Virus help

[Glenn]

My Mothers lap top boots up and then after about 5 secs
starts all over again and just keeps re booting. What can
I do as I can't accces windows at all

 

[Rollix]

try using a bootdisk to run dos so that u can run
scandisk or maybe regfix.. try a lot of different
things..

 

[rifleman]

try using a bootdisk to run dos so that u can run
scandisk or maybe regfix.. try a lot of different
things..

Who are you talking to? Please quote at least SOME of the post you are
replying to. We don't all use the web interface.

thank you.

 

[Rick \Nutcase\ Rogers]

Hi Glenn,

Why do suspect this is a virus?
Does the system get past the POST?
Does WinXP begin to load, then it restarts?

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Barry Brindisi]

Glenn,

Do you have any utility disk like SystemWorks 2002? SystemWorks comes on a
bootable CD and you can use it to boot into a type of DOS and begin
repairing your mom's laptop.

If not, you can create a bootable disk with an anti virus app and other
useful utilities ala CHKDSK and Defrag. Just make sure your mom's laptop is
set to boot first from either the floppy drive or the CD ROM drive; else
you'll be stuck in a loop.

You may want to ask your mom, some questions like what was she doing before
this happened. This can go a long way in troubleshooting the system.