Vista Updates 8024D00A

Guest · Jul 1, 2007

Windows Vista Ultimate 32 bit, installed Feb 2007
NON-RC installation disk.
At that time, I had turned off Windows updates automatic feature.
New system
Workgroup, NOT Domain

I tried to manually obtain updates, but received error code 8024D00A

Windows Help suggested that I might have IE set to use a proxy server. I
verified that the computer is not set to use a proxy server.

I also tried as "Administrator". Same error message.

I tried using "Windows Update" as well as manually going to
www.microsoft.com/updates [ which instructed me to use the "Windows Update"
utility.

I am using Vista's firewall.

I hope you can help me.

Sincerely,
WC

My internet connection is established on this, the problem, computer.

Removed contents of Windows\SoftwareDistribution\SelfUpdates ; reboot, no joy.

Turned off UAC; reboot; no joy.

From event viewer:
The content source <csc://{s-1-5-21-2580977253-84073075-1962815911-500}/>
cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The per-user filter pool could not be found. (0x80040dba)

"Details" Tab
+ System

- Provider

[ Name] Microsoft-Windows-Search
[ Guid] {CA4E628D-8567-4896-AB6B-835B221F373F}
[ EventSourceName] Windows Search Service

- EventID 3036

[ Qualifiers] 32768

Version 0

Level 3

Task 3

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-06-28T22:07:55.000Z

EventRecordID 1864

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Ed-PC

Security

- EventData

ExtraInfo Context: Windows Application, SystemIndex Catalog Details: The
per-user filter pool could not be found. (0x80040dba)
URL csc://{s-1-5-21-2580977253-84073075-1962815911-500}/ Removed contents of
Windows\SoftwareDistribution\SelfUpdates ; reboot, no joy.

Turned off UAC; reboot; no joy.

From event viewer:
The content source <csc://{s-1-5-21-2580977253-84073075-1962815911-500}/>
cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The per-user filter pool could not be found. (0x80040dba)

"Details" Tab
+ System

- Provider

[ Name] Microsoft-Windows-Search
[ Guid] {CA4E628D-8567-4896-AB6B-835B221F373F}
[ EventSourceName] Windows Search Service

- EventID 3036

[ Qualifiers] 32768

Version 0

Level 3

Task 3

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-06-28T22:07:55.000Z

EventRecordID 1864

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Ed-PC

Security

- EventData

ExtraInfo Context: Windows Application, SystemIndex Catalog Details: The
per-user filter pool could not be found. (0x80040dba)
URL csc://{s-1-5-21-2580977253-84073075-1962815911-500}/

I do not have any component of Microsoft Office installed. None have ever
been installed on this computer.

The ONLY 3rd party software installed are drivers from ASUS, Adobe Flash
Player, Adobe Reader, ATF Cleaner, Real Player & FireFox 2.

Rick Rogers · Jul 1, 2007

Hi,

Click start and type Windowsupdate.log and hit <enter> to open the log.
Copy/paste the content from the bottom (end) of the log from the most recent
visit into a response.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Wiley C said:
Windows Vista Ultimate 32 bit, installed Feb 2007
NON-RC installation disk.
At that time, I had turned off Windows updates automatic feature.
New system
Workgroup, NOT Domain

I tried to manually obtain updates, but received error code 8024D00A

Windows Help suggested that I might have IE set to use a proxy server. I
verified that the computer is not set to use a proxy server.

I also tried as "Administrator". Same error message.

I tried using "Windows Update" as well as manually going to
www.microsoft.com/updates [ which instructed me to use the "Windows
Update"
utility.

I am using Vista's firewall.

I hope you can help me.

Sincerely,
WC

My internet connection is established on this, the problem, computer.

Removed contents of Windows\SoftwareDistribution\SelfUpdates ; reboot, no
joy.

Turned off UAC; reboot; no joy.

