Reefsmoka
Cookie Monster
- Joined
- May 21, 2004
- Messages
- 1,946
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- 10
Hey all,
I'm on Virgin Media and have been since I moved into my new house 2 years ago. As soon as I moved in I had Virgin Media services installed which included the XL TV package (everything except movies and sports), the smallest phone package and the smallest broadband package (10mb) which all come to around £60 a month including line rental. After the 1st year passed my fiance rang up Virgin Media to cancel as you seemed to get better deals being a new customer than an existing customer, so we could join up again and get new customer bonus'. Virgin instantly dropped our bill by £10 a month which was kool so we stuck with them for another year. Well this years just passed so she rang them again yesterday to do the same and now they've offered us a new TiVo box, 60mb broadband, the sexy new virgin router/modem, same phone deal and move our old V+ box upstairs for free as well as reducing the bill to just under £50 a month including line rental!
My mum and dad have been with Virgin Media since Diamond Cable then Ntl days (so around 15 years?) and have never been offered a bean! My fiance rang up on there behalf yesterday and have got them a stonking deal as well. They get the same deal as us even though they were paying £60 a month for 10mb broadband, no V+ box with the XL TV package and the lowest phone package with line rental. Now they are due to get a TiVo box, 60mb broadband, old box moved upstairs and the new Virgin router/modem for £10 a month less than what they were paying.
So if your on Virgin and your contract is over a year or due to be renewed ring up saying you want to cancel, Virgin will ask why, then just say what you want e.g you want your bill cheaper, a TiVo box and faster internet. They will keep you as happy as they can if your a loyal customer it seems.
I'm on Virgin Media and have been since I moved into my new house 2 years ago. As soon as I moved in I had Virgin Media services installed which included the XL TV package (everything except movies and sports), the smallest phone package and the smallest broadband package (10mb) which all come to around £60 a month including line rental. After the 1st year passed my fiance rang up Virgin Media to cancel as you seemed to get better deals being a new customer than an existing customer, so we could join up again and get new customer bonus'. Virgin instantly dropped our bill by £10 a month which was kool so we stuck with them for another year. Well this years just passed so she rang them again yesterday to do the same and now they've offered us a new TiVo box, 60mb broadband, the sexy new virgin router/modem, same phone deal and move our old V+ box upstairs for free as well as reducing the bill to just under £50 a month including line rental!
My mum and dad have been with Virgin Media since Diamond Cable then Ntl days (so around 15 years?) and have never been offered a bean! My fiance rang up on there behalf yesterday and have got them a stonking deal as well. They get the same deal as us even though they were paying £60 a month for 10mb broadband, no V+ box with the XL TV package and the lowest phone package with line rental. Now they are due to get a TiVo box, 60mb broadband, old box moved upstairs and the new Virgin router/modem for £10 a month less than what they were paying.
So if your on Virgin and your contract is over a year or due to be renewed ring up saying you want to cancel, Virgin will ask why, then just say what you want e.g you want your bill cheaper, a TiVo box and faster internet. They will keep you as happy as they can if your a loyal customer it seems.
. My fiance rang virgin earlier to say we'll keep our current internet setup and they said they will have to charge us more unless we have the superhub, it baffles me. The only reason I can think they are forcing the hub onto us is so that in stats virgin is the fastest provider in the UK. 