Vista Complete System Backup error

[Guest]

Hello -

Been browsing through but haven't found a post that addresses this. I'm
running Vista Business on a Compaq Presario V3000 series laptop. I just
bought an external hard drive (LaCIE, 500GB) that I've got connected.

I want to backup my computer fully onto the external drive. I started the
process the other night, and everything went smoothly - until the very end,
when I got an "I/O error".

There's plenty of room on the drive (I'm only using about 50GB on it so
far), so that can't be it. No problems with connections or drivers;
everything else works smoothly with respect to this external drive.

And even though the wizard told me there was an I/O error, and didn't act
like it was finished, there's a backup folder that takes 70GB or so (about
the size of the stuff on my internal disk) ... but I don't want to trust this
file as a true backup source, given the I/O error.

Anyone have any ideas?

Thanks!

 

[Guest]

Anyone?

 

[Rick Rogers]

Hi Ed,

Are you using LaCIE's backup software for this? It doesn't list Vista as
being a compatible OS, only XP and 2000.

If you are using the internal pc backup utility, then you may need to check
for a firmware update for the drive. An I/O error can have a number of
causes, not the least of which is the hardware's inability to interpret an
instruction it receives from the operating system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

Thanks, Rick

I'm using HP's internal PC backup function. So I'll check for a firmware
update, as you suggest.

Cheers!
Ed

 

[Unistall service pack2]

Ed your just better off going back to Windows xp, Vista sucks for backups