From event viewer:
The content source <csc://{s-1-5-21-2580977253-84073075-1962815911-500}/>
cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The per-user filter pool could not be found. (0x80040dba)

"Details" Tab
+ System

- Provider

[ Name] Microsoft-Windows-Search
[ Guid] {CA4E628D-8567-4896-AB6B-835B221F373F}
[ EventSourceName] Windows Search Service

- EventID 3036

[ Qualifiers] 32768

Version 0

Level 3

Task 3

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-06-28T22:07:55.000Z

EventRecordID 1864

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Ed-PC

Security

- EventData

ExtraInfo Context: Windows Application, SystemIndex Catalog Details: The
per-user filter pool could not be found. (0x80040dba)
URL csc://{s-1-5-21-2580977253-84073075-1962815911-500}/ Removed contents
of
Windows\SoftwareDistribution\SelfUpdates ; reboot, no joy.

Turned off UAC; reboot; no joy.

From event viewer:
The content source <csc://{s-1-5-21-2580977253-84073075-1962815911-500}/>
cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The per-user filter pool could not be found. (0x80040dba)

"Details" Tab
+ System

- Provider

[ Name] Microsoft-Windows-Search
[ Guid] {CA4E628D-8567-4896-AB6B-835B221F373F}
[ EventSourceName] Windows Search Service

- EventID 3036

[ Qualifiers] 32768

Version 0

Level 3

Task 3

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-06-28T22:07:55.000Z

EventRecordID 1864

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Ed-PC

Security

- EventData

ExtraInfo Context: Windows Application, SystemIndex Catalog Details: The
per-user filter pool could not be found. (0x80040dba)
URL csc://{s-1-5-21-2580977253-84073075-1962815911-500}/

I do not have any component of Microsoft Office installed. None have ever
been installed on this computer.

The ONLY 3rd party software installed are drivers from ASUS, Adobe Flash
Player, Adobe Reader, ATF Cleaner, Real Player & FireFox 2.

Guest · Jul 2, 2007

RR:
Thanks.

I think I am hosed. I received Windows Ultimate 32 bit from Microsoft when
I attended the official Microsoft Launch Party, Jan 2007.

I am not the only person with this problem.
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=518846&SiteID=17

It is unclear to me as to what you mean by the bottom. Do you mean only the
last line?

Let me know if you need more from the end / bottom.

