Virus and infected files

[Rocco DiPierro]

Gentleman,
I need your help. I manually downloaded a free SYMANTEC
AND MACAFEE scan of my cpt. Sat night and found 5
infections and 1 WORM and virus.

1) Windows told me I had a
WIN32/WINSHOW.51712.dll.Trojan virus

2)A Virus named JS/NOCLOSE came up on SYMANTEC

3)Macafee said I had 3or 4 Java htm NO EXIT infections,
Please tell me how to remove these

Thank You
Rocco DiPierro

 

[Pegasus \(MVP\)]

Follow the detailed instructions provided on the McAfee site.

Alternatively, goto www.antivirus.com and get it to look for
your specific virus. You will then find detailed removal
instructions.

Lastly, install ***and*** maintain your virus scanner up-to-date.
This is a lot easier than cleaning a machine after the event -
if, in fact, it is cleanable.

 

[Guest]

In your reply to Rocco, you did not answer the question:
1) Windows told me I had a WIN32/WINSHOW.51712.dll.Trojan virus

I have run an updated version of Norton antivirus, and downloaded the virus detector on the web site you suggested and deleted 6 trojan horse files that it detected

I have also run a spyware detection program and remove all spyware, deleted all cookies and tempory internet files

Further info pertaining to this crash
App name: iexplore.ex
App version: 6.0.2800.110
Mod Name: ifeatsl.dl
Mod Ver: 0.0.0.
Offset: 000143c

I've seen other queries pertaining to this problem in several languages

I don't know much about the workings of computers however I can follow directions
Thanks for your help
Vivia

----- Pegasus (MVP) wrote: ----

Follow the detailed instructions provided on the McAfee site

Alternatively, goto www.antivirus.com and get it to look fo
your specific virus. You will then find detailed remova
instructions

Lastly, install ***and*** maintain your virus scanner up-to-date
This is a lot easier than cleaning a machine after the event
if, in fact, it is cleanable