G
Guest
Hello,
The quick version of this post is that I was able to overcome failures of
the Vista backup device only by disabling User Access Control, then doing a
full backup to several DVD-RWs, then reactivating it afterwards.
If you have time for the long version below, you may like me come away
feeling gloomy about the whole IT marketplace’s mad dynamic of planned
obsolescence as the engine of profits. (I have recently been forced to
replace a perfectly good 2001 PC when Microsoft stopped security support for
Millenium, then an update to my pricey antivirus program mangled my remaining
protection completely.)
Many forums reveal people’s frustrations at failures with using Vista’s own
backup facility to copy all their files to discs. Typically, no experts can
provide complete answers. But wow, the backup thing is just one of dozens of
seriously stressful issues I’ve had in my first month with the added power of
a nominally fast new PC, of broadband, and of Vista Home Premium! And for a
non-tecchy like me, finding the right info, buried cryptically within those
supposedly user-friendly inbuilt and online help and troubleshooting
resources, is a total, time-intensive pain. Most non-tecchies will give up
fast.
Half the non-MS programs I’ve installed won’t work properly unless you buy
expensive new versions from scratch. Ditto with driver updates not working
properly – or just not existing ‘yet’ (e.g. for a 3-year-old HP all-in-one
printer). Likewise, my new PC was preinstalled with Vista Home Premium, plus
Roxio Easy Media Creator 9 - yet until I disabled the Drag-toDisc part of
EMC, and finally reverted to Vista’s own program, I just got crashes and dead
media when trying to burn data discs for partial backups. From their
website’s silence and from forums it’s doubtful whether Roxio have any
intention of helping with patches. Don’t they just want to force us to buy
EMC10 already?
Big Question:
How do Microsoft, computer OEMs, and so on have the cheek to sell us stuff
with problems they know most non-tecchies won’t be able to resolve for
themselves? When most or all tecchies cannot sort some of these either, is
the whole updating business not a disgraceful abuse of consumers?
Anyway, my first two full backup attempts using Vista’s tool took for ever,
then aborted with the exasperating message “Windows backup failed... error:
access denied (0x8007000b)â€. None of the much-vaunted Vista guidance about
what to do next helped a semi-newbie at all. It did not even show me which
files/folders gave the permissions problem. Microsoft’s main sites did
nothing but waste even more of my time – but I googled it, and one message
from ‘nord’ on several forums was virtually spot-on:
“
My sister wants to use (final) Vista's integrated backup feature on her
notebook to backup her data to DVD-RW. Problem is she always gets the
message: "Windows Backup failed. Error: Access denied (0x80070005)" Looks
like backup is denied access to some files even though I stopped all running
applications (which shouldn't be necessary due to Vista's Shadow Copy).
So I go into Event Viewer which only gives me the same error message like
above and an event ID: 4104. Detail view shows me the same information in XML
format and Event Log Online Help is no help.
Then I find the folder C:\Windows\Logs\WindowsBackup with .ETL files in it
which I can open in Event Viewer. But the only thing they contain are log
events that all look like this: "GUID=dbd33fcd-cfba-5174-7b1a-a59ff2eef057
(No Format Information found)." Again each one with an event ID. The event
IDs are 11, 13, 14, 15, 21, 22, 23, 31, 33, 35, 36. Again, detail view, Event
Log Online Help, and web search turn up nothing.
I don't understand why Microsoft doesn't at least log out the files which
Windows Backup was denied access to. Backup is important for me, but I'm
clueless about what I can do at this point.
“
But answering one of the many variants of this same question from another
poster, Adam Albright said the following in February 2007 (see:
http://forums.techarena.in/showthread.php?t=689699 ):
“
Just for the heck of it I did a Google search on: "Access is denied.
(0x80070005) during backup" I got back a blizzard of hits. Reading some may
point you to a better resolution. This is a carryover from older versions of
Windows and may not be Vista specific.
Have you tried disabling UAC and then backing up? If that works you can
always restore UAC to its default on position, but I'm growing increasingly
skeptical why anyone would want to if they do anything more than just play
with their computer.
