Vista SP1 update problems (with screenshots)

[pro-testor]

Ok here is what happened...

On a vaio Sony lapotop I checked for sp1 via windows update and there
was none, so I went to the sony support site and looked under the
updates for the particular laptop and it had a "prerequisite" download
for sp1.
So I thought ok once I install that everything will be ok and I will see
SP1 on windows update, however I installed it and then got errors on
windows update>>>>

see errors: http://img209.imageshack.us/img209/4526/clipboard02dk9.jpg

when I press get help I get this

http://img219.imageshack.us/img219/4626/clipboard03qs9.jpg

This is a pile of dung.. what credentials.. I am soley connected to my
dsl modem, and I am administrator, and windows update was working before
I did the update! So why was it broken now?

I then tried to do a system restore to the time before the update but
the system restore kept failing! I tried 3 different dates...
The update created a restore point before it was installed but it was
not working!!! whats the point then?

so now I cant update and I cant do a system restore...

WTF?????????

Please help!

 

[PaulB]

I kept getting that message and I had to temporarily disable my firewall to
get updates to work.

 

[KingGuardian]

Ok here is what happened...

On a vaio Sony lapotop I checked for sp1 via windows update and there was
none, so I went to the sony support site and looked under the updates for
the particular laptop and it had a "prerequisite" download for sp1.
So I thought ok once I install that everything will be ok and I will see
SP1 on windows update, however I installed it and then got errors on
windows update>>>>

see errors: http://img209.imageshack.us/img209/4526/clipboard02dk9.jpg

when I press get help I get this

http://img219.imageshack.us/img219/4626/clipboard03qs9.jpg

This is a pile of dung.. what credentials.. I am soley connected to my dsl
modem, and I am administrator, and windows update was working before I did
the update! So why was it broken now?

I then tried to do a system restore to the time before the update but the
system restore kept failing! I tried 3 different dates...
The update created a restore point before it was installed but it was not
working!!! whats the point then?

so now I cant update and I cant do a system restore...

Just a quick thought......try turning off any virus, firewall, spyware
software, etc and try again.

 

[Mick Murphy]

If using Norton, disable it before doing a System Restore.
Also, do it in Safe Mode

 

[PA Bear [MS MVP]]

There may be valid reasons that SP1 isn't offered (yet) by Windows Update.

Windows Vista Service Pack 1 [may not be] available for installation from
Windows Update and is not offered by Automatic Updates:
http://support.microsoft.com/kb/948343

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921
• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921
• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921
• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921
• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1

How to obtain the latest Windows Vista service pack
http://support.microsoft.com/kb/935791

Windows Vista Service Pack 1 - Things to Know Before You Download:
http://technet.microsoft.com/en-us/windowsvista/bb968859.aspx

Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx