VM error with SBC Yahoo browser

J

John

I get the following error when entering various wesites
and the browser closes abruptly.


An unexpected exception has been detected in native code
outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION
(0xc0000005) occurred at PC=0xBA9558
Function=[Unknown.]
Library=C:\WINDOWS\system32\YPCLSP.dll

NOTE: We are unable to locate the function name symbol
for the error
just occurred. Please refer to release
documentation for possible
reason and solutions.


Current Java thread:
at java.net.PlainSocketImpl.socketClose0(Native
Method)
at java.net.PlainSocketImpl.socketPreClose
(Unknown Source)
at java.net.PlainSocketImpl.close(Unknown Source)
- locked <0x10068480> (a java.lang.Object)
at java.net.Socket.close(Unknown Source)
- locked <0x10068088> (a java.lang.Object)
- locked <0x10068070> (a java.net.Socket)
at sun.net.www.http.HttpClient.closeServer
(Unknown Source)
at sun.net.www.http.KeepAliveStream.close(Unknown
Source)
at java.io.FilterInputStream.close(Unknown Source)
at
sun.net.www.protocol.http.HttpURLConnection$HttpInputStrea
m.close(Unknown Source)
at java.io.BufferedInputStream.close(Unknown
Source)
at java.io.PushbackInputStream.close(Unknown
Source)
- locked <0x10089468> (a
java.io.PushbackInputStream)
at java.util.zip.InflaterInputStream.close
(Unknown Source)
at java.util.zip.ZipInputStream.close(Unknown
Source)
at sun.plugin.cache.CachedJarLoader.decompress
(Unknown Source)
at sun.plugin.cache.CachedJarLoader.access$500
(Unknown Source)
at sun.plugin.cache.CachedJarLoader$5.run(Unknown
Source)
at java.security.AccessController.doPrivileged
(Native Method)
at sun.plugin.cache.CachedJarLoader.download
(Unknown Source)
at sun.plugin.cache.CachedJarLoader.load(Unknown
Source)
at sun.plugin.cache.JarCache.get(Unknown Source)
at
sun.plugin.net.protocol.jar.CachedJarURLConnection.connect
(Unknown Source)
at
sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarF
ile(Unknown Source)
at sun.misc.URLClassPath$JarLoader.getJarFile
(Unknown Source)
at sun.misc.URLClassPath$JarLoader.<init>(Unknown
Source)
at sun.misc.URLClassPath$3.run(Unknown Source)
at java.security.AccessController.doPrivileged
(Native Method)
at sun.misc.URLClassPath.getLoader(Unknown Source)
at sun.misc.URLClassPath.getLoader(Unknown Source)
- locked <0x100b0a28> (a sun.misc.URLClassPath)
at sun.misc.URLClassPath.getResource(Unknown
Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged
(Native Method)
at java.net.URLClassLoader.findClass(Unknown
Source)
at sun.applet.AppletClassLoader.findClass(Unknown
Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
- locked <0x100b0560> (a
sun.plugin.security.PluginClassLoader)
at sun.applet.AppletClassLoader.loadClass(Unknown
Source)
- locked <0x100b0560> (a
sun.plugin.security.PluginClassLoader)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown
Source)
at sun.applet.AppletPanel.createApplet(Unknown
Source)
at sun.plugin.AppletViewer.createApplet(Unknown
Source)
at sun.applet.AppletPanel.runLoader(Unknown
Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x0046D000 C:\Program Files\Yahoo!
\browser\ybrowser.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32
\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32
\kernel32.dll
0x20000000 - 0x20025000 C:\Program Files\Yahoo!
\browser\YBrwRes.dll
0x77260000 - 0x772FC000 C:\WINDOWS\system32
\urlmon.dll
0x774E0000 - 0x7761C000 C:\WINDOWS\system32
\ole32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32
\msvcrt.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32
\GDI32.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32
\USER32.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32
\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32
\RPCRT4.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32
\SHLWAPI.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32
\VERSION.dll
0x7C000000 - 0x7C054000 C:\WINDOWS\system32
\MSVCR70.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32
