Vista won't boot

G

Guest

Installed vista Saturday and in Sunday it won't start. It goes as far as the
moving green bar and the I get the Blue Screen of Death. It goes so fast that
I can't write the errors is giving. Tried the start up repair from the DVD
and it can't repair it, also tried sending the problem to MS and they don't
know what to do. For now I can't reach any folder of impotant info I have,
since the only mode I can get it to run is in safe mode. This is Windows
Vista Business.
 
R

Rock

C.J. Negron said:
Installed vista Saturday and in Sunday it won't start. It goes as far as
the
moving green bar and the I get the Blue Screen of Death. It goes so fast
that
I can't write the errors is giving. Tried the start up repair from the DVD
and it can't repair it, also tried sending the problem to MS and they
don't
know what to do. For now I can't reach any folder of impotant info I have,
since the only mode I can get it to run is in safe mode. This is Windows
Vista Business.

Boot the machine and tap the F8 key to get the Advanced Boot Options menu.
Select the option to not automatically restart on failure. See if it will
now stop at the blue screen so you can record the error message.

Have you tried a system restore from the repair options available by booting
with the Vista DVD?

You can try retrieving the data by

1. Installing the drive as a slave drive in another Vista or XP computer.
Then copy the important data.
2. Create a bootable Bart PE disk, boot from that and copy the data to USB
drive or flash drive.
3. Create a bootable CD from a linux distro of Knoppix. Boot from that and
copy the data to USB or flash drive or if there are two CD drives, one of
which is a burner, use the k3b program on the Knoppix CD to burn the data to
CD.

Note: I haven't actually tried any of these there with Vista and drives
formatted with NTFS in Vista, so I don't know how these procedures will
work.
 
C

Chad Harris

All of Rock's suggestions are good ones. But I think it's faster and easier
for the bell shaped curve of users to do these first--I'd try to run Startup
Repair and if that doesn't work, try System Restore from the same place.

You can run Startup Repair by putting your Vista DVD in after thelanguage
screen in setup. You can also run System Restore from the samelocation. It
fixes Vista in other situations besides a BSOD no boot:

You run the startup repair tool this way (and system restore from here is
also sometimes effective, and more effective than it is from the F8 Windows
Advanced Options):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

Note The computer must be configured to start from a CD or from a DVD. For
information about how to configure the computer to start from a CD or from a
DVD, see the information that came with the computer.
2. Restart the computer. To do this, click Start, click the arrow next to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the power
button to turn off the computer. Then, turn the computer back on.

3. Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and you
do not have the option to select it in the System Recovery Options menu.

4. Click Repair your computer.

5. In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.

6. In the System Recovery Options menu, click Startup Repair to start the
repair process.

7. When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

You could also:

Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

You will need this reference:

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449/en-us

The command to use for system restore at the safe mode cmd prompt is:

%systemroot%\system32\restore\rstrui.exe

The reason for doing this is one of these choices may work, when the other
doesn't. My experience is that people do not fully try F8 when they think
or have said they have. It is that they can almost always reach Windows
Advanced Options though.


Good luck,

CH
 
J

John Barnes

If you can get into safe mode go to Event Viewer. If you have a driver
problem, which starting in safe mode, but not in normal, often is, you have
a better chance of finding the name of the offending driver there.
 
C

Chad Harris

On the subject of testing video drivers, this is one way:

How to troubleshoot the video adapter driver in Safe mode in Windows XP
http://support.microsoft.com/kb/292460/en-us

This should be valid for Vista.

You also don't know you can't repair until you try Safe Mode from the same
place you tried startup repair--it's an option, and then the F8 options for
system restore from the four safe modes there and Last Known Good
Configuration.

CH
 
G

Guest

I have a similar problem with an install of Vista Business; however, this
install had been working for about 2mos. and suddenly it quit. Initially I
found the system sitting at the boot menu, attempted to start in "SafeMode",
that failed, then tried booting from DVD, that failed as well. I never get
to the option to repair, it automatically goes to the green bar, I get a
mouse pointer and then the system hangs. I have not installed any new
hardware/software, but I do believe this happened after an update. Any
thoughts on what I might try to do to recover?

Thanks in Advance!

Petek48
 
G

Guest

Unfortunately I have already tried all of these and have had no success! So
I am at a total loss as to what to do next. If you have any other thoughts
or ideas on this issue please let me know as being stuck between VISTA and a
hard spot is getting old! :( Again, thanks in advance and thank you all for
your various input.

Petek48
 

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