2007-07-01 11:07:31:763 1096 f20 AU ########### AU: Uninitializing
Automatic Updates ###########
2007-07-01 11:07:32:154 1096 f20 Service *********
2007-07-01 11:07:32:154 1096 f20 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2007-07-01 11:07:32:154 1096 f20 Service *************
2007-07-01 21:35:27:743 1096 cf0 Misc =========== Logging initialized
(build: 6.0.5840.16384, tz: -0700) ===========
2007-07-01 21:35:27:743 1096 cf0 Misc = Process:
C:\Windows\system32\svchost.exe
2007-07-01 21:35:27:743 1096 cf0 Misc = Module:
c:\windows\system32\wuaueng.dll
2007-07-01 21:35:27:743 1096 cf0 Service *************
2007-07-01 21:35:27:743 1096 cf0 Service ** START ** Service: Service startup
2007-07-01 21:35:27:743 1096 cf0 Service *********
2007-07-01 21:35:27:743 1096 cf0 Agent * WU client version 6.0.5840.16384
2007-07-01 21:35:27:743 1096 cf0 Agent * Base directory:
C:\Windows\SoftwareDistribution
2007-07-01 21:35:27:743 1096 cf0 Agent * Access type: No proxy
2007-07-01 21:35:27:743 1096 cf0 Agent * Network state: Connected
2007-07-01 21:35:27:743 1096 cf0 Setup WARNING: SelfUpdate is in an error
state
2007-07-01 21:35:27:837 1096 e20 Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-07-01 21:35:27:837 1096 e20 Agent *********** Agent: Initializing
global settings cache ***********
2007-07-01 21:35:27:837 1096 e20 Agent * WSUS server: <NULL>
2007-07-01 21:35:27:837 1096 e20 Agent * WSUS status server: <NULL>
2007-07-01 21:35:27:837 1096 e20 Agent * Target group: (Unassigned
Computers)
2007-07-01 21:35:27:837 1096 e20 Agent * Windows Update access disabled: No
2007-07-01 21:35:27:837 1096 e20 DnldMgr Download manager restoring 0
downloads
2007-07-01 21:35:27:837 1096 cf0 Report *********** Report: Initializing
static reporting data ***********
2007-07-01 21:35:27:837 1096 cf0 Report * OS Version = 6.0.5840.0.0.65792
2007-07-01 21:35:27:837 1096 cf0 Report * OS Product Type = 0x00000001
2007-07-01 21:35:27:837 1096 e20 AU ########### AU: Initializing Automatic
Updates ###########
2007-07-01 21:35:27:837 1096 e20 AU AU setting next detection timeout to
2007-07-02 04:35:27
2007-07-01 21:35:27:837 1096 e20 AU # Approval type: Scheduled (User
preference)
2007-07-01 21:35:27:837 1096 e20 AU # Scheduled install day/time: Every
day at 11:00
2007-07-01 21:35:27:837 1096 e20 AU # Auto-install minor updates: Yes
(User preference)
2007-07-01 21:35:27:837 1096 e20 AU Setting AU scheduled install time to
2007-07-02 18:00:00
2007-07-01 21:35:27:837 1096 e20 AU AU finished delayed initialization
2007-07-01 21:35:27:978 1096 cf0 Report * Computer Brand = System
manufacturer
2007-07-01 21:35:27:978 1096 cf0 Report * Computer Model = System Product
Name
2007-07-01 21:35:27:978 1096 cf0 Report * Bios Revision = ASUS M2N-E ACPI
BIOS Revision 0305
2007-07-01 21:35:27:978 1096 cf0 Report * Bios Name = Phoenix - AwardBIOS
v6.00PG
2007-07-01 21:35:27:978 1096 cf0 Report * Bios Release Date =
2006-08-21T00:00:00
2007-07-01 21:35:27:978 1096 cf0 Report * Locale ID = 1033
2007-07-01 21:35:27:978 1096 cf0 AU #############
2007-07-01 21:35:27:978 1096 cf0 AU ## START ## AU: Search for updates
2007-07-01 21:35:27:978 1096 cf0 AU #########
2007-07-01 21:35:28:040 1096 cf0 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {06120030-C577-4C05-B6D9-C7C5BEDAD747}]
2007-07-01 21:35:28:040 1096 d80 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2007-07-01 21:35:28:040 1096 d80 Agent *************
2007-07-01 21:35:28:040 1096 d80 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-01 21:35:28:040 1096 d80 Agent *********
2007-07-01 21:35:28:040 1096 d80 Setup Checking for agent SelfUpdate
2007-07-01 21:35:28:040 1096 d80 Setup Client version: Core: 6.0.5840.16384
Aux: 6.0.5840.16384
2007-07-01 21:35:29:696 1096 a0c AU Triggering AU detection through
DetectNow API
2007-07-01 21:35:29:696 1096 a0c AU Piggybacking on an AU detection already
in progress
2007-07-01 21:35:38:009 1096 d80 Setup FATAL: Error: Unsupported System
Configuration for Selfupdate and Detection
2007-07-01 21:35:38:009 1096 d80 Setup WARNING: SelfUpdate check failed to
download package information, error = 0x8024D00A
2007-07-01 21:35:38:009 1096 d80 Setup FATAL: SelfUpdate check failed, err =
0x8024D00A
2007-07-01 21:35:38:009 1096 d80 Agent * WARNING: Skipping scan,
self-update check returned 0x8024D00A
2007-07-01 21:35:38:009 1096 d80 Agent * WARNING: Exit code = 0x8024D00A
2007-07-01 21:35:38:009 1096 d80 Agent *********
2007-07-01 21:35:38:009 1096 d80 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-01 21:35:38:009 1096 d80 Agent *************
2007-07-01 21:35:38:009 1096 d80 Agent WARNING: WU client failed Searching
for update with error 0x8024d00a
2007-07-01 21:35:38:009 1096 dc0 AU >>## RESUMED ## AU: Search for updates
[CallId = {06120030-C577-4C05-B6D9-C7C5BEDAD747}]
2007-07-01 21:35:38:009 1096 dc0 AU # WARNING: Search callback failed,
result = 0x8024D00A
2007-07-01 21:35:38:009 1096 dc0 AU # WARNING: Failed to find updates with
error code 8024D00A
2007-07-01 21:35:38:009 1096 dc0 AU #########
2007-07-01 21:35:38:009 1096 dc0 AU ## END ## AU: Search for updates
[CallId = {06120030-C577-4C05-B6D9-C7C5BEDAD747}]
2007-07-01 21:35:38:009 1096 dc0 AU #############
2007-07-01 21:35:38:009 1096 dc0 AU AU setting next detection timeout to
2007-07-02 09:35:38
2007-07-01 21:35:38:009 1096 dc0 AU Setting AU scheduled install time to
2007-07-02 18:00:00
2007-07-01 21:35:43:009 1096 d80 Report REPORT EVENT:
{9923CAF8-11F9-4B27-9851-65299F188957} 2007-07-01
21:35:38:009-0700 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 8024d00a SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8024d00a.

