Vista (or ??) causing Internet to crash

[Guest]

I can not maintain internet connectivity for any long period. I am using a
new HP 7760n PC with 2 Gig memory on a MS Vista Home Premium OS and high
speed cable connectivity protected by a router firewall. I am not using Vista
firewall or virus protection; I am using Trend Virus Protection and
SpySweeper. I have used IE7 and Firefox with the same short term
connectivity results. The diagnostics from Vista are useless. One form
poster thought add-on software was the problem, if so, how can it be
diagnose? Has MS acknowledge this type of problem, if so please direct me to
the proper forum. TIA JP

 

[John Barnes]

If you are unable to connect out after some period of time, but incoming
continues, such as streaming audio, the only cure I have seen is to do a
system restore to before the problem developed.

 

[Guest]

Hi

In my experience when internet doesn't stay on for a "long period" it is
usually a problem with the firmware in the router, a faulty router, a faulty
telephone line, a poor quality telephone faceplate or it has even been a
faulty external monitor power supply which gave off magnetic interference
which jammed the broadband signal to the house (no really - I'm deadly
serious). It is rarely the operating system causing it.

Mark