Vista Upgrade Failed????

[Guest]

Okay, I've about had it with the new installation/activation method. I've
got a Sony Vaio XL1 (yes, I'm ashamed to admit it, but there it is) which
came with XPMCE. I purchased the Vista Home Premium upgrade for this
machine. First, I was unable to install a "clean" copy of Vista from running
the upgrade within XP. I'd read up on the install process enough to know
that booting into install with an upgrade serial would not work, so I used
the upgrade option.

Three times now I've sat and waited, waited.... only to have the
install/upgrade fail at the "configuring components..." portion (the last
one). A message appears stating that some components could not be configured
and that I must restart to roll back the installation.

Essentially this new and improved installation restriction has translated to
a waste of money on an upgrade that won't install. Further, the legendary
level of bloatware on the oem discs that accompany my system apparently means
I'm stuck with that, since I can't cleanly install my Vista upgrade.

I've read the many articles advising to do a clean install without product
key, then upgrade that install, etc. I'd really prefer to do it the right
way, but apparently this is not going to be successful. Can anyone offer any
suggestions as to how to get this thing installed? I've got two other
machines in-house running Vista and am very familiar with the OS; only the
by-the-book method of installation seems to be preventing my progress. It
seems ludicrous that I might have to purchase a full version just to be able
to use the [blank] OS on this system....

ps- please excuse my frustration; that too will pass...

 

[Rick Rogers]

Hi,

Is the system upgradeable? That is the primary question. If the components
do not have Vista drivers, then it isn't going to work regardless of whether
you upgrade or clean install. The error you are encountering is a warning
that some component, likely a critical one, is either not supported or is
lacking a driver and cannot function. This isn't going to change by doing a
clean install. Check with Sony as to whether this system can be upgraded, do
not rely on just the upgrade advisor.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Tom Stuart]

Hi,

I would like help with my problem if anyone is able. I was installing a
Microsoft update (Vista Business) and the computer crashed. When I
tried to reboot I got the following error message:

File: \windows\system32\ntkrnlpa.exe
Status: 0XC0000098
Info: Windows failed to load because the kernel is missing, or corrupt.

I have tried all of the options on going back to the Vista DVD to repair
the error but nothing helps. It won't automatically repair, I
discovered I have never created a restore point (which with XP I was
sure happened every time a new driver was installed) and reinstalling
took me to the advanced option which was going to install a completely
new installation.

Can someone help me with a fix. I've tried finding the file on the
Vista DVD but have had no luck. By going into DOS from the DVD setup
option I have found the file is still present in the System32 directory.

I've searched the internet for hours (and the Microsoft site) and have
had no luck.

Regards

Tom

 

[Rob]

Hi,

I would like help with my problem if anyone is able. I was installing a
Microsoft update (Vista Business) and the computer crashed. When I tried
to reboot I got the following error message:

File: \windows\system32\ntkrnlpa.exe
Status: 0XC0000098
Info: Windows failed to load because the kernel is missing, or corrupt.

I have tried all of the options on going back to the Vista DVD to repair
the error but nothing helps. It won't automatically repair, I discovered
I have never created a restore point (which with XP I was sure happened
every time a new driver was installed) and reinstalling took me to the
advanced option which was going to install a completely new installation.

Can someone help me with a fix. I've tried finding the file on the Vista
DVD but have had no luck. By going into DOS from the DVD setup option I
have found the file is still present in the System32 directory.

I've searched the internet for hours (and the Microsoft site) and have had
no luck.

Regards

Tom

Try this:

From an elevated command prompt type sfc /scannow (note space between sfc &
/).

Rob

--
Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

Dell Dimension 8300 Desktop
P4 3.0GHz
1GB RAM
Windows Vista Ultimate 32Bit
ATI Radeon 9800 XT
Creative SB Audigy 2

 

[Rob]

Hi,

I would like help with my problem if anyone is able. I was installing a
Microsoft update (Vista Business) and the computer crashed. When I tried
to reboot I got the following error message:

File: \windows\system32\ntkrnlpa.exe
Status: 0XC0000098
Info: Windows failed to load because the kernel is missing, or corrupt.


Regards

Tom

.... or if you just want to verify and repair this file only then type

sfc /scanfile=d:\windows\system32\ntkrnlpa.exe

replace d:\ with whatever the root directory of your vista install is

Rob

P.S. Sorry for sending this to you via email also, hit the wrong button!