Time for me to call Microsoft.

WC

Guest · Jul 2, 2007

I referenced the incorrect site.
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1793789&SiteID=17

WC

Rick Rogers said:
Hi,

Click start and type Windowsupdate.log and hit <enter> to open the log.
Copy/paste the content from the bottom (end) of the log from the most recent
visit into a response.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Wiley C said:

Windows Vista Ultimate 32 bit, installed Feb 2007
NON-RC installation disk.
At that time, I had turned off Windows updates automatic feature.
New system
Workgroup, NOT Domain

I tried to manually obtain updates, but received error code 8024D00A

Windows Help suggested that I might have IE set to use a proxy server. I
verified that the computer is not set to use a proxy server.

I also tried as "Administrator". Same error message.

I tried using "Windows Update" as well as manually going to
www.microsoft.com/updates [ which instructed me to use the "Windows
Update"
utility.

I am using Vista's firewall.

I hope you can help me.

Sincerely,
WC

My internet connection is established on this, the problem, computer.

Removed contents of Windows\SoftwareDistribution\SelfUpdates ; reboot, no
joy.

Turned off UAC; reboot; no joy.

From event viewer:
The content source <csc://{s-1-5-21-2580977253-84073075-1962815911-500}/>
cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The per-user filter pool could not be found. (0x80040dba)

"Details" Tab
+ System

- Provider

[ Name] Microsoft-Windows-Search
[ Guid] {CA4E628D-8567-4896-AB6B-835B221F373F}
[ EventSourceName] Windows Search Service

- EventID 3036

[ Qualifiers] 32768

Version 0

Level 3

Task 3

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-06-28T22:07:55.000Z

EventRecordID 1864

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Ed-PC

Security

- EventData

ExtraInfo Context: Windows Application, SystemIndex Catalog Details: The
per-user filter pool could not be found. (0x80040dba)
URL csc://{s-1-5-21-2580977253-84073075-1962815911-500}/ Removed contents
of
Windows\SoftwareDistribution\SelfUpdates ; reboot, no joy.

Turned off UAC; reboot; no joy.

From event viewer:
The content source <csc://{s-1-5-21-2580977253-84073075-1962815911-500}/>
cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The per-user filter pool could not be found. (0x80040dba)

"Details" Tab
+ System

- Provider

[ Name] Microsoft-Windows-Search
[ Guid] {CA4E628D-8567-4896-AB6B-835B221F373F}
[ EventSourceName] Windows Search Service

- EventID 3036

[ Qualifiers] 32768

Version 0

Level 3

Task 3

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-06-28T22:07:55.000Z

EventRecordID 1864

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel Application

Computer Ed-PC

Security

- EventData

ExtraInfo Context: Windows Application, SystemIndex Catalog Details: The
per-user filter pool could not be found. (0x80040dba)
URL csc://{s-1-5-21-2580977253-84073075-1962815911-500}/

I do not have any component of Microsoft Office installed. None have ever
been installed on this computer.

The ONLY 3rd party software installed are drivers from ASUS, Adobe Flash
Player, Adobe Reader, ATF Cleaner, Real Player & FireFox 2.

Click to expand...

