VPN, intranet, blank page

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G

Guest

Hello Everyone

The connection from another company (client) to VPN is fine. But when
trying to access our intranet, the page appears blank (not even Page Not
Found). Firewall is off. I can ping the the domain name and ip address. I
can access the internet.

I cleared all my Temp folder and Internet Temp files. I also reregistered
Urlmon.dll, Urlmon.dll, Mshtml.dll, Actxprxy.dll, Oleaut32.dll, Shell32.dll,
Shdocvw.dll. These didn't make any difference.

In the Event Viewer there is Event ID 40960 and 40961 "The Security System
could not establish a secured connection with the server DNS/..." But this
KB says "Ldap" instead of DNS.

http://support.microsoft.com/default.aspx/kb/885887

Can anyone help please ?

Thanks

Best
 
Hello Best,

Thank you for posting in the Microsoft newsgroup!

From your post, my understanding on this issue is: your VPN clients having
problem on accessing intranet web site. If I'm off base, please feel free
to let me know.

Regarding your post, please do the following tests(these tests are all on
client side):
1.Access a share on the server (if the server hasn't a share, create a
hidden one for test)
2. Try to access a sub-html

Please tell me the following information:
1.Do all the clients have the same issue?
2.The OS and the corresponding service pack on the client and the server.
3.The authenticate method of IIS

Please let me know the information above so that I can provide further
assistance on this problem. I am looking forward to your reply.

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
 
Thanks Sean

1.Do all the clients have the same issue?
No. Only this laptop.

2.The OS and the corresponding service pack on the client and the server.
Windows XP SP2, Server 2003 SP1 + other updates

3.The authenticate method of IIS
I didn't quite understand this question and where do I find this ?

Other info:

If I log in locally, there will be no problem with the VPN and access to our
intranet.
 
Hi,

In order to check further please help to export the following registry on
both the
VPN client and on the server.

Client
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanManWorkstation

Server
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanManServer

You mentioned firewall in the first post. Is that ISA?

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
 
Thanks Sean

It does not seem to me that the issue lies at the server level because other
machines do not have any connection problems. When I said Firewall I was
mainly referring to the local built-in firewall (Control Panel).

Cheers.

Best
 
Hi Bill,

In addition to installing Vista without raid, I suggest we test the system
with the minimum hardware. Detach any hardware which is not necessary to
narrow down the issue (like the DVD-RW).

Please let me know the result on your test.

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
 
Hi,

Yes, I agree with you. Since there is only one client that has this issue,
the problem should be on the client side.

I just want to use the security settings on the server to check whether
there¡¯s anything wrong on the client side. If you have concerns on this,
collect the registry key on a healthy computer and the problematic computer
is also fine. I¡¯ll compare then and try to find out what¡¯s wrong.

And sorry for the mis-replied post. It will be removed soon.

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
 
Hi,

I would appreciate it if you could drop me a note to let me know the status
of the issue in the thread. If you have any questions or concerns, please
feel free to let me know. I am happy to be of assistance. :)

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
 
Thanks Sean

I reinstalled the whole thing (OS + Software). It took me ages but It's
working fine now.

Thanks

Best
 
Hi Best,

Thank you for your reply.

Please let me know if you have any other concerns, or need anything else.

Have a good day!

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
 
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