\WININET.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32
\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32
\MSASN1.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32
\OLEAUT32.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9
\COMCTL32.dll
0x763B0000 - 0x763F9000 C:\WINDOWS\system32
\comdlg32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32
\SHELL32.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32
\uxtheme.dll
0x74720000 - 0x7476B000 C:\WINDOWS\system32
\MSCTF.dll
0x673E0000 - 0x673ED000 C:\program
files\support.com\bin\sdchook.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32
\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32
\COMRes.dll
0x63600000 - 0x6361E000 C:\Program Files\Yahoo!
\browser\ybskin.dll
0x74980000 - 0x74AB0000 C:\WINDOWS\SYSTEM32
\MSXML3.DLL
0x4D4F0000 - 0x4D548000 C:\WINDOWS\system32
\WINHTTP.dll
0x10000000 - 0x10011000 C:\Program Files\Yahoo!
\browser\ytbctl.dll
0x65000000 - 0x6501E000 C:\Program Files\Yahoo!
\browser\ypub.dll
0x64000000 - 0x64015000 C:\Program Files\Yahoo!
\browser\YCommon.Dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32
\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32
\rasman.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32
\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32
\WS2HELP.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32
\NETAPI32.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32
\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32
\rtutils.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32
\WINMM.dll
0x5CD70000 - 0x5CD77000 C:\WINDOWS\system32
\serwvdrv.dll
0x5B0A0000 - 0x5B0A7000 C:\WINDOWS\system32
\umdmxfrm.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32
\secur32.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32
\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32
\iphlpapi.dll
0x74290000 - 0x74294000 C:\WINDOWS\system32
\ICMP.DLL
0x01B30000 - 0x01DF5000 C:\WINDOWS\system32
\xpsp2res.dll
0x7D1E0000 - 0x7D492000 C:\WINDOWS\system32
\msi.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32
\USERENV.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32
\SXS.DLL
0x01810000 - 0x01817000 C:\Program Files\Yahoo!
\browser\YCommonPS.dll
0x77760000 - 0x778CC000 C:\WINDOWS\System32
\shdocvw.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32
\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32
\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32
\IMAGEHLP.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32
\WLDAP32.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32
\appHelp.dll
0x68000000 - 0x68059000 C:\Program Files\Yahoo!
\browser\ybcomp.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32
\SETUPAPI.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32
\WSOCK32.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32
\MLANG.dll
0x00B00000 - 0x00B88000 C:\WINDOWS\System32
\shdoclc.dll
0x00BA0000 - 0x00BC8000 C:\WINDOWS\system32
\YPCLSP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32
\mswsock.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32
\sensapi.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32
\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32
\wshtcpip.dll
0x605D0000 - 0x605D9000 C:\WINDOWS\system32
\mslbui.dll
0x01B20000 - 0x01B27000 C:\Program Files\Yahoo!
\Parental Controls\ypcps.dll
0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32
\rsaenh.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32
\rasadhlp.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32
\DNSAPI.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32
\winrnr.dll
0x7D4A0000 - 0x7D782000 C:\WINDOWS\System32
\mshtml.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32
\msls31.dll
0x746F0000 - 0x7471A000 C:\WINDOWS\System32
\msimtf.dll
0x5C2C0000 - 0x5C300000 C:\WINDOWS\ime\sptip.dll
0x74C80000 - 0x74CAC000 C:\WINDOWS\system32
\OLEACC.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32
\MSVCP60.dll
0x03960000 - 0x03971000 C:\WINDOWS\IME\SPGRMR.DLL
