vista home to vista business upgrade problems

[Guest]

i just purchased a laptop with vista home. also purchased vista business
upgrade. the disc wont initiallize or open. i've read everything online i
can find regarding troubleshooting (which hasn't been much) and I'm lost.
laptop meets all the requirements of running business but the laptop and
vista are new to me. any suggestions would be greatly appreciated. thanks
in advance.

 

[Carey Frisch [MVP]]

A list of Microsoft Knowledge Base articles is available to help troubleshoot error messages that you may receive when you upgrade
to Windows Vista within Windows
http://support.microsoft.com/kb/930743/en-us

--
Carey Frisch
Microsoft MVP
Windows Shell/User

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i just purchased a laptop with vista home. also purchased vista business
upgrade. the disc wont initiallize or open. i've read everything online i
can find regarding troubleshooting (which hasn't been much) and I'm lost.
laptop meets all the requirements of running business but the laptop and
vista are new to me. any suggestions would be greatly appreciated. thanks
in advance.

 

[Andre Da Costa[ActiveWin]]

Sounds like its issue with the drive, not the disk itself, although its not
unlikely. Can you open the disk through Computer and launch Setup from
there?