vista firewall wont autostart

[jasepegg]

help!
using vista home premium
the built in firewall will not autostart. it must be done manually after
every reboot.
the system settings for the firewall are set to automatic
The properties box says the path to executable is
"C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork"
is this correct?
I suspect the mess up is due to the uninstallation of a Norton security
suite (trial).
I would prefer to use the windows firewall rather than a third party one.
so please help!

 

[Jesper]

Are you getting any error messages from the firewall? Did you make sure that
all Norton services are uninstalled?

Symantec has built an uninstall tool for their suite, probably because the
installer that comes with the suite doesn't work. The uninstaller is here:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039. I
also found the manual removal instructions:
http://service1.symantec.com/suppor...a4d3327506ae7c5f88256b81007b7487?OpenDocument.

Try those two and let us know if that works.

 

[jasepegg]

no error message.
ran the norton uninstall tool and checked all registry keys, as advised by
the manual uninstall but found no registry keys at all so is fully
uninstalled.
the problem still persists.
is the command line executable correct? don't have access to another vista
machine to confirm this.
is it possible that a registry setting altered by norton that has not been
replaced during its uninstall?
is it possible this has nothing to do with norton? though knowing its track
history is unlikely!
eagerly awaiting a solution

 

[Jesper]

Yes, that is the correct executable. Here is how it should be configured:
C:\Windows\system32>sc qc MpsSvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: MpsSvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k
LocalServiceNoNetwork
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Windows Firewall
DEPENDENCIES : mpsdrv
: bfe
SERVICE_START_NAME : NT Authority\LocalService

It depends on two other services. Here are their respective configurations:
C:\Windows\system32>sc qc mpsdrv
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: mpsdrv
TYPE : 1 KERNEL_DRIVER
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : System32\drivers\mpsdrv.sys
LOAD_ORDER_GROUP : network
TAG : 0
DISPLAY_NAME : Windows Firewall Authorization Driver
DEPENDENCIES :
SERVICE_START_NAME :

C:\Windows\system32>sc qc bfe
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: bfe
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k
LocalServiceNoNetwork
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Base Filtering Engine
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\LocalService

Check all three of them to make sure they are all configured this way.