Rick Rogers · Jul 2, 2007

Hi Wiley,

The answer is in this line:

Client version: Core: 6.0.5840.16384

Which indicates this a beta version, as I think you now suspect. The beta
versions are no longer supported, you'll need to purchase a final product.
The beta builds generally installed Vista Ultimate, and you *can* use the
upgrade version to get to the final release. Any other version will require
a full version and a clean install.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Wiley C said:
RR:
Thanks.

I think I am hosed. I received Windows Ultimate 32 bit from Microsoft
when
I attended the official Microsoft Launch Party, Jan 2007.

I am not the only person with this problem.
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=518846&SiteID=17

It is unclear to me as to what you mean by the bottom. Do you mean only
the
last line?

Let me know if you need more from the end / bottom.

2007-07-01 11:07:31:763 1096 f20 AU ########### AU: Uninitializing
Automatic Updates ###########
2007-07-01 11:07:32:154 1096 f20 Service *********
2007-07-01 11:07:32:154 1096 f20 Service ** END ** Service: Service
exit
[Exit code = 0x240001]
2007-07-01 11:07:32:154 1096 f20 Service *************
2007-07-01 21:35:27:743 1096 cf0 Misc =========== Logging initialized
(build: 6.0.5840.16384, tz: -0700) ===========
2007-07-01 21:35:27:743 1096 cf0 Misc = Process:
C:\Windows\system32\svchost.exe
2007-07-01 21:35:27:743 1096 cf0 Misc = Module:
c:\windows\system32\wuaueng.dll
2007-07-01 21:35:27:743 1096 cf0 Service *************
2007-07-01 21:35:27:743 1096 cf0 Service ** START ** Service: Service
startup
2007-07-01 21:35:27:743 1096 cf0 Service *********
2007-07-01 21:35:27:743 1096 cf0 Agent * WU client version
6.0.5840.16384
2007-07-01 21:35:27:743 1096 cf0 Agent * Base directory:
C:\Windows\SoftwareDistribution
2007-07-01 21:35:27:743 1096 cf0 Agent * Access type: No proxy
2007-07-01 21:35:27:743 1096 cf0 Agent * Network state: Connected
2007-07-01 21:35:27:743 1096 cf0 Setup WARNING: SelfUpdate is in an error
state
2007-07-01 21:35:27:837 1096 e20 Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-07-01 21:35:27:837 1096 e20 Agent *********** Agent: Initializing
global settings cache ***********
2007-07-01 21:35:27:837 1096 e20 Agent * WSUS server: <NULL>
2007-07-01 21:35:27:837 1096 e20 Agent * WSUS status server: <NULL>
2007-07-01 21:35:27:837 1096 e20 Agent * Target group: (Unassigned
Computers)
2007-07-01 21:35:27:837 1096 e20 Agent * Windows Update access disabled:
No
2007-07-01 21:35:27:837 1096 e20 DnldMgr Download manager restoring 0
downloads
2007-07-01 21:35:27:837 1096 cf0 Report *********** Report: Initializing
static reporting data ***********
2007-07-01 21:35:27:837 1096 cf0 Report * OS Version =
6.0.5840.0.0.65792
2007-07-01 21:35:27:837 1096 cf0 Report * OS Product Type = 0x00000001
2007-07-01 21:35:27:837 1096 e20 AU ########### AU: Initializing
Automatic
Updates ###########
2007-07-01 21:35:27:837 1096 e20 AU AU setting next detection timeout to
2007-07-02 04:35:27
2007-07-01 21:35:27:837 1096 e20 AU # Approval type: Scheduled (User
preference)
2007-07-01 21:35:27:837 1096 e20 AU # Scheduled install day/time: Every
day at 11:00
2007-07-01 21:35:27:837 1096 e20 AU # Auto-install minor updates: Yes
(User preference)
2007-07-01 21:35:27:837 1096 e20 AU Setting AU scheduled install time to
2007-07-02 18:00:00
2007-07-01 21:35:27:837 1096 e20 AU AU finished delayed initialization
