Vista reboots without warning while surfing

[Leo3]

I have Vista Home Premium 32 bit. I have issues with the system cold
rebooting while surfing any websites. I have a Dell Inspiron 1720 system.
I've had several avenues of support from Dell's "experts" from India. None
has solved the issue so far. If I run a Video card stress test, then go on a
website and surf, the system will cold reboot in less than 10-20 seconds.
The CPU does not seem to go over 60c, and the memory does not seem to run out
of resources. Currently, if I surf for about 30 minutes or so, I will get a
reboot. I have reinstalled Vista with SP1 and all updates. Any extra info
for me here? Thanks for your support!!

 

[Malke]

I have Vista Home Premium 32 bit. I have issues with the system cold
rebooting while surfing any websites. I have a Dell Inspiron 1720 system.
I've had several avenues of support from Dell's "experts" from India.
None
has solved the issue so far. If I run a Video card stress test, then go
on a website and surf, the system will cold reboot in less than 10-20
seconds. The CPU does not seem to go over 60c, and the memory does not
seem to run out
of resources. Currently, if I surf for about 30 minutes or so, I will get
a
reboot. I have reinstalled Vista with SP1 and all updates. Any extra
info
for me here? Thanks for your support!!

This certainly sounds like a hardware issue to me, especially since you've
already done a clean install and are still experiencing the same problem.
Since this is a laptop computer, you can't fix this yourself. I'm sorry but
you need to call Dell tech support and insist that they replace/repair the
computer.

Malke

 

[Leo3]

It does seem to be possibly the CPU a little bit touche, because if I run a
video stress test (it never crashes here), then run a website and start
surfing, the system reboots. I try again without the stress test and surf,
it reboots again. The exhaust seems to be a little bit hot, so I don't
really see much else an issue, other than possibly poor CPU circulation.

 

[GTS]

It might be worth running some RAM tests. Also, though unlikely the cause,
check that you have the latest video driver.
--

 

[JW]

Go into control panel System/advanced and disable the auto reboot on BSOD
option so that you can possibly see the cause of the reboot.
My daughter had a laptop for which we had to use a vacuum cleaner every six
months or so to clean dust off of the exhaust fans.
Make sure that your laptop is never used on a soft surface since that will
block the fans.

 

[Nonny]

It does seem to be possibly the CPU a little bit touche, because if I run a
video stress test (it never crashes here), then run a website and start
surfing, the system reboots.

No reboots on back-to-back-to-back stress test either, right?

Only when web-surfing?

I yes to both the above, it's not hardware.



I try again without the stress test and surf,