--
Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

Dell Dimension 8300 Desktop
P4 3.0GHz
1GB RAM
Windows Vista Ultimate 32Bit
ATI Radeon 9800 XT
Creative SB Audigy 2

 

[Tom Stuart]

Hi,

When I enter the command:
sfc /scanfile=c:\windows\system32\ntkrnlpa.exe

I get:
"Windows Resource Protection could not perform the required operation."

I tried a few of the commands that sfc could perform (like verify) and
all attempts to use SFC resulted in the same response.

Any more suggestions gratefully appreciated.

Regards

Tom

 

[Rob]

Hi,

When I enter the command:
sfc /scanfile=c:\windows\system32\ntkrnlpa.exe

I get:
"Windows Resource Protection could not perform the required operation."

I tried a few of the commands that sfc could perform (like verify) and all
attempts to use SFC resulted in the same response.

Any more suggestions gratefully appreciated.

Regards

Tom

Hi Tom,

You need to do it from an elevated command prompt (sorry thought I'd said
that in original post).

Click Start and type CMD.EXE Right click on the file and choose "run as
administrator". Then retype sfc /scanfile=c:\windows\system32\ntkrnlpa.exe

Rob
--
Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

Dell Dimension 8300 Desktop
P4 3.0GHz
1GB RAM
Windows Vista Ultimate 32Bit
ATI Radeon 9800 XT
Creative SB Audigy 2

 

[Tom Stuart]

Hi Rob,

Actually you did say "from an elevated command prompt". I missed it.

However I have a feeling you are assuming that in some way Vista is
running. I never see a "Start" to click on. The way I get to the DOS
Command prompt is by going into (running by memory here the computer is
elsewhere) "Repair" then clicking on "Advance Options" and then clicking
on DOS. I'm not sure that any "right clicking" will work.

Sorry for the ongoing hassle but grateful for your helping.

Regards

Tom

 

[Tom Stuart]

Hi Rob,

It didn't work. I am working from the repair component of the Vista DVD
setup program. Vista won't start. So I start using the DVD. The DVD
goes through an attempt at automatically correcting the error. In fact
it finds the error (looking at the log) but says it can't fix it. So
then I go to the Advance options and one of those options is to go to
the DOS prompt. That's where I go. I try running your command from
there but with know luck. It just says "Windows Resource Protection
could not perform the required operation."

Part of my frustration is that I have loaded all the update drivers that
took me so long to collect (and Vista would not work properly until I
got them all) and now it seems my only option is to reformat ... and
lose them all.

Is it possible to get the file from somewhere and just copy it into the
system32 subdirectory?

Sigh!

Tom

 

[Rob]

Hi Rob,

It didn't work. I am working from the repair component of the Vista DVD
setup program. Vista won't start. So I start using the DVD. The DVD
goes through an attempt at automatically correcting the error. In fact it
finds the error (looking at the log) but says it can't fix it. So then I
go to the Advance options and one of those options is to go to the DOS
prompt. That's where I go. I try running your command from there but
with know luck. It just says "Windows Resource Protection could not
perform the required operation."

Part of my frustration is that I have loaded all the update drivers that
took me so long to collect (and Vista would not work properly until I got
them all) and now it seems my only option is to reformat ... and lose them
all.

Is it possible to get the file from somewhere and just copy it into the
system32 subdirectory?

Sigh!

Tom

Hi Tom,

Sorry for the confusion there mate. I think then there are two alternatives
either we need to figure a way to bypass the windows resource protection if
vista won't start or you could try extracting the file from a Vista DVD and
as you say copy it directly to the System32 directory. Actually that sounds
like the easiest way to go so try this:

pop in your Vista DVD and from the command prompt type

expand NTKRNLPA.EX_ C:\NTKRNLPA.EXE

The file should then be copied to your C:\ directory and from there you can
copy it (hopefully) to Windows/System32

Rob--
Red meat isn't bad for you....Blue, Green fuzzy meat is bad for you.

Dell Dimension 8300 Desktop
P4 3.0GHz
1GB RAM
Windows Vista Ultimate 32Bit
ATI Radeon 9800 XT
Creative SB Audigy 2

 

[Ritergeek]

I am having the exact same problem Rob reports, however I have not found any
advanced options to get into a command prompt via the Installation disk.

Right now, after maybe a dozen fresh starts, I've managed to bully the
system into allowing Ubuntu to "mount" the "Boot: (C partition containing
system and data files so I managed to snag my data files for safekeeping.

Where can I get a fresh file to insert while I'm here?