Vista boot Stuck on a black screen with a mouse cursor

[catty]

i'm another one with the same problem. was told to do a disc check through
safe mode, made it worse! before check it happened every now and then, after
all the time. just back up and running through restore, but now worried about
shutting down or leaving in sleep mode. do you or anyone knows wether black
screen will occur after sleep mode?

 

[John]

when i switch on my computer having windows vista home, I cant see the
login page but instead of that just a black background and a movable
cursor..but i safe mode is working well..pls help me to solve this..
(e-mail address removed)

Boot to Safe Mode and clear all items out of MSCONFIG's Startup tab
(Win-key+R, type MSCONFIG and click OK). You might also look at the
non-MS items loading under the Services tab as well. Sounds like a
video driver or service hanging up. You might also just let it sit
overnight.

JD

 

[Chuck]

Can you get into BIOS? If not you may be dealing with hardware failure.
Next, one way or another, "safe mode" ?

 

[Rimscar]

Well this is what i did folks and it's now working and this on a Dell
Inspiron 1720...
1) could not do any windows updates because of 80073712 error.
2) did all google tricks, still would not update.
3) could not do in place reinstall (greyed out)
4) transfered all settings, tried clean install
5) ran through as per usual on a vista home premium, not sp1 disk.
6) hanged on KSOD
7) googled all tricks shown on here etc etc etc, nothing worked.
8) NOW for What I Did....!
9) reinstall procedure upto the point where you can reload drivers, put in
drivers disk for SATA drive, let it install, carry on with rest of
installation procedure.
10) it will go through, even the bit where it says "this takes a moment" !!!
11) you will get to the ksod screen again, where in utter frustration and
cursing micorsoft with every breath, you'll hammer ctrl-alt-del 5 or 6 times
until the computer resets and then does a chksk.
12) this will find a host of errors, including $SII, and will reindex
securit descriptors for about 20 mins.
13) it will then say all fixed, and you know what, the damn thing then gets
to the "input new name" bit.....
14) delared myself a genius, made tea.

Good luck

 

[Dave-UK]

I ran into this issue on a customer's machine. There are a lot of
theories about what causes this such as a bad driver or a faulty
registry entry. Some think its as simple as a screen saver, or bad ram.


If you have data on your PC you must recover and are unable to restore
from a backup do the following:

Reset your computer and hold down the F8 key while booting up, you can
select the first option. I think it was called "repair computer". This
will bring up a graphical interface. If you select DOS Command Prompt
option you should still be able to copy files out of your hard drive.
Then I would just reformat the computer (last option on the graphical
interface). Once you have reformatted, reinstall your programs, and
transfer the your files back onto the PC.

The DOS command I used was XCOPY. If you have a portable hard drive
you can just plug it into one of the USB ports and backup your whole
computer. This might take a while(overnight). To do this you must
determine what drive your portable hard drive is. Try using the
command: vol e: if that doesn't bring up info about your portable, try
j, k, d, and just go through the alphabet until you find it. Then once
you know what drive letter it is, type the following to copy the entire
c: drive to your portable:
XCOPY /h/i/c/k/e/r/y c:\ e:\"hard drive backup folder"
This will copy the entire c drive. All files, folders, subfolders etc.
onto the drive letter e (replace e with the appropriate drive letter).

For more computer assistance check out my website: www.

Have you ever hit F8 while booting ?
There is no graphical interface or ' reformat ' option.