Vista Ultimate Won't Sleep or Hibernate

[Curtis]

I have Vista and it doesn't sleep. I tell it to sleep and the screen will
turn black and the computer is unresponsive. The computer still stays On,
it doesn't go into sleep mode.

Also, If I try to hibernate this it does the same thing. Screen goes black
and it just sits there doing nothing. It acts like it wrote the memory to
the hard-disk, because the disk churns and then goes idle. But it still
stays on. Its like it forgot to turn it off. Anybody know how to fix this
or at least figure out what program and/or driver is causing this issue? Is
there a specific place in the Event Viewer that I can look at?

 

[S Wayne]

I have Vista and it doesn't sleep. I tell it to sleep and the screen
will turn black and the computer is unresponsive. The computer still
stays On, it doesn't go into sleep mode.

Also, If I try to hibernate this it does the same thing. Screen goes
black and it just sits there doing nothing. It acts like it wrote the
memory to the hard-disk, because the disk churns and then goes idle.
But it still stays on. Its like it forgot to turn it off. Anybody know
how to fix this or at least figure out what program and/or driver is
causing this issue? Is there a specific place in the Event Viewer that
I can look at?

I have the same problem, and I still haven't found a fix. The sad thing is
that my new computer went into Stand-by perfectly under XP, powered down
completely and was back awake in 3 seconds when I hit the power button.
With Vista it sometimes doesn't go to sleep, sometimes it goes into
hibernate and then will not wake back up. Sometimes it DOES go into
hibernate, and does come back up.

Microsoft has really screwed up the sleep process for most people. I
wish they would just put back the old hibernate/standby modes of XP.

 

[Tim Yerks]

I too suffer from this, and I found that Microsoft has a hot fix for this:
http://support.microsoft.com/kb/929734/en-us

Now my question is.. can I get this hotfix without paying $59 by calling
their support desk? According to the link above, you need to contact a
support service rep.. the only way I see to do that is to pay $59. I am not
at all happy with Bill today.

 

[Joe Grover]

You do not have to pay for a support incident in order to obtain a hotfix.
When you contact their support department inform them that you are calling
for a hotfix for the issue described in Knowledge Base article 929734.
They'll issue an email to you with a password and a download link. Download
the file, use the password to extract the fix and install it.

 

[MICHAEL]

* graydesign:

I had the same problem. I tried disabling the mouse as a wake-up device
and disconnected my external hard drive and neither made a difference.
Finally, I unplugged my wireless router and Vista then hibernated and
woke with no problem. It's a hassle to have to unplug the router
whenever I'm leaving, but at least I discovered what was causing the
problem.

Have you checked the Power Management tab for your
network card?


-Michael