0x03A80000 - 0x03A9B000 C:\Program Files\Common
Files\Symantec Shared\Script Blocking\scrauth.dll
0x03BB0000 - 0x03BCE000 C:\Program Files\Common
Files\Symantec Shared\Script Blocking\ScrBlock.dll
0x75E60000 - 0x75E73000 C:\WINDOWS\system32
\cryptnet.dll
0x75C50000 - 0x75CBE000 c:\windows\system32
\jscript.dll
0x73300000 - 0x73367000 c:\windows\system32
\vbscript.dll
0x73DD0000 - 0x73ECE000 C:\WINDOWS\system32
\MFC42.DLL
0x04600000 - 0x047A7000 C:\WINDOWS\System32
\macromed\flash\Flash.ocx
0x72D20000 - 0x72D29000 C:\WINDOWS\system32
\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32
\msacm32.drv
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32
\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32
\midimap.dll
0x6BDD0000 - 0x6BE05000 C:\WINDOWS\System32
\dxtrans.dll
0x76B20000 - 0x76B31000 C:\WINDOWS\System32
\ATL.DLL
0x6D430000 - 0x6D43A000 C:\WINDOWS\System32
\ddrawex.dll
0x73760000 - 0x737A9000 C:\WINDOWS\System32
\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32
\DCIMAN32.dll
0x6BE10000 - 0x6BE6A000 C:\WINDOWS\System32
\dxtmsft.dll
0x76200000 - 0x76271000 C:\WINDOWS\System32
\mshtmled.dll
0x06EC0000 - 0x06ED1000 C:\Program Files\Yahoo!
\browser\YSmrtAdr.dll
0x79170000 - 0x79196000 C:\WINDOWS\System32
\mscoree.dll
0x79410000 - 0x79425000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\mscorie.dll
0x7C340000 - 0x7C396000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\MSVCR71.dll
0x79480000 - 0x79499000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\mscorld.dll
0x66E50000 - 0x66E8F000 C:\WINDOWS\System32
\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\System32
\WINSPOOL.DRV
0x76390000 - 0x763AD000 C:\WINDOWS\system32
\imm32.dll
0x71D40000 - 0x71D5C000 C:\WINDOWS\System32
\actxprxy.dll
0x6CC60000 - 0x6CC6B000 C:\WINDOWS\System32
\dispex.dll
0x60300000 - 0x60310000 C:\Program Files\Yahoo!
\browser\yalertcenter.dll
0x69000000 - 0x6900E000 C:\WINDOWS\system32
\Macromed\Common\SwSupport.dll
0x4DF60000 - 0x4DF9A000 C:\WINDOWS\system32
\wmpdxm.dll
0x71B20000 - 0x71B32000 C:\WINDOWS\system32
\MPR.dll
0x4B5B0000 - 0x4BA59000 C:\WINDOWS\system32
\wmp.dll
0x75A70000 - 0x75A91000 C:\WINDOWS\system32
\MSVFW32.dll
0x086D0000 - 0x0899E000 C:\WINDOWS\system32
\wmploc.dll
0x6D460000 - 0x6D470000 C:\Program
Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32
\OLEPRO32.DLL
0x6D330000 - 0x6D348000 C:\Program
Files\Java\j2re1.4.2_05\bin\jpiexp32.dll
0x6D3A0000 - 0x6D3B8000 C:\Program
Files\Java\j2re1.4.2_05\bin\jpishare.dll
0x089A0000 - 0x08AD9000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x06E10000 - 0x06E17000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\hpi.dll
0x06E30000 - 0x06E3E000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\verify.dll
0x06E40000 - 0x06E59000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\java.dll
0x06E60000 - 0x06E6D000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\zip.dll
0x0B2F0000 - 0x0B402000 C:\Program
Files\Java\j2re1.4.2_05\bin\awt.dll
0x0B410000 - 0x0B461000 C:\Program
Files\Java\j2re1.4.2_05\bin\fontmanager.dll
0x73940000 - 0x73A10000 C:\WINDOWS\system32
\D3DIM700.DLL
0x6D310000 - 0x6D324000 C:\Program
Files\Java\j2re1.4.2_05\bin\jpicom32.dll
0x0BC70000 - 0x0BC7F000 C:\Program
Files\Java\j2re1.4.2_05\bin\net.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32
\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32
\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 531K [0x10020000,
0x100c0000, 0x10780000)
eden space 512K, 91% used [0x10020000, 0x10094de8,
0x100a0000)
from space 64K, 100% used [0x100b0000, 0x100c0000,
0x100c0000)
to space 64K, 0% used [0x100a0000, 0x100a0000,
0x100b0000)
tenured generation total 1408K, used 371K [0x10780000,
0x108e0000, 0x16020000)
the space 1408K, 26% used [0x10780000, 0x107dcca0,
0x107dce00, 0x108e0000)
compacting perm gen total 4352K, used 4258K
[0x16020000, 0x16460000, 0x1a020000)
the space 4352K, 97% used [0x16020000, 0x16448a38,
0x16448c00, 0x16460000)

