Vista 64 Ultimate slow boot and program startups

T

Tim_Ver

I have Vista 64 Ultimate running and was doing great for about three
months now it is really slow. I open windows mail now and it takes a good
while even when I hit create mail it is slow. I did check out the event
viewer and do see on error and one critical message. How do I fix/ resolve
these messages to see if this fixes my issue of a slow pc?

Thanks
 
K

Ken Blake, MVP

I have Vista 64 Ultimate running and was doing great for about three
months now it is really slow. I open windows mail now and it takes a good
while even when I hit create mail it is slow. I did check out the event
viewer and do see on error and one critical message. How do I fix/ resolve
these messages to see if this fixes my issue of a slow pc?
Click to expand...


It's extremely difficult to answer your question, since you told us
nothing about the error messages. Please quote them verbatim.

Also note that the most common reason for a computer slowing down
these days is infection by one or more malware programs. What
anti-virus and anti-spyware programs do you run, and are they kept up
to date?
 
T

Tim_Ver

Sorry about the information was unsure what was needed. What information do
you need from the errors, general tab info or details tab? Let me know if
there are any other questions.

The anti Virus program is Norton 360 - it is up to date, spyware is spybot
S&D and it is up to date also.

Thanks
 
K

Ken Blake, MVP

Sorry about the information was unsure what was needed. What information do
you need from the errors, general tab info or details tab? Let me know if
there are any other questions.
Click to expand...


The details of all the messages you refer to ("do see on error and one
critical message"). Please quote them verbatim.

The anti Virus program is Norton 360 - it is up to date,
Click to expand...


Unfortunately, Norton is the *worst* available anti-virus. The best is
NOD32 (which isn't free), and slightly behind it is the free Avast.

spyware is spybot
S&D and it is up to date also.
Click to expand...


Spybot S&D isn't terrible, but it's not the best, either. However none
of these programs is perfect, and running any single one isn't good
enough. I recommend running at least two or three.

Try running the free MalwareBytes, and see if that finds any problems.
 
T

Tim_Ver

Ok, I just downloaded the Malwarebytesanti-malware program and updated it and
then did a scan. It found only two items.

fake.Beep.sys - File - c:\windows\system32\drivers\beep.sys
it is blank under other - no action taken


Hijack.Display.Properties - Registry Data - HKey_Local.....
other says Bad:1 Good:0 - No action taken


What should I do with these two? Remove both?

I do not want to screw up anything so I am asking.


Thanks
 
T

Tim_Ver

Ok here are the errors below. 1 critical and two warnings. I look forward to
your reply.

#1

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 12/23/2008 8:55:41 AM
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: TYP-PC
Description:
Windows has started up:
Boot Duration : 123429ms
IsDegradation : false
Incident Time (UTC) : 12/23/2008 1:53:22 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance"
Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2008-12-23T13:55:41.512Z" />
<EventRecordID>661</EventRecordID>
<Correlation ActivityID="{00000001-0000-0003-F034-E3D10565C901}" />
<Execution ProcessID="1760" ThreadID="2796" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>BLK-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="BootTsVersion">2</Data>
<Data Name="BootStartTime">2008-12-23T13:53:22.734Z</Data>
<Data Name="BootEndTime">2008-12-23T13:55:36.754Z</Data>
<Data Name="SystemBootInstance">178</Data>
<Data Name="UserBootInstance">174</Data>
<Data Name="BootTime">123429</Data>
<Data Name="MainPathBootTime">35048</Data>
<Data Name="BootKernelInitTime">18</Data>
<Data Name="BootDriverInitTime">2528</Data>
<Data Name="BootDevicesInitTime">9542</Data>
<Data Name="BootPrefetchInitTime">51917</Data>
<Data Name="BootPrefetchBytes">627814400</Data>
<Data Name="BootAutoChkTime">0</Data>
<Data Name="BootSmssInitTime">5974</Data>
<Data Name="BootCriticalServicesInitTime">980</Data>
<Data Name="BootUserProfileProcessingTime">335</Data>
<Data Name="BootMachineProfileProcessingTime">18</Data>
<Data Name="BootExplorerInitTime">10296</Data>
<Data Name="BootNumStartupApps">9</Data>
<Data Name="BootPostBootTime">88381</Data>
<Data Name="BootIsRebootAfterInstall">false</Data>
<Data Name="BootRootCauseStepImprovementBits">0</Data>
<Data Name="BootRootCauseGradualImprovementBits">0</Data>
<Data Name="BootRootCauseStepDegradationBits">0</Data>
<Data Name="BootRootCauseGradualDegradationBits">0</Data>
<Data Name="BootIsDegradation">false</Data>
<Data Name="BootIsStepDegradation">false</Data>
<Data Name="BootIsGradualDegradation">false</Data>
<Data Name="BootImprovementDelta">0</Data>
<Data Name="BootDegradationDelta">0</Data>
<Data Name="BootIsRootCauseIdentified">false</Data>
</EventData>
</Event>


