Vista-Windows Mail- Cannot create a second account

  • Thread starter Thread starter Seymour Kugler
  • Start date Start date
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Seymour Kugler

When I try to create a second account in Vista - Windows Mail - the new user
name causes a signon box to appear requesting the username and password. If
I type in the original username nothing happens; however, when I try typing
in the new user name I get the following error:

Account; 'mail.optonline.net', Server; 'mail.optonline.net', Protocol; POP3,
Server Response; '-ERR[AUTH] Authentication failed', Port 110, Secure(SSL);
NO, Server Error; 0x800ccc90, Error Number; 0x800ccc92
 
Seymour Kugler said:
When I try to create a second account in Vista - Windows Mail - the new
user
name causes a signon box to appear requesting the username and password.
If
I type in the original username nothing happens; however, when I try
typing
in the new user name I get the following error:

Account; 'mail.optonline.net', Server; 'mail.optonline.net', Protocol;
POP3,
Server Response; '-ERR[AUTH] Authentication failed', Port 110,
Secure(SSL);
NO, Server Error; 0x800ccc90, Error Number; 0x800ccc92
Click to expand...

Have you tried it both with and without typing the part of your email
address
that starts with @ after the user name? Are you using CAPITAL and lower
case letters in the correct spots in your user name and password? Not all
email servers insist on this, but some do.
 
Seymour Kugler said:
When I try to create a second account in Vista - Windows Mail - the new
user
name causes a signon box to appear requesting the username and password.
If
I type in the original username nothing happens; however, when I try
typing
in the new user name I get the following error:

Account; 'mail.optonline.net', Server; 'mail.optonline.net', Protocol;
POP3,
Server Response; '-ERR[AUTH] Authentication failed', Port 110,
Secure(SSL);
NO, Server Error; 0x800ccc90, Error Number; 0x800ccc92
Click to expand...

For username some want (e-mail address removed) and some just want skugler
 
The answer to my problem was to go back to my ISP and ask them how to create
a user id recognized by them. Once they told me the internet site for
creating user ids, I created one and the problem is solved.
Thanks all for your help!
 
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