blank, blue screen, and then the computer
stops and will not shut down unless I restart it and shut
it down a second time. After clicking shut down, it goes
through all the normal routines, leaving the
messages "saving your settings" and then "windows is
closing down", grinds a bit and then just leaves me with a
blue screen. This has been going on for some time.
Obviously something is wrong. Anyone got a thought on how
to correct it?

 

[Jerold Schulman]

Frequently when I click to shut down my w2k system I wind
up getting a blank, blue screen, and then the computer
stops and will not shut down unless I restart it and shut
it down a second time. After clicking shut down, it goes
through all the normal routines, leaving the
messages "saving your settings" and then "windows is
closing down", grinds a bit and then just leaves me with a
blue screen. This has been going on for some time.
Obviously something is wrong. Anyone got a thought on how
to correct it?

http://support.microsoft.com?kbid=315409 "How to troubleshoot shutdown problems in Windows 2000"

http://support.microsoft.com?kbid=266169 "How to Troubleshoot Problems with Standby Mode Hibernate Mode and Shutting Down Your Computer in Windows 2000"


Jerold Schulman
Windows: General MVP
JSI, Inc.
http://www.jsiinc.com

 

[steve]

try installing the UPHClean patch if W2000 or XP. Do a
search for it on the support site. Sometimes the registry
doesn't unload and it seems to take a very long time to
shut down. That patch worked for me.

Steve

-----Original Message-----

http://support.microsoft.com?kbid=315409 "How to

troubleshoot shutdown problems in Windows 2000"

http://support.microsoft.com?kbid=266169 "How to

Troubleshoot Problems with Standby Mode Hibernate Mode and
Shutting Down Your Computer in Windows 2000"