#2

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 12/23/2008 8:55:39 AM
Event ID: 203
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: TYP-PC
Description:
This service caused a delay in the system shutdown process:
File Name : SysMain
Friendly Name : Superfetch Service Host
Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Total Time : 2160ms
Degradation Time : 926ms
Incident Time (UTC) : 12/23/2008 8:28:13 AM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance"
Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>203</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2008-12-23T13:55:39.562Z" />
<EventRecordID>660</EventRecordID>
<Correlation ActivityID="{00000001-0000-0000-F034-E3D10565C901}" />
<Execution ProcessID="1760" ThreadID="2800" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>BLK-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2008-12-23T08:28:13.985Z</Data>
<Data Name="NameLength">8</Data>
<Data Name="Name">SysMain</Data>
<Data Name="FriendlyNameLength">24</Data>
<Data Name="FriendlyName">Superfetch Service Host</Data>
<Data Name="VersionLength">39</Data>
<Data Name="Version">6.0.6000.16386 (vista_rtm.061101-2205)</Data>
<Data Name="TotalTime">2160</Data>
<Data Name="DegradationTime">926</Data>
<Data Name="PathLength">32</Data>
<Data Name="Path">C:\Windows\system32\sysmain.dll</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>

#3

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 12/23/2008 8:55:39 AM
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: TYP-PC
Description:
Windows has shutdown:
Shutdown Duration : 13472ms
IsDegradation : false
Incident Time (UTC) : 12/23/2008 8:28:13 AM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance"
Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>200</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>40</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2008-12-23T13:55:39.562Z" />
<EventRecordID>659</EventRecordID>
<Correlation ActivityID="{00000001-0000-0000-F034-E3D10565C901}" />
<Execution ProcessID="1760" ThreadID="2800" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>BLK-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ShutdownTsVersion">1</Data>
<Data Name="ShutdownStartTime">2008-12-23T08:28:13.985Z</Data>
<Data Name="ShutdownEndTime">2008-12-23T08:28:27.457Z</Data>
<Data Name="ShutdownTime">13472</Data>
<Data Name="ShutdownUserSessionTime">5910</Data>
<Data Name="ShutdownUserPolicyTime">0</Data>
<Data Name="ShutdownUserProfilesTime">5</Data>
<Data Name="ShutdownSystemSessionsTime">4055</Data>
<Data Name="ShutdownPreShutdownNotificationsTime">1241</Data>
<Data Name="ShutdownServicesTime">2648</Data>
<Data Name="ShutdownKernelTime">3506</Data>
<Data Name="ShutdownRootCauseStepImprovementBits">0</Data>
<Data Name="ShutdownRootCauseGradualImprovementBits">0</Data>
<Data Name="ShutdownRootCauseStepDegradationBits">0</Data>
<Data Name="ShutdownRootCauseGradualDegradationBits">0</Data>
<Data Name="ShutdownIsDegradation">false</Data>
<Data Name="ShutdownTimeChange">0</Data>
</EventData>
</Event>

Thanks,

Tim
 
T

Tim_Ver

I have pasted the below in order first the two warnings and then the on
critical. Please let me know what needs to be done to fix the issues. Thanks


Warning 1:

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 12/23/2008 8:55:39 AM
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: TYP-PC
Description:
Windows has shutdown:
Shutdown Duration : 13472ms
IsDegradation : false
Incident Time (UTC) : 12/23/2008 8:28:13 AM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance"
Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>200</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>40</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2008-12-23T13:55:39.562Z" />
<EventRecordID>659</EventRecordID>
<Correlation ActivityID="{00000001-0000-0000-F034-E3D10565C901}" />
<Execution ProcessID="1760" ThreadID="2800" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>BLK-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ShutdownTsVersion">1</Data>
<Data Name="ShutdownStartTime">2008-12-23T08:28:13.985Z</Data>
<Data Name="ShutdownEndTime">2008-12-23T08:28:27.457Z</Data>
<Data Name="ShutdownTime">13472</Data>
<Data Name="ShutdownUserSessionTime">5910</Data>
<Data Name="ShutdownUserPolicyTime">0</Data>
<Data Name="ShutdownUserProfilesTime">5</Data>
<Data Name="ShutdownSystemSessionsTime">4055</Data>
<Data Name="ShutdownPreShutdownNotificationsTime">1241</Data>
<Data Name="ShutdownServicesTime">2648</Data>
<Data Name="ShutdownKernelTime">3506</Data>
<Data Name="ShutdownRootCauseStepImprovementBits">0</Data>
<Data Name="ShutdownRootCauseGradualImprovementBits">0</Data>
<Data Name="ShutdownRootCauseStepDegradationBits">0</Data>
<Data Name="ShutdownRootCauseGradualDegradationBits">0</Data>
<Data Name="ShutdownIsDegradation">false</Data>
<Data Name="ShutdownTimeChange">0</Data>
</EventData>
</Event>



