Vista network problem

[mcneely]

We have a Dell with Vista running on it. we connected it to the university
network and are not able to get any browser to find any web site.
I open a command line and do a ping both with ip address numbers and via
name and ping works fine so there is network connectivity and name server
access. I can't find any answer to why the browser will not work. I have
tried the microsoft browser and mozilla neither will work.

Does any one have any ideas? I am a nubie to Vista. but pretty well versed
in 2000 and XP.
Thanks,

Matt

 

[Robert L. \(MS-MVP\)]

Do you know the University uses a proxy server? Or do you a XP to test it?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Chuck [MVP]]

We have a Dell with Vista running on it. we connected it to the university
network and are not able to get any browser to find any web site.
I open a command line and do a ping both with ip address numbers and via
name and ping works fine so there is network connectivity and name server
access. I can't find any answer to why the browser will not work. I have
tried the microsoft browser and mozilla neither will work.

Does any one have any ideas? I am a nubie to Vista. but pretty well versed
in 2000 and XP.
Thanks,

Matt

Matt,

I'll give you 2 alternatives.

Depending upon your Internet service, your MTU may be too large. This will
cause the old " ... cannot find web site ..." and similar symptoms.
<http://nitecruzr.blogspot.com/2007/06/determining-mtu-to-single-server.html>
http://nitecruzr.blogspot.com/2007/06/determining-mtu-to-single-server.html

And it's always possible that LSP / Winsock corruption is involved.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

 

[mcneely]

We do not have a proxy server. xp machines connect just fine.

 

[Robert L. \(MS-MVP\)]

Then try to start Vista with clean boot. Please post back with the result.

Troubleshooting Vista with clean bootHow to run Windows OS with a clean
....How to run Windows OS with a clean boot ... when you cannot determine the
cause of the issue, you may run Windows Safe ...
www.chicagotech.net/netforums/viewtopic.php?t=778


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com