2007-07-01 21:35:27:978 1096 cf0 Report * Computer Brand = System
manufacturer
2007-07-01 21:35:27:978 1096 cf0 Report * Computer Model = System
Product
Name
2007-07-01 21:35:27:978 1096 cf0 Report * Bios Revision = ASUS M2N-E
ACPI
BIOS Revision 0305
2007-07-01 21:35:27:978 1096 cf0 Report * Bios Name = Phoenix -
AwardBIOS
v6.00PG
2007-07-01 21:35:27:978 1096 cf0 Report * Bios Release Date =
2006-08-21T00:00:00
2007-07-01 21:35:27:978 1096 cf0 Report * Locale ID = 1033
2007-07-01 21:35:27:978 1096 cf0 AU #############
2007-07-01 21:35:27:978 1096 cf0 AU ## START ## AU: Search for updates
2007-07-01 21:35:27:978 1096 cf0 AU #########
2007-07-01 21:35:28:040 1096 cf0 AU <<## SUBMITTED ## AU: Search for
updates
[CallId = {06120030-C577-4C05-B6D9-C7C5BEDAD747}]
2007-07-01 21:35:28:040 1096 d80 Report WARNING: Reporter failed to upload
events with hr = 8024000c.
2007-07-01 21:35:28:040 1096 d80 Agent *************
2007-07-01 21:35:28:040 1096 d80 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-01 21:35:28:040 1096 d80 Agent *********
2007-07-01 21:35:28:040 1096 d80 Setup Checking for agent SelfUpdate
2007-07-01 21:35:28:040 1096 d80 Setup Client version: Core:
6.0.5840.16384
Aux: 6.0.5840.16384
2007-07-01 21:35:29:696 1096 a0c AU Triggering AU detection through
DetectNow API
2007-07-01 21:35:29:696 1096 a0c AU Piggybacking on an AU detection
already
in progress
2007-07-01 21:35:38:009 1096 d80 Setup FATAL: Error: Unsupported System
Configuration for Selfupdate and Detection
2007-07-01 21:35:38:009 1096 d80 Setup WARNING: SelfUpdate check failed to
download package information, error = 0x8024D00A
2007-07-01 21:35:38:009 1096 d80 Setup FATAL: SelfUpdate check failed, err
=
0x8024D00A
2007-07-01 21:35:38:009 1096 d80 Agent * WARNING: Skipping scan,
self-update check returned 0x8024D00A
2007-07-01 21:35:38:009 1096 d80 Agent * WARNING: Exit code = 0x8024D00A
2007-07-01 21:35:38:009 1096 d80 Agent *********
2007-07-01 21:35:38:009 1096 d80 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-07-01 21:35:38:009 1096 d80 Agent *************
2007-07-01 21:35:38:009 1096 d80 Agent WARNING: WU client failed Searching
for update with error 0x8024d00a
2007-07-01 21:35:38:009 1096 dc0 AU >>## RESUMED ## AU: Search for
updates
[CallId = {06120030-C577-4C05-B6D9-C7C5BEDAD747}]
2007-07-01 21:35:38:009 1096 dc0 AU # WARNING: Search callback failed,
result = 0x8024D00A
2007-07-01 21:35:38:009 1096 dc0 AU # WARNING: Failed to find updates
with
error code 8024D00A
2007-07-01 21:35:38:009 1096 dc0 AU #########
2007-07-01 21:35:38:009 1096 dc0 AU ## END ## AU: Search for updates
[CallId = {06120030-C577-4C05-B6D9-C7C5BEDAD747}]
2007-07-01 21:35:38:009 1096 dc0 AU #############
2007-07-01 21:35:38:009 1096 dc0 AU AU setting next detection timeout to
2007-07-02 09:35:38
2007-07-01 21:35:38:009 1096 dc0 AU Setting AU scheduled install time to
2007-07-02 18:00:00
2007-07-01 21:35:43:009 1096 d80 Report REPORT EVENT:
{9923CAF8-11F9-4B27-9851-65299F188957} 2007-07-01
21:35:38:009-0700 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1
8024d00a SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error
0x8024d00a.

Time for me to call Microsoft.

WC

Rick Rogers said:

Hi,

Click start and type Windowsupdate.log and hit <enter> to open the log.
Copy/paste the content from the bottom (end) of the log from the most
recent
visit into a response.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Click to expand...