Warning 2:

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 12/23/2008 8:55:39 AM
Event ID: 203
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: TYP-PC
Description:
This service caused a delay in the system shutdown process:
File Name : SysMain
Friendly Name : Superfetch Service Host
Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Total Time : 2160ms
Degradation Time : 926ms
Incident Time (UTC) : 12/23/2008 8:28:13 AM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance"
Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>203</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2008-12-23T13:55:39.562Z" />
<EventRecordID>660</EventRecordID>
<Correlation ActivityID="{00000001-0000-0000-F034-E3D10565C901}" />
<Execution ProcessID="1760" ThreadID="2800" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>BLK-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2008-12-23T08:28:13.985Z</Data>
<Data Name="NameLength">8</Data>
<Data Name="Name">SysMain</Data>
<Data Name="FriendlyNameLength">24</Data>
<Data Name="FriendlyName">Superfetch Service Host</Data>
<Data Name="VersionLength">39</Data>
<Data Name="Version">6.0.6000.16386 (vista_rtm.061101-2205)</Data>
<Data Name="TotalTime">2160</Data>
<Data Name="DegradationTime">926</Data>
<Data Name="PathLength">32</Data>
<Data Name="Path">C:\Windows\system32\sysmain.dll</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>


Critical 1:

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 12/23/2008 8:55:41 AM
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: TYP-PC
Description:
Windows has started up:
Boot Duration : 123429ms
IsDegradation : false
Incident Time (UTC) : 12/23/2008 1:53:22 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance"
Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2008-12-23T13:55:41.512Z" />
<EventRecordID>661</EventRecordID>
<Correlation ActivityID="{00000001-0000-0003-F034-E3D10565C901}" />
<Execution ProcessID="1760" ThreadID="2796" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>BLK-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="BootTsVersion">2</Data>
<Data Name="BootStartTime">2008-12-23T13:53:22.734Z</Data>
<Data Name="BootEndTime">2008-12-23T13:55:36.754Z</Data>
<Data Name="SystemBootInstance">178</Data>
<Data Name="UserBootInstance">174</Data>
<Data Name="BootTime">123429</Data>
<Data Name="MainPathBootTime">35048</Data>
<Data Name="BootKernelInitTime">18</Data>
<Data Name="BootDriverInitTime">2528</Data>
<Data Name="BootDevicesInitTime">9542</Data>
<Data Name="BootPrefetchInitTime">51917</Data>
<Data Name="BootPrefetchBytes">627814400</Data>
<Data Name="BootAutoChkTime">0</Data>
<Data Name="BootSmssInitTime">5974</Data>
<Data Name="BootCriticalServicesInitTime">980</Data>
<Data Name="BootUserProfileProcessingTime">335</Data>
<Data Name="BootMachineProfileProcessingTime">18</Data>
<Data Name="BootExplorerInitTime">10296</Data>
<Data Name="BootNumStartupApps">9</Data>
<Data Name="BootPostBootTime">88381</Data>
<Data Name="BootIsRebootAfterInstall">false</Data>
<Data Name="BootRootCauseStepImprovementBits">0</Data>
<Data Name="BootRootCauseGradualImprovementBits">0</Data>
<Data Name="BootRootCauseStepDegradationBits">0</Data>
<Data Name="BootRootCauseGradualDegradationBits">0</Data>
<Data Name="BootIsDegradation">false</Data>
<Data Name="BootIsStepDegradation">false</Data>
<Data Name="BootIsGradualDegradation">false</Data>
<Data Name="BootImprovementDelta">0</Data>
<Data Name="BootDegradationDelta">0</Data>
<Data Name="BootIsRootCauseIdentified">false</Data>
</EventData>
</Event>


Thanks

Tim_Ver said:
Ok, I just downloaded the Malwarebytesanti-malware program and updated it and
then did a scan. It found only two items.

fake.Beep.sys - File - c:\windows\system32\drivers\beep.sys
it is blank under other - no action taken


Hijack.Display.Properties - Registry Data - HKey_Local.....
other says Bad:1 Good:0 - No action taken


What should I do with these two? Remove both?

I do not want to screw up anything so I am asking.


Thanks
Click to expand...
 

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