Jack Nation said:
How do I delete virus trackers and virus tracker threats from my computer
so
that the will not come back every 5 minutes. I use AVG and AdAware
programs. They find and appear to delete the virus threats, but they come
right back as I go use the internet.
Protect Your PC in 3 Easy Steps
http://www.microsoft.com/uk/security/protect/alert.mspx
Microsoft Security At Home - Help Prevent Identity Theft, Spyware .
http://www.microsoft.com/protect/default.mspx
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com
download Hijackthis and send me the log.
(
http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
It will help you to both identify and remove any hijackware/spyware. Post
your log to:
http://www.spywareinfo.com/~merijn/downloads.html
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7
http://www.bleepingcomputer.com/tutorials/tutorial42.html
http://www.bleepingcomputer.com/forums/
http://forums.whatthetech.com/forums.html
http://www.security-forums.com/viewforum.php?f=48
http://www.virusvault.co.uk/fusionbb/showforum.php?fid/15/
http://www.lavasoftsupport.com/index.php?showforum=36
http://forums.techguy.org/54-malware-removal-hijackthis-logs/
Or other appropriate
forums for expert analysis, not here.
HTH
nass