MICHAEL · Jul 2, 2007

* Rick Rogers:

Hi Wiley,

The answer is in this line:

Client version: Core: 6.0.5840.16384

Which indicates this a beta version, as I think you now suspect. The beta
versions are no longer supported, you'll need to purchase a final product.
The beta builds generally installed Vista Ultimate, and you *can* use the
upgrade version to get to the final release. Any other version will require
a full version and a clean install.

Rick, he can buy/use *any* upgrade version of Vista. But, if the beta version
he has installed is Ultimate, he must purchase the Ultimate Upgrade in
order to do an in-place-upgrade. Otherwise, he will have to do a clean install.

http://windowsvistablog.com/blogs/w...s-vista-beta-2-rc1-and-rc2-set-to-expire.aspx
http://www.microsoft.com/windows/products/windowsvista/preview.mspx

-Michael

...winston · Jul 3, 2007

Wiley,
To add..your version is a pre-RTM version that was issued in November, post beta, post RC1, and post RC2.

Windows Updates were first shut off, then Windows Defender Updates. The latter occurred about the second week of June. The difference between the beta, RC1 and RC2 versions and your pre-RTM version is the limited use which applies to the beta, RC1 and RC2 does not apply to yours. Your version does not expire but it will not update Windows or Defender, nor can any manual downloaded updates be installed(they perform version checking too).

Your version which is Vista Ultimate, qualifies only for the Vista Ultimate Upgrade version if you decide to upgrade to the RTM version. You can not use other upgrade versions.

And please do keep in mind...yours was free, no expiration but no guarantee of functionality with the services that are currently unavailable.

..winston

: RR:
: Thanks.
:
: I think I am hosed. I received Windows Ultimate 32 bit from Microsoft when
: I attended the official Microsoft Launch Party, Jan 2007.

:: 2007-07-01 21:35:28:040 1096 d80 Setup Client version: Core: 6.0.5840.16384
: Aux: 6.0.5840.16384

Guest · Jul 3, 2007

I called Microsoft & spoke with a front line tech & his supervisor. Both told
me that the version of Vista that I had installed is a trial version.

I called Microsoft pre-sales to learn about upgrading Vista Business to
Vista Ultimate. The sales rep said he thought that Microsoft had given each
Vista Launch party attendee a fully operable version of Vista Ultimate.

I had received, at a Microsoft sponsored Vista launch party, Jan 2007,
instructions as to how to a fully working, non trial version of Vista
Ultimate 32 bit. Instructions were given, at the launch, to use a special
Product Key, given to attendees. No mention was made that the result would be
anything other than a full, real Windows Vista OS. Now, I have read the fine
print on the back of the disk jacket. It states: "This copy of Windows Vista
is a pre-release version intended to be used as a preview of Windows Vista
software. .. . ."

The saga continues, but I suspect that I will have to purchase an update
disk or upgrade key.

At Microsoft's forums, at least 2 users have started threads within the past
week, describing the situation that I have described in this thread.

...winston · Jul 3, 2007

See my post..it explains what works and what doesn't work.
Only one option is available as a route for an upgrade - Vista Ultimate upgrade
- an Ultimate Upgrade disk will perform a clean install once it finds Pre-RTM 5840.16384 wiping the prior o/s, including all files, settings, programs.

On the other hand any full retail version can be used to perform a clean install after wiping the drive of the existing Vista.

I don't believe you can purchase only the upgrade key, since you need media and can't upgrade Ultimate to Ultimate.
...winston

:I called Microsoft & spoke with a front line tech & his supervisor. Both told
: me that the version of Vista that I had installed is a trial version.
:
: I called Microsoft pre-sales to learn about upgrading Vista Business to
: Vista Ultimate. The sales rep said he thought that Microsoft had given each
: Vista Launch party attendee a fully operable version of Vista Ultimate.
:
: I had received, at a Microsoft sponsored Vista launch party, Jan 2007,
: instructions as to how to a fully working, non trial version of Vista
: Ultimate 32 bit. Instructions were given, at the launch, to use a special
: Product Key, given to attendees. No mention was made that the result would be
: anything other than a full, real Windows Vista OS. Now, I have read the fine
: print on the back of the disk jacket. It states: "This copy of Windows Vista
: is a pre-release version intended to be used as a preview of Windows Vista
: software. .. . ."
:
: The saga continues, but I suspect that I will have to purchase an update
: disk or upgrade key.
:
: At Microsoft's forums, at least 2 users have started threads within the past
: week, describing the situation that I have described in this thread.
:

Guest · Jul 3, 2007

W:
I read your post, which added nothing to my knowledge base.

