Yours may well be full of 'bugs'. Mine isn't and this is partly down to what
I have already written.
I have local clients who are happy with Vista, and I also have local clients
who are happy with nothing because they continually mess with stuff, fall
for every Internet scam in the book, and run every 'one click' fix known to
man in order to get over the problems that they themselves have created
despite warnings by me not to do some things.
One of them keeps getting virus/Trojans because of the insistence to
download stuff off of Limewire.
Another incident was created because a client couldn't get high speed
Internet, and tried and failed three times to install an analogue modem,
changing all kinds of settings in the process. It turned out that the client
had pulled the power on the high speed modem, but it all took longer to fix
than just turning on the power again.
A client's daughter couldn't get onto Sympatico high speed one day, and so
installed Primus dialup. When the client asked me why his Primus e-mail
wasn't working, I told him that he had Sympatico mail, and that I wasn't at
all surprised re Primus. He told me that IE6 had 'supplied by Primus'
emblazoned on it, and that he was fairly sure that he had Primus Internet.
He just didn't know what he had. I did sort it all out for him, and told him
to keep his daughter away from the computer.
One of my clients called me to ask if I could transfer pictures and other
stuff from the old computer to a new one just bought. Yeah, no problem,
except that she had already given the old computer to her daughter. It was
slow and kept popping up messages she didn't understand, hence the new one.
The messages all related to the old hard drive failing, which it did
terminally a day and a half later, before I could get to it. I asked the
original owner if there were any signs at all of something going wrong. I
was told by her that she had done nothing to it, but over the last week of
ownership, it didn't always boot properly and everything was sooooooooooooo
slow.
One well meaning friend of a client tried to fix XP problems by installing
and running a registry cleaner. After completely screwing up the system, the
friend then tried to fix the system by installing Windows 98. The call I got
was 'how do you fix XP problems using a Win 98 CD?'. Any takers?
The single most prevalent problem with any computer system is situated
between the back of the chair and the keyboard, and until that component can
be brought under control, the average computer installation doesn't have a
chance in hell of ever working as it should.
I am not suggesting that it is all the fault of the user. Software is never
perfect, even when written specifically for one set of hardware
specifications 'a la' Mac, but when one takes into consideration the actions
of some users, especially those who have constructed their own computers
from parts, using enough thermal paste to ice a five tier wedding cake,
gotten the stuff in the memory slots, not cabled the thing up correctly,
left off the CPU fan assembly because they couldn't get it to fit using a
pair of household scissors, it is a wonder that computers work at all..