For what its worth one of the first things I did after installing Vista was
run a full backup of my nearly 1 TB of files using the popular BounceBack
backup software that comes with Seagate's popular external hard drives. It
had NO problems at all reading all my drives and wasn't bothered with or
stopped by UAC's so-called "protection" scheme at all regardless what the
permissions were on some of my drives and folders. In other words as I've
said in other threads in other newsgroups UAC seems at times at least to be a
sham since it often blocks YOU the owner from doing what you need to do, but
powerful well written software like BounceBack just sticks its tongue out at
UAC and does its things anyway and isn't phased by or stopped by UAC at all.
To be 100% honest thinking back I can't recall with certainity if or not I
had disabled UAC before running BounceBack. Since it was one of the first
things I tried under Vista I don't think I had yet, but I can't be absolutely
positive. The real issue becomes if you can turn it off, some clever hacker
probably can turn off UAC "security" through writing code as well.
In fact one of the biggest complaints I've seen about Vista's UAC is
Microsoft admits it needed to fudge UAC and admits there is BY DESIGN a giant
security hole in Vista's UAC implementation. Following web article NOT for
faint of heart Microsoft apologists. It will freak you out.
For the rest of us, very interesting reading:
http://blogs.zdnet.com/security/?p=29&tag=nl.e589
“
I had already spent hours sweating confusion over the mysteries of folder
permissions and User Access Control settings - because Vista had previously
refused to let me rename a Documents subfolder. So I unhesitatingly decided
to go for turning UAC off completely during backups. And my first full
backup then began and ended smoothly enough. Thanks, Adam! And that web
article is indeed scary...
It was good that Jill Zoeller (MSFT) did concede, in response to a related
complaint, that there simply are Vista issues no-one can yet solve properly
(see:
http://windowshelp.microsoft.com/co...facef0-bddd-4d22-8019-0284c91c019f&sloc=en-us )
But her honesty hardly suffices to let Microsoft in particular off the hook
I’m talking about. A lot of us are paying big bucks for products which are
NOT fit for purpose – and having a wretched time struggling to sort them out
with inadequate support. Yes I know about the legal disclaimers we are
obliged to sign all the time! But ultimately some of these problems surely
do amount to tacitly defrauding consumers, even if we do have no redress.
Apologies for the length of this to anyone who has read this far – but I
think it’s Bill Gates who really should say sorry.
The quick version of this post is that I was able to overcome failures of
the Vista backup device only by disabling User Access Control, then doing a
full backup to several DVD-RWs, then reactivating it afterwards.
If you have time for the long version below, you may like me come away
feeling gloomy about the whole IT marketplace’s mad dynamic of planned
obsolescence as the engine of profits. (I have recently been forced to
replace a perfectly good 2001 PC when Microsoft stopped security support for
Millenium, then an update to my pricey antivirus program mangled my remaining
protection completely.)
Many forums reveal people’s frustrations at failures with using Vista’s own
backup facility to copy all their files to discs. Typically, no experts can
provide complete answers. But wow, the backup thing is just one of dozens of
seriously stressful issues I’ve had in my first month with the added power of
a nominally fast new PC, of broadband, and of Vista Home Premium! And for a
non-tecchy like me, finding the right info, buried cryptically within those
supposedly user-friendly inbuilt and online help and troubleshooting
resources, is a total, time-intensive pain. Most non-tecchies will give up
fast.
Half the non-MS programs I’ve installed won’t work properly unless you buy
expensive new versions from scratch. Ditto with driver updates not working
properly – or just not existing ‘yet’ (e.g. for a 3-year-old HP all-in-one
printer). Likewise, my new PC was preinstalled with Vista Home Premium, plus
Roxio Easy Media Creator 9 - yet until I disabled the Drag-toDisc part of
EMC, and finally reverted to Vista’s own program, I just got crashes and dead
media when trying to burn data discs for partial backups. From their
website’s silence and from forums it’s doubtful whether Roxio have any
intention of helping with patches. Don’t they just want to force us to buy
EMC10 already?
Big Question:
How do Microsoft, computer OEMs, and so on have the cheek to sell us stuff
with problems they know most non-tecchies won’t be able to resolve for
themselves? When most or all tecchies cannot sort some of these either, is
the whole updating business not a disgraceful abuse of consumers?
