Virus removal

[Guest]

Hello everyone...I need today your help.
one of my computer appear with a System alert message by the clock, asking
to click the window to download an antivirus and antispyware solution... is a
question mark in blue and change to a x in red.... I understand is a virus
and i try to use Kaspersky to deleted from my computer without any result...
Please I need your advise..I really dont want to reinstall the os

Thanks

 

[smlunatick]

Hello everyone...I need today your help.
one of my computer appear with a System alert message by the clock, asking
to click the window to download an antivirus and antispyware solution... is a
question mark in blue and change to a x in red.... I understand is a virus
and i try to use Kaspersky to deleted from my computer without any result...
Please I need your advise..I really dont want to reinstall the os

Thanks

You should not this is more than likely a "spyware" and that most anti-
virus utilities do not remove "spywares." Locate, download and use
regularly the following:

AD Aware
Spybot: Search and Destory 1.4
Spyware Terminator.

 

[ayestyles]

Hello everyone...I need today your help.
one of my computer appear with a System alert message by the clock, asking
to click the window to download an antivirus and antispyware solution... is a
question mark in blue and change to a x in red.... I understand is a virus
and i try to use Kaspersky to deleted from my computer without any result...
Please I need your advise..I really dont want to reinstall the os

Thanks

This is not the place to ask questions about spyware. Please see:

http://en.wikipedia.org/wiki/Spyware

Find the newsgroup for spybot or hijack this. They are very
knowledgeable.

A

 

[Juan Perez]

Hi:

It looks like more a kind of exploid or malware. Try to use a tools like
spybot, http://www.safer-networking.org/en/index.html and see waht you can
detecta and fix. Then my advice it is to go to a AV online and make a full
scan of virus and malware.

Let us know how it goes.

 

[Peter Foldes]

What you have is a form of the Smitfraud malware\Trojan

The following was posted by Malke and copied below.

snip<

Do the preparatory steps here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://pcdid.com/Multi_AV.htm - download

Then do the specific steps here:

http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.


Malke

 

[Guest]

Thanks...this is what i need to remove this malware....Thanks again

 

[Guest]

Hello everyone...I need today your help.
one of my computer appear with a System alert message by the clock, asking
to click the window to download an antivirus and antispyware solution... is a
question mark in blue and change to a x in red.... I understand is a virus
and i try to use Kaspersky to deleted from my computer without any result...
Please I need your advise..I really dont want to reinstall the os

Thanks

go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
nass

 

[Malke]

This is not the place to ask questions about spyware. Please see:

http://en.wikipedia.org/wiki/Spyware

Find the newsgroup for spybot or hijack this. They are very
knowledgeable.

Yes, it is perfectly OK for posters to ask questions about spyware here.
There are many regular helpers posting here who are highly skilled in
this area of computing.

The OP has gotten the correct answer and has solved his issue.


Malke

 

[Poprivet]

This is not the place to ask questions about spyware. Please see:

http://en.wikipedia.org/wiki/Spyware

Find the newsgroup for spybot or hijack this. They are very
knowledgeable.

A

Good references, but this IS an OK place for the post he made.

Pop`

 

[Phisherman]

Hello everyone...I need today your help.
one of my computer appear with a System alert message by the clock, asking
to click the window to download an antivirus and antispyware solution... is a
question mark in blue and change to a x in red.... I understand is a virus
and i try to use Kaspersky to deleted from my computer without any result...
Please I need your advise..I really dont want to reinstall the os

Thanks

Don't panic!
Don't click on it! Reinstalling the O/S is way overkill but it will
solve the issue. Run a couple anti-malware applications such as
SpyBot and AdAware. If you still get this message alert you may need
to turn off messaging in system services. If you already have an
anti-virus program make sure it has up-to-date definitions.

 

[PA Bear]

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.