VPN drops at 3 mins

[Dave Harry]

I set up a VPN to our W2k3 server from both my PC and my laptop and it just
works right off the bat. But for the boss, it keeps dropping exactly at 3
minutes. Inactivity timeout is set to 5 mins, which I verified on mine.

I have no extra rights - we'll all members of a "VPN Users" group allowed by
Group Policy to connect via VPN.
I tried my username on my boss' computer, it also drops at 3 mins.

I usually connect via DSL, and my boss Dial-up, but I'm ok past 3 mins with
dial-up too.

All PC's are XP Pro SP1.

What can cause this?

 

[Lanwench [MVP - Exchange]]

I set up a VPN to our W2k3 server from both my PC and my laptop and
it just works right off the bat. But for the boss, it keeps dropping
exactly at 3 minutes. Inactivity timeout is set to 5 mins, which I
verified on mine.

I have no extra rights - we'll all members of a "VPN Users" group
allowed by Group Policy to connect via VPN.
I tried my username on my boss' computer, it also drops at 3 mins.

I usually connect via DSL, and my boss Dial-up, but I'm ok past 3
mins with dial-up too.

All PC's are XP Pro SP1.

What can cause this?

Her dialup connection may be too slow, or something. Has she tried another
ISP for dialup? Another POP to dial up to? If you can bring her computer
somewhere so she can connect to the Internet via broadband, and test then,
you'll have done more to isolate the problem.

 

[Jeffrey Randow (MVP)]

Take a look at http://support.microsoft.com/?kbid=840654 for more
information..

Jeffrey Randow (Windows Networking & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

 

[Dave Harry]

Hi Lanwench

I actually used his dial-up account on my PC, and it worked ok.

Dave


"Lanwench [MVP - Exchange]"

 

[Dave Harry]

Not applicable, I believe.
There is only the ICF firewall on the dial-up account.
In fact, I use NAT when connected ok via DSL.

There is also no internet sharing set up on either PC.

Anything else?

 

[Lanwench [MVP - Exchange]]

Try it the other way around, then....

Hi Lanwench

I actually used his dial-up account on my PC, and it worked ok.

Dave


"Lanwench [MVP - Exchange]"

Her dialup connection may be too slow, or something. Has she tried
another ISP for dialup? Another POP to dial up to? If you can bring
her computer somewhere so she can connect to the Internet via
broadband, and test then, you'll have done more to isolate the
problem.

 

[Dave Harry]

He's travelling at the moment.
I just received an email from him that connected though a broadband/wireless
café, he still keeps dropping at 3 mins.
VPN functionality, it seems, stops at about 2:08 (not sure if it's a
consistent time), with the total connection ALWAYS dropped at 3:00.

"Lanwench [MVP - Exchange]"

Try it the other way around, then....

Hi Lanwench

I actually used his dial-up account on my PC, and it worked ok.

Dave


"Lanwench [MVP - Exchange]"

Dave Harry wrote:
I set up a VPN to our W2k3 server from both my PC and my laptop and
it just works right off the bat. But for the boss, it keeps dropping
exactly at 3 minutes. Inactivity timeout is set to 5 mins, which I
verified on mine.

I have no extra rights - we'll all members of a "VPN Users" group
allowed by Group Policy to connect via VPN.
I tried my username on my boss' computer, it also drops at 3 mins.

I usually connect via DSL, and my boss Dial-up, but I'm ok past 3
mins with dial-up too.

All PC's are XP Pro SP1.

What can cause this?

Her dialup connection may be too slow, or something. Has she tried
another ISP for dialup? Another POP to dial up to? If you can bring
her computer somewhere so she can connect to the Internet via
broadband, and test then, you'll have done more to isolate the
problem.

 

[Jeffrey Randow (MVP)]

There may be an issue if you have installed that specific security
patch... Hopefully SP2 will be with us shortly that will resolve this
issue without having to contact PSS...

Jeffrey Randow (Windows Networking & Smart Display MVP)
(e-mail address removed)

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone