virus

G

Guest

I somehow have gotten a virus on my computer, I am using Norton Anti-Virus. I have tried everything I know of to remove the virus and can't. I want to completely get rid of everything on my computer and re-install it. Is there some sort of software I can buy to get rid of everything on my computer, or can someone tell me what needs to be done
Thanks in advance for any help.
 
C

Carey Frisch [MVP]

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

Virus Removal Tools
http://securityresponse.symantec.com/avcenter/tools.list.html

Online Virus Removal Tutorials
http://www.symantec.com/techsupp/virusremoval/virusremoval_info_tutorial.html

There is a very helpful virus removal newsgroup you may wish to post to:
news://msnews.microsoft.com/microsoft.public.security.virus

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------------------------


|I somehow have gotten a virus on my computer, I am using Norton Anti-Virus. I have tried everything I know of
to remove the virus and can't. I want to completely get rid of everything on my computer and re-install it. Is
there some sort of software I can buy to get rid of everything on my computer, or can someone tell me what
needs to be done?
| Thanks in advance for any help.
 
W

Will Denny

Hi

Do you know the name of the virus? There maybe a free downloadable tool to get rid of it completely.

--

Will Denny
MS-MVP Windows - Shell/User


| I somehow have gotten a virus on my computer, I am using Norton Anti-Virus. I have tried everything I know of to remove the virus and can't. I want to completely get rid of everything on my computer and re-install it. Is there some sort of software I can buy to get rid of everything on my computer, or can someone tell me what needs to be done?
| Thanks in advance for any help.
 
G

Guest

is it a virus or spyware. do your norton scan show the name
of a virus. you can then type that into the search box at
symantec.com and check how to remove.
or for spyware download spybot from safer-networking.org
and update first and scan on easy and remove the found items.
-----Original Message-----
I somehow have gotten a virus on my computer, I am using
Norton Anti-Virus. I have tried everything I know of to
remove the virus and can't. I want to completely get rid of
everything on my computer and re-install it. Is there some
sort of software I can buy to get rid of everything on my
computer, or can someone tell me what needs to be done?
 
G

Guest

-----Original Message-----
I somehow have gotten a virus on my computer, I am using
Norton Anti-Virus. I have tried everything I know of to
remove the virus and can't. I want to completely get rid
of everything on my computer and re-install it. Is there
some sort of software I can buy to get rid of everything
on my computer, or can someone tell me what needs to be
done?
Thanks in advance for any help.
.
Try ruuning a virus scan in safe mode if that dont work
you may have to reformat your computer. good luck
 
G

Guest

-----Original Message-----
I somehow have gotten a virus on my computer, I am using
Norton Anti-Virus. I have tried everything I know of to
remove the virus and can't. I want to completely get rid
of everything on my computer and re-install it. Is there
some sort of software I can buy to get rid of everything
on my computer, or can someone tell me what needs to be
done?
Thanks in advance for any help.
.
Grizz try Pest Patrol. Nortons hav there own adware
program,also with xp Outlook it uses Kontiki, Pest
patrol says they can remove these adware prog.
 

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