vista/souncard/dramas/pleasehelp!!!

[Guest]

I recentl installed vista onto my pc and now there is no sound. It worked
before without any problems. There are no error messages or anything like
that. Also how do i find out the details of my soundcard to get relevant
updates as when i try to acess the info thruogh device manager it will only
tell me the producer is microsoft. I have no clue what i'm doing please help!

 

[PvdG42]

I recentl installed vista onto my pc and now there is no sound. It worked
before without any problems. There are no error messages or anything
like
that. Also how do i find out the details of my soundcard to get relevant
updates as when i try to acess the info thruogh device manager it will
only
tell me the producer is microsoft. I have no clue what i'm doing please
help!

Do you know if you have a discrete sound card or are you using the sound
that came on your motherboard?
A starting place for information on your computer's sound system is Device
Manager:

Start->Right-Click on Computer in the menu, then select Properties.
Click on Device Manager (list upper left of dialog), then follow the prompts
to allow it to display.
From the list, click the + sign nest to "Sound, Video and Game Controllers"
and tell us what it says.

For more detailed information, download and run Belarc Advisor:

http://www.belarc.com/free_download.html

 

[Ronnie Vernon MVP]

Bex

Go to Start and type msinfo in the Search Box. In the results, click on
System Information.

In the system information window, expand the Components section and click
on Sound Device. This will show the name of the sound card and the
manufacturer.

Search for that manufacturers website on the internet and get the latest
Vista compatible drivers.

 

[Guest]

I think that it's the one that came with the mother board but can't be sure
as we bought it from someone else. In device manager it says that the
manufacturer of the high definition audio device (is this the same thing_i
totally have no clue) is microsoft. On belarc it comes up with no info at
all for it but does tell me that the main circuit board is by ASUSTek if
that's of any help?

 

[PvdG42]

I think that it's the one that came with the mother board but can't be sure
as we bought it from someone else. In device manager it says that the
manufacturer of the high definition audio device (is this the same thing_i
totally have no clue) is microsoft. On belarc it comes up with no info at
all for it but does tell me that the main circuit board is by ASUSTek if
that's of any help?

There's more there than just AsusTek. Please copy all information under the
Main Circuit Board heading and paste it into your reply to this. What does
it say under the Multimedia heading? Copy and paste that as well.

From the motherboard model and/or the multimedia information, we should be
able to determine what chipset your sound device is using and if there is a
Vista driver available.

BTW, how old is the PC and who made it?

 

[Guest]

The computer is a year old i'm not sure who made it but i'm on the trail.
They guy who got it for us got his supplier to custom build it. Sorry, i
know this probably doesn't help at all. Here's the info you asked for:



Operating System System Model
Windows Vista Home Premium (build 6000) No details available
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC.
P5VDC-X Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0303 05/17/2006
Drives Memory Modules c,d
400.09 Gigabytes Usable Hard Drive Capacity
317.32 Gigabytes Hard Drive Free Space

TSSTcorp CD/DVDW SH-S182D ATA Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 3200 USB Device [Hard drive] (320.07 GB) -- drive 1
MAXTOR STM3802110A [Hard drive] (80.03 GB) -- drive 0, s/n 5LR9FNKS, rev
3.AAK, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DIMM0' is Empty
Slot 'DIMM1' is Empty
Slot 'DIMM2' is Empty
Slot 'DIMM3' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 80.02 GB 34.94 GB free
e: (NTFS on drive 1) 320.07 GB 282.38 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
bekki boo 14/10/2007 17:25:00 (admin)
jon jon 14/10/2007 17:12:02 (admin)
local system accounts
Administrator 02/11/2006 13:03:34 (admin)
Guest never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
ATA Channel 0 [Controller] (2x)
ATA Channel 1 [Controller] (2x)
VIA Bus Master IDE Controller - 0571
VIA Serial ATA Controller - 0591 NVIDIA GeForce 7300 GS (Microsoft
Corporation - WDDM) [Display adapter]
Iiyama 17JN1 [Monitor] (17.1"vis, s/n 30055636, March 2004)
Bus Adapters Multimedia
Microsoft iSCSI Initiator
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller High Definition Audio Device
USB camera
Communications Other Devices

isatap.Speedport_W_700V
Teredo Tunneling Pseudo-Interface
VIA Rhine II Compatible Fast Ethernet Adapter
primary Auto IP Address: 192.168.2.100 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:17:31:91:5F:3B

Networking Dns Server: 192.168.2.1
USB Human Interface Device
USB PC Camera with Mic (SN9C105)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Composite Device
USB Mass Storage Device
USB Root Hub (5x)
Generic volume shadow copy
Virus Protection [Back to Top]
Norton 360 Version 2007
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

 

[pvdg42]

The computer is a year old i'm not sure who made it but i'm on the trail.
They guy who got it for us got his supplier to custom build it. Sorry, i
know this probably doesn't help at all. Here's the info you asked for:



Operating System System Model
Windows Vista Home Premium (build 6000) No details available
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC.
P5VDC-X Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0303 05/17/2006
Drives Memory Modules c,d
400.09 Gigabytes Usable Hard Drive Capacity
317.32 Gigabytes Hard Drive Free Space

Actually, the motherboard model P5VDC-X by Asus, allowed me to find support
information and downloads available on the Asus web site, www.asus.com. Look
there under support and put in the model where applicable.

It turns out that they have drivers for Vista for your motherboard,
including sound chip drivers, available here:

http://support.asus.com/download/download.aspx?SLanguage=en-us

The file you need to get is described as ADI AD1986A Audio Driver
v6.10.01.6070

 

[Guest]

I now have sound! Thank you thank you thank you so much for all your help.