Local Time = Sun Sep 26 20:34:41 2004
Elapsed Time = 13
#
# The exception above was detected in native code outside
the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_05-b04 mixed
mode)
#
 
J

Jan Il

Hi John :)

Yahoo's Companion has been known to cause some access problems, if you have
it, uninstall it and see if it helps. However, you do not mention what
version of Windows you are running.

You might also try the following and see if it helps;

Problems accessing secure sites/ cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm#secure_sites

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;308260

also....

Click Start, Run and type this command

REGSVR32 JSCRIPT

or........

JavaScript not working. Test your JS here to see if it is working properly:

http://www.fjsmjs.com/OE/nolinks.htm
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks

Where to get the JAVA VM
http://www.microsoft.com/mscorp/java/?gssnb=1
or
http://inetexplorer.mvps.org/answers_9.htm#java

You can try updating your scripting engine. The latest scripting engine can
be found at:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Do you have the JavaScript plug-in installed?
http://java.sun.com/webapps/download/AutoDL?BundleId=9567


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


http://www.mvps.org/inetexplorer/answers.htm#new_window



or...........for XP

To download Java VM for XP:

Download the Microsoft Java VM for Windows XP here
http://windowsupdate.microsoft.com


I get the following error when entering various wesites
and the browser closes abruptly.


An unexpected exception has been detected in native code
outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION
(0xc0000005) occurred at PC=0xBA9558
Function=[Unknown.]
Library=C:\WINDOWS\system32\YPCLSP.dll

NOTE: We are unable to locate the function name symbol
for the error
just occurred. Please refer to release
documentation for possible
reason and solutions.


