VPN - Windows XP automatically reboots??

G

Guest

Can anoyone help.I've search but have not yet found an answer.
I have Win XP Service Pak 2, and set up the VPN network according to the
instructions given to me by my IT dept. (which was easy enough) however when
i click on the vpn shortcut, i enter my user name, pass, and Domain, - well
after i click connect the computer automatically reboots?
I don't know why my system is crashing? but that is as far as i can get in
the process of signing onto my vpn.

Any ideas?

Thank you!
 
R

Richard G. Harper

Right-click My Computer, select Properties, go to the Advanced tab and click
the Settings button under "Startup and Recovery". Turn off the option to
automatically restart under "System Failure". Then restart the system and
try your VPN connection again. With a little luck you will now get an error
message that explains why the system is restarting.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
 
G

Guest

Thanks for your reply, I did do that.
And it just said an unrecoverable error.....and to run diagonists test etc.
but no specific error message which is what i was hopnig for as well........

Richard G. Harper said:
Right-click My Computer, select Properties, go to the Advanced tab and click
the Settings button under "Startup and Recovery". Turn off the option to
automatically restart under "System Failure". Then restart the system and
try your VPN connection again. With a little luck you will now get an error
message that explains why the system is restarting.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Melissa_ said:
Can anoyone help.I've search but have not yet found an answer.
I have Win XP Service Pak 2, and set up the VPN network according to the
instructions given to me by my IT dept. (which was easy enough) however
when
i click on the vpn shortcut, i enter my user name, pass, and Domain, -
well
after i click connect the computer automatically reboots?
I don't know why my system is crashing? but that is as far as i can get in
the process of signing onto my vpn.

Any ideas?

Thank you!
 
R

Richard G. Harper

Can you give us the exact text of the error message?

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Melissa_ said:
Thanks for your reply, I did do that.
And it just said an unrecoverable error.....and to run diagonists test
etc.
but no specific error message which is what i was hopnig for as
well........

Richard G. Harper said:
Right-click My Computer, select Properties, go to the Advanced tab and
click
the Settings button under "Startup and Recovery". Turn off the option to
automatically restart under "System Failure". Then restart the system
and
try your VPN connection again. With a little luck you will now get an
error
message that explains why the system is restarting.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


Melissa_ said:
Can anoyone help.I've search but have not yet found an answer.
I have Win XP Service Pak 2, and set up the VPN network according to
the
instructions given to me by my IT dept. (which was easy enough) however
when
i click on the vpn shortcut, i enter my user name, pass, and Domain, -
well
after i click connect the computer automatically reboots?
I don't know why my system is crashing? but that is as far as i can get
in
the process of signing onto my vpn.

Any ideas?

Thank you!
 

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