Hi Charles
You may have a hijacker, malware, spyware or parasites on your system
causing this problem. Thus, in addition to running your updated anti-virus
program, you should do the following to be sure none of these are present on
your system. Although you may have already run one or more of the programs,
please do so again according to the instructions below. Some variants of
malware can replicate themselves over and over if not removed properly.
Please follow all instructions carefully to be sure your system is
thoroughly cleaned:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
Also, get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or ........
Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
and......
NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again in Safe Mode to be
sure there are no lingering items on the system.
If the problem still exists after fully scanning with the above, the try the
following:
Look in the Add/Remove for a file called CommonName and uninstall it. If it
is not there, then check C:\program files\common name. If there, highlight
it, hold down Shift key and hit Delete. If not, run a Search for CommonName
and if found, delete it. You may need to use the Reg Cleaner to remove the
files from the Registry:
See here:
http://www.webmasterfree.com/regcleaner.html
also...
C++ Runtime Libraries Problem
You may be having a conflict with msvcrt.dll (or one of its variants),
perhaps maybe mfc.dll
msvcrt.dll = Microsoft Visual C++ Runtime library
mfc.dll = Microsoft Foundation Classes
You could replace or install the runtime files.
Download the msvcrtXX.dll files here:
http://www.freewarefiles.com/category/library2.htm
also............
Standard C++ Library Frequently Asked Questions
http://support.microsoft.com/defaul...port/kb/articles/Q154/4/19.ASP&NoWebContent=1
If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
Please reply to the newsgroup so others may benefit.
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C++ Runtime Libraries Problem
You may be having a conflict with msvcrt.dll (or one of its variants),
perhaps maybe mfc.dll
msvcrt.dll = Microsoft Visual C++ Runtime library
mfc.dll = Microsoft Foundation Classes
You could replace or install the runtime files.
Download the msvcrtXX.dll files here:
http://www.freewarefiles.com/category/library2.htm
Err Msg: Microsoft Visual C++ Runtime Library Runtime Error...
http://support.microsoft.com/default.aspx?scid=/servicedesks/bin/kbsearch.asp?Article=206516
also............
Standard C++ Library Frequently Asked Questions
http://support.microsoft.com/defaul...port/kb/articles/Q154/4/19.ASP&NoWebContent=1