Current Java thread:
at java.net.PlainSocketImpl.socketClose0(Native
Method)
at java.net.PlainSocketImpl.socketPreClose
(Unknown Source)
at java.net.PlainSocketImpl.close(Unknown Source)
- locked <0x10068480> (a java.lang.Object)
at java.net.Socket.close(Unknown Source)
- locked <0x10068088> (a java.lang.Object)
- locked <0x10068070> (a java.net.Socket)
at sun.net.www.http.HttpClient.closeServer
(Unknown Source)
at sun.net.www.http.KeepAliveStream.close(Unknown
Source)
at java.io.FilterInputStream.close(Unknown Source)
at
sun.net.www.protocol.http.HttpURLConnection$HttpInputStrea
m.close(Unknown Source)
at java.io.BufferedInputStream.close(Unknown
Source)
at java.io.PushbackInputStream.close(Unknown
Source)
- locked <0x10089468> (a
java.io.PushbackInputStream)
at java.util.zip.InflaterInputStream.close
(Unknown Source)
at java.util.zip.ZipInputStream.close(Unknown
Source)
at sun.plugin.cache.CachedJarLoader.decompress
(Unknown Source)
at sun.plugin.cache.CachedJarLoader.access$500
(Unknown Source)
at sun.plugin.cache.CachedJarLoader$5.run(Unknown
Source)
at java.security.AccessController.doPrivileged
(Native Method)
at sun.plugin.cache.CachedJarLoader.download
(Unknown Source)
at sun.plugin.cache.CachedJarLoader.load(Unknown
Source)
at sun.plugin.cache.JarCache.get(Unknown Source)
at
sun.plugin.net.protocol.jar.CachedJarURLConnection.connect
(Unknown Source)
at
sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarF
ile(Unknown Source)
at sun.misc.URLClassPath$JarLoader.getJarFile
(Unknown Source)
at sun.misc.URLClassPath$JarLoader.<init>(Unknown
Source)
at sun.misc.URLClassPath$3.run(Unknown Source)
at java.security.AccessController.doPrivileged
(Native Method)
at sun.misc.URLClassPath.getLoader(Unknown Source)
at sun.misc.URLClassPath.getLoader(Unknown Source)
- locked <0x100b0a28> (a sun.misc.URLClassPath)
at sun.misc.URLClassPath.getResource(Unknown
Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged
(Native Method)
at java.net.URLClassLoader.findClass(Unknown
Source)
at sun.applet.AppletClassLoader.findClass(Unknown
Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
- locked <0x100b0560> (a
sun.plugin.security.PluginClassLoader)
at sun.applet.AppletClassLoader.loadClass(Unknown
Source)
- locked <0x100b0560> (a
sun.plugin.security.PluginClassLoader)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown
Source)
at sun.applet.AppletPanel.createApplet(Unknown
Source)
at sun.plugin.AppletViewer.createApplet(Unknown
Source)
at sun.applet.AppletPanel.runLoader(Unknown
Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x0046D000 C:\Program Files\Yahoo!
\browser\ybrowser.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32
\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32
\kernel32.dll
0x20000000 - 0x20025000 C:\Program Files\Yahoo!
\browser\YBrwRes.dll
0x77260000 - 0x772FC000 C:\WINDOWS\system32
\urlmon.dll
0x774E0000 - 0x7761C000 C:\WINDOWS\system32
\ole32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32
\msvcrt.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32
\GDI32.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32
\USER32.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32
\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32
\RPCRT4.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32
\SHLWAPI.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32
\VERSION.dll
0x7C000000 - 0x7C054000 C:\WINDOWS\system32
\MSVCR70.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32
\WININET.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32
\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32
\MSASN1.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32
\OLEAUT32.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9
\COMCTL32.dll
0x763B0000 - 0x763F9000 C:\WINDOWS\system32
\comdlg32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32
\SHELL32.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32
\uxtheme.dll
0x74720000 - 0x7476B000 C:\WINDOWS\system32
\MSCTF.dll
0x673E0000 - 0x673ED000 C:\program
files\support.com\bin\sdchook.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32
