Vista radomly locks up when running video or audio programs

[Tom Todhunter]

Does anyone have any idea of any fix for this. The systems totally locks up
randomly when running a web video and or audio program and it seems to be in
Media Player, iTunes and other programs as well. I am running Vista home
basic on this machine but it does the same thing on my HP running Vista
Ultimate as well.

I go back into the error messages in the application, systems, and
performance logs and can not find any suggestions on what the problem could
possible be.

I have looked through Blogs and find that this is happening on a variety of
machines and configurations and versions of Vista and the only suggestion
was to work in the config.msc utility and try turning off non Microsoft
services that you can.

Any light on this would be most appreciated.


--
Thomas A. Todhunter CISSP; MCT; MCSA; MCP; Security+; Network+; A+; NCT

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[Michael]

Does anyone have any idea of any fix for this. The systems totally locks
up randomly when running a web video and or audio program and it seems to
be in Media Player, iTunes and other programs as well. I am running Vista
home basic on this machine but it does the same thing on my HP running
Vista Ultimate as well.

I go back into the error messages in the application, systems, and
performance logs and can not find any suggestions on what the problem
could possible be.

I have looked through Blogs and find that this is happening on a variety
of machines and configurations and versions of Vista and the only
suggestion was to work in the config.msc utility and try turning off non
Microsoft services that you can.

Any light on this would be most appreciated.

Check your previously installed updates and see if audio or video drivers
were installed by Windows Update. I doubt it's by coincidence both
computers developed the same problem at the same time. If updates to these
items were installed you'll need to roll back the drivers or head to HP and
re-download.