Vista with gmail - unknown error; outgoing mail stuck

J

JMK

"An unknown error has occurred. Subject 'my change in email address',
Account: 'Gmail', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B"

Sent one email with same Subject line to multiple addresses, ten when I
attempted to send another email with more multiple addresses II was unable to
send that and any other email. The problem has remained. Tried installing
941090 update (several times) and received error message that the update
didn't apply to this system.

Deleted Store File and restarted operations, but the error remains.

In addition, I always receive the following error message but previously it
did not prevent email operations including sending email:

"Header download for the '[Gmail]' folder did not complete. Could not select
'[Gmail]' on the IMAP server. You might try refreshing your folder list to
synchronize with the IMAP server. Account: 'Gmail', Server: 'imap.gmail.com',
Protocol: IMAP, Server Response: 'Unknown Mailbox: [Gmail] (Failure)', Port:
993, Secure(SSL): Yes, Error Number: 0x800CCCD2."

Thanks.
 
G

Gary VanderMolen

I can't help you with the IMAP error, but the send error looks like
it was caused by a non-compatible antivirus. As a minimum,
email scanning in the antivirus must be turned off, although that
may not be sufficient. Which antivirus is it?
 
J

JMK

McAfee.
What is the risk(s) when this is turned off?

My "Outbox" reappeared. I deleted the email that I thought was causing the
problem. Now I can send. Still would like to know what caused the error so
that I do not repeat it.


Gary VanderMolen said:
I can't help you with the IMAP error, but the send error looks like
it was caused by a non-compatible antivirus. As a minimum,
email scanning in the antivirus must be turned off, although that
may not be sufficient. Which antivirus is it?

--
Gary VanderMolen, MS-MVP (Mail)


JMK said:
"An unknown error has occurred. Subject 'my change in email address',
Account: 'Gmail', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B"

Sent one email with same Subject line to multiple addresses, ten when I
attempted to send another email with more multiple addresses II was unable to
send that and any other email. The problem has remained. Tried installing
941090 update (several times) and received error message that the update
didn't apply to this system.

Deleted Store File and restarted operations, but the error remains.

In addition, I always receive the following error message but previously it
did not prevent email operations including sending email:

"Header download for the '[Gmail]' folder did not complete. Could not select
'[Gmail]' on the IMAP server. You might try refreshing your folder list to
synchronize with the IMAP server. Account: 'Gmail', Server: 'imap.gmail.com',
Protocol: IMAP, Server Response: 'Unknown Mailbox: [Gmail] (Failure)', Port:
993, Secure(SSL): Yes, Error Number: 0x800CCCD2."

Thanks.
 
G

Guest

Most versions of the McAfee antivirus program occasionally cause
problems in Windows Mail, but you may have a version where you
can at least turn off the part that causes such problems and get
better results.

See here:

http://www.oehelp.com/OETips.aspx#3

http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

JMK said:
McAfee.
What is the risk(s) when this is turned off?

My "Outbox" reappeared. I deleted the email that I thought was causing the
problem. Now I can send. Still would like to know what caused the error so
that I do not repeat it.


Gary VanderMolen said:
I can't help you with the IMAP error, but the send error looks like
it was caused by a non-compatible antivirus. As a minimum,
email scanning in the antivirus must be turned off, although that
may not be sufficient. Which antivirus is it?

--
Gary VanderMolen, MS-MVP (Mail)


JMK said:
"An unknown error has occurred. Subject 'my change in email address',
Account: 'Gmail', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B"

Sent one email with same Subject line to multiple addresses, ten when I
attempted to send another email with more multiple addresses II was
unable to
send that and any other email. The problem has remained. Tried
installing
941090 update (several times) and received error message that the
update
didn't apply to this system.

Deleted Store File and restarted operations, but the error remains.

In addition, I always receive the following error message but
previously it
did not prevent email operations including sending email:

"Header download for the '[Gmail]' folder did not complete. Could not
select
'[Gmail]' on the IMAP server. You might try refreshing your folder list
to
synchronize with the IMAP server. Account: 'Gmail', Server:
'imap.gmail.com',
Protocol: IMAP, Server Response: 'Unknown Mailbox: [Gmail] (Failure)',
Port:
993, Secure(SSL): Yes, Error Number: 0x800CCCD2."

Thanks.
 

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