Anyway, my first two full backup attempts using Vista’s tool took for ever,
then aborted with the exasperating message “Windows backup failed... error:
access denied (0x8007000b)â€. None of the much-vaunted Vista guidance about
what to do next helped a semi-newbie at all. It did not even show me which
files/folders gave the permissions problem. Microsoft’s main sites did
nothing but waste even more of my time – but I googled it, and one message
from ‘nord’ on several forums was virtually spot-on:
“
My sister wants to use (final) Vista's integrated backup feature on her
notebook to backup her data to DVD-RW. Problem is she always gets the
message: "Windows Backup failed. Error: Access denied (0x80070005)" Looks
like backup is denied access to some files even though I stopped all running
applications (which shouldn't be necessary due to Vista's Shadow Copy).
So I go into Event Viewer which only gives me the same error message like
above and an event ID: 4104. Detail view shows me the same information in XML
format and Event Log Online Help is no help.
Then I find the folder C:\Windows\Logs\WindowsBackup with .ETL files in it
which I can open in Event Viewer. But the only thing they contain are log
events that all look like this: "GUID=dbd33fcd-cfba-5174-7b1a-a59ff2eef057
(No Format Information found)." Again each one with an event ID. The event
IDs are 11, 13, 14, 15, 21, 22, 23, 31, 33, 35, 36. Again, detail view, Event
Log Online Help, and web search turn up nothing.
I don't understand why Microsoft doesn't at least log out the files which
Windows Backup was denied access to. Backup is important for me, but I'm
clueless about what I can do at this point.
“
But answering one of the many variants of this same question from another
poster, Adam Albright said the following in February 2007 (see:
http://forums.techarena.in/showthread.php?t=689699 ):
“
Just for the heck of it I did a Google search on: "Access is denied.
(0x80070005) during backup" I got back a blizzard of hits. Reading some may
point you to a better resolution. This is a carryover from older versions of
Windows and may not be Vista specific.
Have you tried disabling UAC and then backing up? If that works you can
always restore UAC to its default on position, but I'm growing increasingly
skeptical why anyone would want to if they do anything more than just play
with their computer.
For what its worth one of the first things I did after installing Vista was
run a full backup of my nearly 1 TB of files using the popular BounceBack
backup software that comes with Seagate's popular external hard drives. It
had NO problems at all reading all my drives and wasn't bothered with or
stopped by UAC's so-called "protection" scheme at all regardless what the
permissions were on some of my drives and folders. In other words as I've
said in other threads in other newsgroups UAC seems at times at least to be a
sham since it often blocks YOU the owner from doing what you need to do, but
powerful well written software like BounceBack just sticks its tongue out at
UAC and does its things anyway and isn't phased by or stopped by UAC at all.
To be 100% honest thinking back I can't recall with certainity if or not I
had disabled UAC before running BounceBack. Since it was one of the first
things I tried under Vista I don't think I had yet, but I can't be absolutely
positive. The real issue becomes if you can turn it off, some clever hacker
probably can turn off UAC "security" through writing code as well.
In fact one of the biggest complaints I've seen about Vista's UAC is
Microsoft admits it needed to fudge UAC and admits there is BY DESIGN a giant
security hole in Vista's UAC implementation. Following web article NOT for
faint of heart Microsoft apologists. It will freak you out.
For the rest of us, very interesting reading:
http://blogs.zdnet.com/security/?p=29&tag=nl.e589
“
I had already spent hours sweating confusion over the mysteries of folder
permissions and User Access Control settings - because Vista had previously
refused to let me rename a Documents subfolder. So I unhesitatingly decided
to go for turning UAC off completely during backups. And my first full
backup then began and ended smoothly enough. Thanks, Adam! And that web
article is indeed scary...
It was good that Jill Zoeller (MSFT) did concede, in response to a related
complaint, that there simply are Vista issues no-one can yet solve properly
(see:
http://windowshelp.microsoft.com/co...facef0-bddd-4d22-8019-0284c91c019f&sloc=en-us )
But her honesty hardly suffices to let Microsoft in particular off the hook
I’m talking about. A lot of us are paying big bucks for products which are
NOT fit for purpose – and having a wretched time struggling to sort them out
with inadequate support. Yes I know about the legal disclaimers we are
obliged to sign all the time! But ultimately some of these problems surely
do amount to tacitly defrauding consumers, even if we do have no redress.
Apologies for the length of this to anyone who has read this far – but I
think it’s Bill Gates who really should say sorry.