L
Lou
Every once and a while a box will pop up from AVG
Resident Shield that says, Virus Trojan horse Dialer is
found in the file c:\System Volume Information\_restore-
BDEDED9E....YADA YADA\RP137\A0040009.exe.
It says to run AVG for windows to remove it, but when I
do, avg says there is nothing to remove. I try to go to
the folder itself and after having to unhide it, it says
that, C:}System Volume Information is not accessible.
Access is denied.
I then went to the microsoft knowledge base and found how
to make the folder accessable... it says to go to the
start, my computer, tools, folder options, view, show
hidden files and folders, clear the high protected...and
so on. It then says to go back to the folder, right
click it and click properties. Then here is the problem,
it then says click the Security tab....there is no
security tab. There are three tabs, General, Sharing and
Customize....no Security.
So my question....how do I access that folder to get rid
of that file. In fact, when right clicking the folder
and doing properties, it says there are 0 bytes, 0 Files,
0 Folders. So how do I get rid of the virus file if
there is no way to find it, or even see it to make sure
it even exists???
Thanks,
Lou..
Resident Shield that says, Virus Trojan horse Dialer is
found in the file c:\System Volume Information\_restore-
BDEDED9E....YADA YADA\RP137\A0040009.exe.
It says to run AVG for windows to remove it, but when I
do, avg says there is nothing to remove. I try to go to
the folder itself and after having to unhide it, it says
that, C:}System Volume Information is not accessible.
Access is denied.
I then went to the microsoft knowledge base and found how
to make the folder accessable... it says to go to the
start, my computer, tools, folder options, view, show
hidden files and folders, clear the high protected...and
so on. It then says to go back to the folder, right
click it and click properties. Then here is the problem,
it then says click the Security tab....there is no
security tab. There are three tabs, General, Sharing and
Customize....no Security.
So my question....how do I access that folder to get rid
of that file. In fact, when right clicking the folder
and doing properties, it says there are 0 bytes, 0 Files,
0 Folders. So how do I get rid of the virus file if
there is no way to find it, or even see it to make sure
it even exists???
Thanks,
Lou..