\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32
\COMRes.dll
0x63600000 - 0x6361E000 C:\Program Files\Yahoo!
\browser\ybskin.dll
0x74980000 - 0x74AB0000 C:\WINDOWS\SYSTEM32
\MSXML3.DLL
0x4D4F0000 - 0x4D548000 C:\WINDOWS\system32
\WINHTTP.dll
0x10000000 - 0x10011000 C:\Program Files\Yahoo!
\browser\ytbctl.dll
0x65000000 - 0x6501E000 C:\Program Files\Yahoo!
\browser\ypub.dll
0x64000000 - 0x64015000 C:\Program Files\Yahoo!
\browser\YCommon.Dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32
\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32
\rasman.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32
\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32
\WS2HELP.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32
\NETAPI32.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32
\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32
\rtutils.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32
\WINMM.dll
0x5CD70000 - 0x5CD77000 C:\WINDOWS\system32
\serwvdrv.dll
0x5B0A0000 - 0x5B0A7000 C:\WINDOWS\system32
\umdmxfrm.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32
\secur32.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32
\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32
\iphlpapi.dll
0x74290000 - 0x74294000 C:\WINDOWS\system32
\ICMP.DLL
0x01B30000 - 0x01DF5000 C:\WINDOWS\system32
\xpsp2res.dll
0x7D1E0000 - 0x7D492000 C:\WINDOWS\system32
\msi.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32
\USERENV.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32
\SXS.DLL
0x01810000 - 0x01817000 C:\Program Files\Yahoo!
\browser\YCommonPS.dll
0x77760000 - 0x778CC000 C:\WINDOWS\System32
\shdocvw.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32
\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32
\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32
\IMAGEHLP.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32
\WLDAP32.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32
\appHelp.dll
0x68000000 - 0x68059000 C:\Program Files\Yahoo!
\browser\ybcomp.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32
\SETUPAPI.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32
\WSOCK32.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32
\MLANG.dll
0x00B00000 - 0x00B88000 C:\WINDOWS\System32
\shdoclc.dll
0x00BA0000 - 0x00BC8000 C:\WINDOWS\system32
\YPCLSP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32
\mswsock.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32
\sensapi.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32
\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32
\wshtcpip.dll
0x605D0000 - 0x605D9000 C:\WINDOWS\system32
\mslbui.dll
0x01B20000 - 0x01B27000 C:\Program Files\Yahoo!
\Parental Controls\ypcps.dll
0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32
\rsaenh.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32
\rasadhlp.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32
\DNSAPI.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32
\winrnr.dll
0x7D4A0000 - 0x7D782000 C:\WINDOWS\System32
\mshtml.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32
\msls31.dll
0x746F0000 - 0x7471A000 C:\WINDOWS\System32
\msimtf.dll
0x5C2C0000 - 0x5C300000 C:\WINDOWS\ime\sptip.dll
0x74C80000 - 0x74CAC000 C:\WINDOWS\system32
\OLEACC.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32
\MSVCP60.dll
0x03960000 - 0x03971000 C:\WINDOWS\IME\SPGRMR.DLL
0x03A80000 - 0x03A9B000 C:\Program Files\Common
Files\Symantec Shared\Script Blocking\scrauth.dll
0x03BB0000 - 0x03BCE000 C:\Program Files\Common
Files\Symantec Shared\Script Blocking\ScrBlock.dll
0x75E60000 - 0x75E73000 C:\WINDOWS\system32
\cryptnet.dll
0x75C50000 - 0x75CBE000 c:\windows\system32
\jscript.dll
0x73300000 - 0x73367000 c:\windows\system32
\vbscript.dll
0x73DD0000 - 0x73ECE000 C:\WINDOWS\system32
\MFC42.DLL
0x04600000 - 0x047A7000 C:\WINDOWS\System32
\macromed\flash\Flash.ocx
0x72D20000 - 0x72D29000 C:\WINDOWS\system32
\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32
\msacm32.drv
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32