You are incorrect about upgrading from Business to Ultimate. $139 from
Micro$oft.

http://www.microsoft.com/windows/pr...orupgrade/windowsanytimeupgrade/overview.mspx

WC

Rick Rogers · Jul 3, 2007

Hi Wiley,

You'll need a copy of the release version to get the release version of the
system file set, you can't get that from the prerelease disk.

With the trial versions expiring, this problem has been cropping up on
several boards.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Guest · Jul 3, 2007

RR:
Thanks for your help.

Yes, I have noticed that this problem's appearance has increased.

I consider this issue closed, unreolved.

WC

...winston · Jul 4, 2007

Read again... nothing was said about upgrading from Business.

You have pre-RTM 5840.16384 from the Launch Event ...it is Ultimate not Business.
You need the media - an Ultimate upgrade or a full retail version to wipe the existing and clean install any other version.

'Anytime upgrade'(your link) does not provide an Ultimate PreRtm to Utlimate RTM.

This is what applies.
http://www.microsoft.com/windows/products/windowsvista/preview.mspx

...winston

:W:
: I read your post, which added nothing to my knowledge base.
:
: You are incorrect about upgrading from Business to Ultimate. $139 from
: Micro$oft.
:
:
: http://www.microsoft.com/windows/pr...orupgrade/windowsanytimeupgrade/overview.mspx
:
: WC
:
:
: "...winston" wrote:
:
: > See my post..it explains what works and what doesn't work.
: > Only one option is available as a route for an upgrade - Vista Ultimate upgrade
: > - an Ultimate Upgrade disk will perform a clean install once it finds Pre-RTM 5840.16384 wiping the prior o/s, including all files, settings, programs.
: >
: > On the other hand any full retail version can be used to perform a clean install after wiping the drive of the existing Vista.
: >
: > I don't believe you can purchase only the upgrade key, since you need media and can't upgrade Ultimate to Ultimate.
: > ...winston
: >
: >
: > :I called Microsoft & spoke with a front line tech & his supervisor. Both told
: > : me that the version of Vista that I had installed is a trial version.
: > :
: > : I called Microsoft pre-sales to learn about upgrading Vista Business to
: > : Vista Ultimate. The sales rep said he thought that Microsoft had given each
: > : Vista Launch party attendee a fully operable version of Vista Ultimate.
: > :
: > : I had received, at a Microsoft sponsored Vista launch party, Jan 2007,
: > : instructions as to how to a fully working, non trial version of Vista
: > : Ultimate 32 bit. Instructions were given, at the launch, to use a special
: > : Product Key, given to attendees. No mention was made that the result would be
: > : anything other than a full, real Windows Vista OS. Now, I have read the fine
: > : print on the back of the disk jacket. It states: "This copy of Windows Vista
: > : is a pre-release version intended to be used as a preview of Windows Vista
: > : software. .. . ."
: > :
: > : The saga continues, but I suspect that I will have to purchase an update
: > : disk or upgrade key.
: > :
: > : At Microsoft's forums, at least 2 users have started threads within the past
: > : week, describing the situation that I have described in this thread.
: > :
: >

Guest · Jul 4, 2007

I'm sure that this is appearing in a lot of places. Primarily because no one
at these events or anywhere else told us what they were exactly and what
would happen to them later. It was billed to be a "free evaluation" copy.
No one mentioned that we would not be able to keep them up to date. Of
course, no one should have expected that they would be able to use this
forever as a production system but they could have told us in advance that
this would happen rather than have us waste out time trying to figure it out
once it did happen.

Vista Updates 8024D00A

Guest

Rick Rogers

Guest

Guest

Rick Rogers

MICHAEL

...winston

Guest

...winston

Guest

Rick Rogers

Guest

...winston

Guest