\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32
\midimap.dll
0x6BDD0000 - 0x6BE05000 C:\WINDOWS\System32
\dxtrans.dll
0x76B20000 - 0x76B31000 C:\WINDOWS\System32
\ATL.DLL
0x6D430000 - 0x6D43A000 C:\WINDOWS\System32
\ddrawex.dll
0x73760000 - 0x737A9000 C:\WINDOWS\System32
\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32
\DCIMAN32.dll
0x6BE10000 - 0x6BE6A000 C:\WINDOWS\System32
\dxtmsft.dll
0x76200000 - 0x76271000 C:\WINDOWS\System32
\mshtmled.dll
0x06EC0000 - 0x06ED1000 C:\Program Files\Yahoo!
\browser\YSmrtAdr.dll
0x79170000 - 0x79196000 C:\WINDOWS\System32
\mscoree.dll
0x79410000 - 0x79425000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\mscorie.dll
0x7C340000 - 0x7C396000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\MSVCR71.dll
0x79480000 - 0x79499000
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
\mscorld.dll
0x66E50000 - 0x66E8F000 C:\WINDOWS\System32
\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\System32
\WINSPOOL.DRV
0x76390000 - 0x763AD000 C:\WINDOWS\system32
\imm32.dll
0x71D40000 - 0x71D5C000 C:\WINDOWS\System32
\actxprxy.dll
0x6CC60000 - 0x6CC6B000 C:\WINDOWS\System32
\dispex.dll
0x60300000 - 0x60310000 C:\Program Files\Yahoo!
\browser\yalertcenter.dll
0x69000000 - 0x6900E000 C:\WINDOWS\system32
\Macromed\Common\SwSupport.dll
0x4DF60000 - 0x4DF9A000 C:\WINDOWS\system32
\wmpdxm.dll
0x71B20000 - 0x71B32000 C:\WINDOWS\system32
\MPR.dll
0x4B5B0000 - 0x4BA59000 C:\WINDOWS\system32
\wmp.dll
0x75A70000 - 0x75A91000 C:\WINDOWS\system32
\MSVFW32.dll
0x086D0000 - 0x0899E000 C:\WINDOWS\system32
\wmploc.dll
0x6D460000 - 0x6D470000 C:\Program
Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32
\OLEPRO32.DLL
0x6D330000 - 0x6D348000 C:\Program
Files\Java\j2re1.4.2_05\bin\jpiexp32.dll
0x6D3A0000 - 0x6D3B8000 C:\Program
Files\Java\j2re1.4.2_05\bin\jpishare.dll
0x089A0000 - 0x08AD9000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x06E10000 - 0x06E17000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\hpi.dll
0x06E30000 - 0x06E3E000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\verify.dll
0x06E40000 - 0x06E59000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\java.dll
0x06E60000 - 0x06E6D000 C:\PROGRA~1
\Java\J2RE14~1.2_0\bin\zip.dll
0x0B2F0000 - 0x0B402000 C:\Program
Files\Java\j2re1.4.2_05\bin\awt.dll
0x0B410000 - 0x0B461000 C:\Program
Files\Java\j2re1.4.2_05\bin\fontmanager.dll
0x73940000 - 0x73A10000 C:\WINDOWS\system32
\D3DIM700.DLL
0x6D310000 - 0x6D324000 C:\Program
Files\Java\j2re1.4.2_05\bin\jpicom32.dll
0x0BC70000 - 0x0BC7F000 C:\Program
Files\Java\j2re1.4.2_05\bin\net.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32
\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32
\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 531K [0x10020000,
0x100c0000, 0x10780000)
eden space 512K, 91% used [0x10020000, 0x10094de8,
0x100a0000)
from space 64K, 100% used [0x100b0000, 0x100c0000,
0x100c0000)
to space 64K, 0% used [0x100a0000, 0x100a0000,
0x100b0000)
tenured generation total 1408K, used 371K [0x10780000,
0x108e0000, 0x16020000)
the space 1408K, 26% used [0x10780000, 0x107dcca0,
0x107dce00, 0x108e0000)
compacting perm gen total 4352K, used 4258K
[0x16020000, 0x16460000, 0x1a020000)
the space 4352K, 97% used [0x16020000, 0x16448a38,
0x16448c00, 0x16460000)

Local Time = Sun Sep 26 20:34:41 2004
Elapsed Time = 13
#
# The exception above was detected in native code outside
the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_05-b04 mixed
mode)
#
Click to expand...
 
R

Robert Aldwinckle

John said:
I get the following error when entering various wesites
and the browser closes abruptly.


An unexpected exception has been detected in native code
outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION
(0xc0000005) occurred at PC=0xBA9558
Function=[Unknown.]
Library=C:\WINDOWS\system32\YPCLSP.dll
Click to expand...

Are you aware that the crash is caused by Sun's Java VM?
There is a support site for it. Try there.

http://www.java.com/en/download/help/index_error.jsp


---
 

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